So I got Serious Sam 3 from Get Games Go.... or so I thought.
Turns out they gave me a code for HD Second Encounter -.-

12 years ago*

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Same, The fuck did just happend

12 years ago
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I emailed support.
I'm fucking pissed.
I was so happy, I clicked install before realizing. they better not fuck me over because I installed.

12 years ago
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lol that sucks

12 years ago
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same, also contated them, and installed it aswell, they better not fuck it up, else i will just contact my bank and cancel the payment

12 years ago
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did u get ur mail yet?

12 years ago
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Lol. Off topic, i hate their name. It drives me crazy.

12 years ago
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I think the name is just Get Games, which is okay. The 'go' was added to the URL probably because getgames.com was taken. Just my guess.

12 years ago
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I bought SS3 as well and they gave me an invalid product code.

12 years ago
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They better fix this shit up.

12 years ago
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what did I say?

12 years ago
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they are going 2 have a hell of alot of mails in the comming houers

12 years ago
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Sad thing is, they're closed now, and won't be back open til monday.
It says they still screen support, so maybe they'll patch this up soon.

12 years ago
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jesus fucking shit, shuld i call my bank and tell em 2 cancel the payment?

12 years ago
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I don't know...I mean... they HAVE to fix this...but waiting is annoying

12 years ago
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i saw that they tweeted 20 min ago, so i sent em a msg on Twitter and see if they will replay there

12 years ago
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Let me know how that works out. Tell them their inbox is probably crammed.

12 years ago
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will do hopefully they will awenser there, but hey just wait and see, i will get back 2 u guys asap

12 years ago
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I asked for Kristin Kreuk, they gave me a monster under my bed who steals my pillows:(

12 years ago
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D:

12 years ago
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:D + 5 internets from me

12 years ago
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Isn't this the second thread in about two weeks with a major fuckup by GGG?

12 years ago
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I think so. All I know is, they have forever lost my business.

12 years ago
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had no ide... >.< well they gotta do something sooner or later

12 years ago
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12 years ago
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Another time, another fail, good job Get Games...Someone should stop selling games there.

Seems like they found it out.

Coming Soon Released 22/11/2011

12 years ago
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They DO have to fix it for us even if we installed the HD game right? I mean, it's THEIR fault.

12 years ago
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I believe that, legally, you would be in the right, as you did not get the product you paid for (the game you installed may or may not be removed from your library). But in practise, it might take a lot of fighting to get that done.

12 years ago
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They can take the HD game if they want, I want my damn SS3 :P

12 years ago
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last summer I bought red orchestra 1 for 2 dollars and they gave me invalid code, after that another invalid code, but for the third chance I got it, finally

12 years ago
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Deleted

This comment was deleted 2 years ago.

12 years ago
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Chances are you just have to wait a day tops and you'll walk away with a free game in addition to the one you bought. What's there to complain about? :p

12 years ago
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Maybe you're right, but I'm a very paranoid person, so this crap doesn't fly right by me.

12 years ago
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Just wondering, did you guys check if they charged you?
I checked my credit card and there's no payment there.

12 years ago
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Mine was charged

12 years ago
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Alright. maybe my credit card was denied or something so they sent me a fake key rather than a real one. i cant really complain if i didnt get charged anything

but getting the wrong game is still something where im not buying from this site again

12 years ago
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they sure charged me :>

12 years ago
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They continue to make catastrophic mistakes and inconvenience their customers. I'm looking forward to seeing how they try to fix this one. Hopefully their customer service won't be as horrible as it usually is.

12 years ago
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careful theyèll blacklist you like they did to me.

12 years ago
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what'd you do to get BL'ed?

12 years ago
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this. Oh and they petitioned greenman gaming to bl me too, but my creditcard sees greenman as a legit company so thy''ve never had an issue with me

12 years ago
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Wow they must be high or something

12 years ago
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indeed... i wouln'd mind if i got a cdkey for a good game, but a cheap game that i already have, meh thats just fooked up

12 years ago
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Get Games Hi guys, looks like some TSE keys got mixed up with 3BFE keys. Our tech team are on it. Those who have the wrong game jump onto support@getgames and we will get you the right key
för 3 minuter sedan
Facebook

12 years ago
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Hi there

Looks like we’ve been supplied with a small number of the wrong keys.

Sorry about that, but to make up we’ll send you a free copy of the Seriously Digital Edition of SS3 within the next 24hrs at no extra charge.

Kind regds

Dermot

The GetGamesGo Team

12 years ago
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atleast i got a mail from em

12 years ago
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Thanks for the update! AND it's nice to get the Seriously Digital Ed!

12 years ago
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indeed, Cheers, i tried 2 keep the update as soon as i got it

12 years ago
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I bought missing link, but when i'm going to activate on steam, it says it's a invalid code. What... the... hell..

12 years ago
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My words exactly.

12 years ago
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means you use a credit card tat doesn't see get games go as a legit company. You card has no been charged, they just ggave youa recpit and a key. Don'botheraskingsupport for help, you've been blacklisted by thier severs.

12 years ago
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That's odd. I've bought stuff from them before using the same card.

12 years ago
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that is weird.

but i got Invalid code as well, and i wasnt charged. and everyone else is being upgraded to Deluxe SS3, so if this all happens, seems like it wasnt so bad.

12 years ago
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Does the purchase appear as "completed" on your account's purchase details tab?

12 years ago
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yes it does.
i even emailed them telling it says invalid
they responded (i deleted the email sorry) saying "blahblahblah, credit card denied, we deactivated the code and didnt charge you"
and i wasnt charged.

12 years ago
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I just got the same response from them... tried it again and it worked this time. Guess I must have type it wrong the card number the first time, since I usually never save card information on websites.

12 years ago
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really? guess i'll try buying again then and see what happens.

12 years ago
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yep. not only it worked, they gave me Deluxe instead of SS3. so i recommend NOT buying the Deluxe Edition

12 years ago
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bleh im still waiting for my new key

12 years ago
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Perhaps your bank had a billion calls from people trying to charge back to that company, so they blacklisted it.

12 years ago
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12 years ago
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Someone as had this problem, seems that whole site is FUBAR I'd stay the hell away from it.

12 years ago
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I once knew a woman who was so soft, she caught a bubble and her hands burst. But seriously they should give everyone a voucher or something.

12 years ago
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Umm, tell tech support.

12 years ago
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I can understand such a mistake from a person, if you traded with them, but from an actual website? That's a serious mistake. What happened to the professionalism of websites?

12 years ago
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I think this thread must go up...

12 years ago
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why did you bump an unneeded thread?

12 years ago
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To warn people, who want to buy stuff during the current GetGamesGo Iceberg sale, perhaps.

12 years ago
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guess that sounds reasonable

12 years ago
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^This.

12 years ago
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Closed 12 years ago by Kizirious.