Attention Zyxel NSA310 owners **SOLVED**

Exists in your account.

i see two things on the top, do you have to lift those?

While I am not familiar with that drive, it looks to be stuck by the cables. There is a chance the cable uses a pressure clip rather than just push in. If it is a pressure clip, you will risk damaging the connector on the drive unless you press the release for it.

Already have the game, but from what i remember, theres a tool thing attached to the back of the front panel which you connect to the rails to pull them along? It's been a long time since I did one of these.

Don't put it in the freezer(you could get moisture damage if your freezer is from the 90's, or when you pull it out and water starts condensing on the PCB), don't heat one part hoping to expand it thermally. Stick it back in, read the manual again and try with a calm mind. Frustration makes things worse, don't worry, try again till it comes out.

Another approach is to take out all screws on the device(not the HDD) till you can easily get hold of the connectors.

Found this;
http://www.hotukdeals.com/deals/zyxel-nsa310-2tb-1-x-2tb-nas-drive-ebuyer-109-98-1071924

post #10;
"Worth noting the instructions that come with this NAS do explain how you can install an HDD of your own (you can buy the nas without an hdd), I figured I could follow these instructions in reverse to remove the drive but that's not the case. You have to unscrew every visible screw on the chasis (from the front and back, talking about 10 in total) so that you can get at one internal screw that would otherwise prevent the drive being removed from it's housing. It's not complicated though, 10 minutes work tops."