I've been wondering, why would someone bother to enter a giveaway and once they win it, they:

  1. Don't redeem it (Or perhaps they gave the key to someone else since you can't find it in their game library)
  2. Don't mark as received.
  3. Don't respond to the messages.

And the problem is you can see them online both here and on steam o.O I'm really surprised because I found out i'm not the only one telling asking this person to redeem the key!

If you encounter such a situation, what would you do? And when is the best time to request a re-roll? Do I have to wait a full week?

A little something for your time

Thank you for the advice guys and for your time ❀

7 years ago*

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Set the contributor level at least +3 and most likely you will encounter only trustworthy members. Those people already made a few GAs so they know how this site works. I only had to ask for rerolls when my winners were low level ones. Nowadays I only create GAs with a minimum of lvl 5 restriction and have no problem at all.

7 years ago
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People who run away with keys, use scripts or bots to enter, or would fail a simple SGTools-protected giveaway are pretty common even on level 5. Auto-enter users have been identified up to level 9. Also, my most problematic giveaway of late was trying to do a multi-copy giveaway for level 10, which took me almost three weeks to finally finish all the rerolling process and get everyone activating their keys.

7 years ago
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^this.
Due to the price difference, I saw quite a few fellow Chinese "farming" CV with discounted but not bundled Steam gifts. SG treats CV from region-free GA and region-restricted GA the same way. It's not very hard to get to lv5+ this way.

7 years ago
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You can see at least one Russian who reached level 10 with 90%+ of region-locked giveaways. He is not alone, there is a small underlying entire sub-economy of them on SG. South Americans also do a similar thing. I have to add that many of them usually do it both ways, meaning they send and win usually games restricted to their own region.
I saw some hints of Chinese and even more Taiwanese doing it, but they are still low in numbers here. Interestingly, Indians are not on that bandwagon, even though they have the second cheapest region.
(Although, just as a side note, I should mention that maybe SG needs a Chinese FAQ as well for the Taiwanese users. They have steadily jumped to the second spot when it comes to people I find past infractions at when checking winners.)

7 years ago
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Yes, I agree. I have talked with some Chinese users, and apparently most of them don't realize this is not another gleam.io or Indiegala giveaway. "Just another website to win free games from" they said. Don't mean to complain but, some of them don't even say thanks when they win a game.
I think a localized FAQ could be a good idea, not sure how many of them will actually read it though.

7 years ago
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lv9? there are at least three lv10s using autojoin and/or autoreply... you always see the same reply from them all the time spammed in all giveaways.

7 years ago
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I may have not met those or just never noticed it. I usually expect the EasySteamgifts browser add-on on higher levels, but there were like 2 level 9s who had the obvious pattern of same message within a few seconds on about ten giveaways. EasySG usually spreads that out as it takes time for the plugin to load the giveaway page, send the request and comment, then close it. It is not as closely grouped in time as the script.

7 years ago
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Its hard to remain creative. i've tried switching between humor, light sarcasm and even useless facts...there is always someone who gets annoyed, so everyone gets a dull "thanks" most of the time, that might get confused for an autoreply

7 years ago
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I usually create level 3 or 2 GAs and this person is from the level 2 section :/ I thought people with this level will already know the rules but seems I was wrong.

7 years ago
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Bump!

7 years ago
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πŸ˜ΊπŸ’¬πŸ†™

7 years ago
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Thanks a lot for the train and good luck with the issue!
Bump!

7 years ago
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My guess is someone used bot to enter GA and to farm card. However the bot only enter GAs but don't activate games.
Or maybe they are just alt. accounts trying to win games for their main / for trading it away.
You need to wait for 7 days and then ask support.

7 years ago
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That'd be horrible! But they already won almost 150 game, means they perhaps activated it or the GA maker forced them to mark it as received by using the feedback?

7 years ago
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Glad to see they finally activated it (I guess?). You should always check your winner with SGTools, first before you send your key and again after they mark it as received.

7 years ago
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Bots...only knows...to join giveaways....
I guess...

7 years ago
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Sad thing :(

7 years ago
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Bump!

7 years ago
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Well, all the replies are covering all the situations about this. It's very weird when the user has many wins and a clean history but doesn't respond when is online maybe it's a autojoin bot?. Just wait for the 7th day and contact support. They may "check" the received for you.

7 years ago
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At this very moment, they finally marked the game as received, as if they know I'm speaking here about them xD

7 years ago
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Bump!

7 years ago
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bump

7 years ago
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Some people may not activate the game right away even though it says they are online because they may be accessing this site from their phone and you can't activate the game from your phone. I'm not sure why they wouldn't reply to a message though, maybe they don't speak english.

7 years ago
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Yeah the other members pointed that out, I had no idea no one can redeem games from their phone by steam app since I didn't try it myself.

But He finally checked the game as received a moment ago!

7 years ago
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Don't redeem it

Don't know about others, but can explain what I was thinking several years ago when I still cared about my steam account. I enjoyed going from game to game so activation of each game was a safeguard for me, it was preventing me from getting lazy and hoarding. Since then I succumbed to procrastination and now I'm just activating anything as soon as I get it, but I'm not proud of my current self.

7 years ago
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I activate everything once I get it! Because I count the days and hours to win those game I want to play XD

7 years ago
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have a little bump for your time
and as others have said before - steam won't tell you whether a key has been used or not when you try to activate it on an account that already owns the game, it just says you own the game, regardless of key status

7 years ago
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Yeah too bad it doesn't say if it used or not, I really wish they can make a tool to check those keys :(

7 years ago
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Wait 7 days and create a ticket

7 years ago
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I will if it ever happen to me again, because finally the guy activated the game :)

7 years ago
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It happens to me some times. We always have to wait 7 days. I understand some users might be away and take some time to activate, but it is annoying when they are online and refuse to accept any kind of contact - either through steam or email. I have lost some keys because of this in the past.

In the end I decided to only send keys here, when the winner is a long time user or has received some giveaways already. If it is a new user I prefer to add to steam chat first. Sometimes they don't respond and I have to request for re-roll.
Giveaways lvl3+ usual don't need to go through this process.

7 years ago
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I think it is better to give keys through steam chat, this is a better solution! And the GA I created was for lvl 2 :( thought people would know the rules already.

7 years ago
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7 years ago
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True :(

7 years ago
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People...

7 years ago
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v.v

7 years ago
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Did you check them for unactivated wins before sending the key? If you didnt, you should do that next time before sending the key. But anyways like others said, now all you can do it is wait till the 7th day.

7 years ago
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Checking it now, turned out he didn't activate a game last year :/
I really need to use SGtool from now on v_v

7 years ago
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Maybe because some SG users don't care about documented SG giveaway rules...

Also what Mousewithbeer says: always check your winners on non activated wins and multiple wins and if they have any of those always send a re-roll ticket. It can be denied by support because of already served punishment but at least you have tried and not all re-rolls are denied.

7 years ago
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Yeah turned out he didn't activate a game before, but I'm glad he finally checked mine as received..

7 years ago
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bump

7 years ago
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7 years ago
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It was level 2 XD and they still don't follow the rules. It'd be sad if people just create invited GA or for high lvl people, wouldn't it?

7 years ago
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For higher level people, absolutely. But invite only on forums is not so bad, it makes people check the forum, and makes the site more of a community, rather than just a way to get free games.

7 years ago
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7 years ago
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Do they ban them for using this auto-joiner script? because I think it is unfair D:

7 years ago
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7 years ago
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I see! I do hope they add a tracking system for those specious bots or scripts.

7 years ago
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You are right, the site will be balanced with both, and I wish more people to give and take instead of just hoarding those games.

7 years ago
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If you can, try to see if they have a history of not activating keys before revealing the key to them. I think you might be able to reroll if you have suspicions about them

7 years ago
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I'll do that next time because I already sent the key to him >.<

7 years ago
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Woooo! Thank you. BUMP!

7 years ago
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Send you friend request on steam so you can discrete tell me who taht person is!

Don't like that kind of silence :(
For the bunnies!!

7 years ago
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Haha he finally marked it as received x3

7 years ago
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the interwebs is a mirror of the real world. meaning dicks gonna be dicks.
sadly you can't just pay them a visit, bash their faces in and have a beer afterwards like you would when some of your buddies is pissing you off. obviously if a random stranger pisses you off you don't bring beer but molotovs.

what was i saying? ah yes! just wait a week and then have a reroll if there's still no sign of intelligent life on the winner's side.

7 years ago
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Your icon looks so good with your words XD fits it perfectly haha
But you are right, people are not the same.. some good and some ugh.. Sad world :/

7 years ago
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Closed 6 years ago by Feena.