Hi there!

I'm new to the Indiegala website and so far everything was working fine.. until today.

I bought 2x the Blood Knight Bundle (I have transaction ID and such in my email) for a total of $8. (2x$4)

When I go into my profile, I see one Blood Knight Bundle, I click it and activated all my keys on Steam.
Now I want to gift the other bundle to a friend but it's not showing anywhere in my profile..

I know this is not the best place to ask this but since they never answer at support@indiegala.com and there's no forum, I'm trying here.

Does anybody have a clue how it's supposed to work when you buy more than 1 OF THE SAME bundle on that indiegala website ?

Thanks!

10 years ago*

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I think you're supposed to click some checkbox to mark it as a gift when purchasing more then 1 copy, in my library it shows 2 seperate key pages when I select an old bundle that i purchased multiple copies of.

10 years ago
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Yes, you need to select the "Gift" box to get more than one copy.

10 years ago
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God damnit ! This is where I failed :(

Will they ever send me the gift or.. ?
Everytime I try to contact support@indiegala.com I get a "Fail notification delivery" 10 hours later..

I don't know what's going on:o

10 years ago
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I haven't had contact with their support in a long time, but in my experience and from what I've heard from others they tend to be really helpful when it comes to problems with purchases and problems with keys.
I don't know about the problem you're having with mailing them though, maybe try mailing them from another mailing service?

10 years ago
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Thanks Konyo, I have sent them an email from my work email address.

Hope that will work.

Thanks for your time :D

10 years ago
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My pleasure!

10 years ago
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Closed 10 years ago by axo1337.