What is that?
Even facebook asks for any sort of identity document. It's a security mesurment, chillax!
Edit: my point is, it isn't illegal if a company is trying to be safe, especially a certified one like Square Enix.
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They also ask for it, if you're trying to retrive your compromised account.
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I set up ads on Facebook, they never asked for ID paper and I wouldn't give them since it's illegal and most people of common sense wouldn't. Then they still have all the budget I poured into promoting ads, the fact that fucking Square-Enix asked me this for a 6€ bundle is infuriated AND dangerous, because that's exactly how scammer do it with naïve, old or mentally challenged people.
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It honestly sounds like it may be a phishing scam, beware OP! That is not normal.
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You're not obligated, and they legally don't have the right to as a company (in my country).
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Yes you are obligated, it's an independent company, it has its own policies. If you don't accept them, you can easily stay away from them. Take the UN for example, they are just an organisation and they have an army. ISIS is also an organisation and has an army. But UN is acceptable because of its use, they seek "peace" while ISIS seeks terrorism. Same goes for companies, if the company asks for your identity it has all right to do so and it isn't illegal at all.
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What you are saying makes no fucking sense. What part of "it is illegal" don't you understand?
It means that I just have to call my advocate and sue them, to be -certain- to win the case because in it is written in cold words that is not only illegal but also grave.
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USA laws are applied inside the US land lines. Square Enix isn't a USA company, so your bullshit rules don't apply and your case would fail. Stop being arrogant please, it's totally okay for a company to try and be safe, just imagine someone buying from them and then refunding for no reason, or scamming them somehow. Wouldn't they need his identity to sue him?
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That's not how it works. Companies that operate within the borders of a given country have to abide by their laws, or else they are fined like everybody else. A case in point is that of Google in Europe, where it has been forced to remove people from their search engine results upon request. Had it been unwilling to complain, they would have been fined. That's what happened to British Petroleum in the US, where it had to pay the largest environmental fine ever seen.
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Don't even try to argue with that sc*m. I'm all for argument but when you are stupid enough to defend that kind of argument, we know what kind of individual you are....the worst kind.
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so if you walk down the street and i stop you, and ask you for your id, you can sue me or have me arrested ??? i think you have things mixed up badly. it is not illegal to ask for your id, it is illegal if you are asked to show it to someone who you are OBLIGED to show it to i.e. a police officer stopping you and your refusal. if you want to give or not that data is all up to YOU, but it is not illegal for others to ask for it, and the only competent organ to whom you are obliged to show is usually the law enforcement.
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In France I can, it's called extorsion and identity privacy threat. Of course it'll be far fetched, if you just asked me in the street.
But if It turned out that you didn't have the legal representative authority to ask me and that I gave them to you, I could sue you for extorsion.
It is, again, ILLEGAL except for the POLICE or certain legal contract like a job or appartment to ask for an ID piece, at least in my European country,
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so when you want to get a job, and you get hired, and have to give your id, and sign a contract with your name from that id, you can sue your employer for identity theft ?
so if you buy a ticket say for the metro? it is considered an agreement between you and that company provinding you the service, let's say you get stopped and checked for the ticket, you give it to the guy asking for it, then you realize it expired, you have to pay a fine right ? so when you have to pay that fine you do give out an id, even though it is a private company, and your tacit agreement is by buying the ticket,and having to show your id when you do not posses one, pretty sure that is to some degree how the law is. well you registering with another private company, that may want to prove your payment details, can ask you for your id, i still think you are confusing to an extent the "right" to ask for it and your will or compliance towards these requests, as they were not made under any threat to you nor illicit proof exists that that company uses that data collection. you give your data to paypal because money are involved, but it is not law enforcement...i just don't understand why you are making a difference between companies that transfer/use/sell money/products, have a cash flow, where secure information is needed.
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If your employer, like any company, was to steal your identity sure.
In the meantime you didn't read my other comment: in the case of a job or rent contract, these are specific case where a company has the right to ask for your ID document and there's no problem in providing them.
In the case of a private company your are a customer of, they don't have the right to. The only thing they can verify is the transaction or the bank directly.
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i have another question, when you want to buy a SIM card with a phone number in France, are you not obliged to show your id ? or you can still buy sim cards as the old times without any attached name to it ?
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Depends on 2 things wether you are subscribing or buying an items (and yes you can still buy cheap sims without ID) and depends on showing or sending ID documents.
In a telecom store they would ask for ID only if you are subscribing but don't have the right to retain this ID nor scan the document themselves, they have to make a print copy and transfer the paper document.
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"It means that I just have to call my advocate and sue them, to be -certain- to win the case because in it is written in cold words that is not only illegal but also grave."
Complete nonsense.
I would be very surprised if there was any law in any country stating it was illegal for a company to ask you to provide evidence to verify your identity.
If there is, then your country must be a fraudster's paradise.
The problem for you is that where Square Enix are operating, it clearly isn't illegal to ask for your ID documents in order to prove your eligibility for a product.
YOU are seeking to purchase something from Square Enix, the burden is on you to satisfy their terms.
YOU are free to refuse, that is your choice.
Square Enix have the right to ask you to prove your eligibility and decline any order if they see fit - especially when we're talking about region-restricted bundles, which is usually the case for Square Enix.
There is no legal justification for you to sue them - you have not been infringed upon - you are simply unhappy with / unable to fulfill Square Enix's terms and conditions which you (and 99.99% of everyone else) clearly didn't bother reading before placing your order.
By placing your order (or attempting to) you agreed to be bound by those terms and conditions.
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"In France I can, it's called extorsion and identity privacy threat"
Anyone can ASK, and YOU can refuse.
It's not a crime.
Completely ridiculous argument.
I've travelled to France, many, many times.
Places where I've been asked to show ID (by people other than the Police):
Companies I'm visiting.
Stores where I'm purchasing age-restricted products.
Airports when purchasing duty-free items.
Rail stations when purchasing certain tickets.
Hotels, when checking into a room.
"But if It turned out that you didn't have the legal representative authority to ask me and that I gave them to you, I could sue you for extorsion."
You clearly don't understand what extortion means.
Extortion is when somebody uses threats to obtain something, whereas you simply state you were giving them.
Square Enix isn't extorting from you, they are asking for them to satisfy their terms and conditions for your order.
You are free to refuse and have your order cancelled.
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Nope, that's not how it works. I've been to France many times, even lived there briefly. Anyone can ask you for ID but your right is to refuse. You can't sue people for asking for ID, not even in France. Extorting =/ asking.
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Yeah, but it is also illegal to kiss someone on the railways/trains & legal to marry a dead person in France.
A lot of stuff that is "law" is rather dumb.
& I believe in France it is legal for Square-Enix to ask for proof you are who you say they are if you have agreed to their EU TOS agreement, so that they may protect your interest in any purchases/products/services that you may have with them.
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when you go into a shop and they ask you for your id cause you want to buy things in monthly fees, is it illegal ? or when you give your id because you want one more year of warranty on your washing machine, is it illegal that the store asks you for your id ? i think you should know the answer by now..
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I don't where you live, but anyone who is not the police asking for an ID is in illegality. And we're talking about the difference between showing, and sending a copy of. A restaurant which asked people for their ID documents but took the number in order to be able to open late (which is really what they were doing, and just wanted to make sure they were legally covered) ended up being sued and closing because they did that in my city.
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asking for id to get into a club is illegal then ?
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It's not about club, it's about the sales of items restricted to an age or population. In the case of club, if they sell alcohol, they can ask an ID to prove they are able to sell you alcohol. If you're not selling something that is restricted by age, then yes that would be illegal.
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so if they sell games that are restricted to +18 .. ?
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Good question. What happens on Steam when you buy a +18 game? Or in any other situation? Do they ask ID? No because although law stipulates they shouldn't buy said product to minor, same laws forbids them to ask for ID documents for verifications. That's why they ask you your age for mature content, and can verify any way they wish but can't ask for your private citizen documents
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check the conversation below, anyway, unless you have some millions around for this ideological cause, just refuse a service that is suspicious, good luck :)
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You're incredibly ignorant of reality.
You're probably a child, how sad.
As well, the tone you've carried in this discussion is distastefully abhorrent and vapidly dismissive -- only exacerbated by your extreme lack of knowledge on how things work in the real world.
Hope you find it comfy in my blacklist, as I'm sure you're on many blacklists now. :D
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Actually, lots of whitelist GAs appeared on my timeline. Welcome to my black list anyway.
Not going to waste time with you, the debate already happened, you're already late and wrong.
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Doubtful. As if it mattered to anyone anyways.
Your post proves otherwise and apparently your concept of time is incredibly limited and shortsighted.
Have fun living in a fantasy. /facepalm
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Does it look like Square Enix is being sued? No, because it has all right to be safe and asking for your ID isn't illegal. It's illegal to ask for your credit card, passport or anything that is provided by individual comapnies.
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Well, he said that asking for the ID is illegal in his country, and I have no reason to doubt his words. Of course, Square Enix will suffer no consequences as long as nobody sues them. If the author of the post chooses to do so, we'll see what the judicial system of his country rules on the matter. In any case, my point was that companies have to comply with the laws wherever they operate - otherwise their options are either to pay a fine or to leave.
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i think you are confusing "illegal" with "not obliged but to the law", as in it is not illegal to ask for your id, but it is up to you if you want those details given, the only one to whom you are OBLIGED to show your ID is the police and or any public departament *in your country and illegal and punishable if you do not..
edit: i think i replied to the wrong person haven't i.,. ?
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Nope, it can be literally illegal to ask for a scanned copy of personal ID documentation in certain places. Actually, law-breaking kind of illegal.
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Yup, illegal here to. No one except the police (and even them have to fill a lot of papers if they just randomly approach you in the street without a good reason and ask for it) can ask for your ID (and if you do give it to lets say a bank or a telephone company, you have to sign a separate document saying you are doing that of your free will otherwise you can sue them).
In most parts of the world ID Card is not equal driving licence, but it's a unique document, in privacy security comparable to what in USA would be social security number.
Now think of this in a way - American citizen buys something from SE store and they ask for social security number. Wouldn't you be surprised and appalled?
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Aren't shops actually obliged to ask for ID when selling alcohol when they are in doubt you're of legal age?
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In the US, yes. At my job we have to card people if they appear to be under the age of 30 if they are buying any tobacco or alcohol products.
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Asking to show an ID to prove your age and asking for a copy of it to store at the store are two different things. Stores ask for ID all the time for alcohol/tobacco here as well.
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problem is there is no other way to do it online now is there.. ? it is not a face to face interaction where that person can check it without retaining it.
edit: not if you want to drive to their HQ and shove it down their face, have them check it, and then turn home :), and even then you might get into trouble for over zealous actions :D
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You cannot sell alcohol/tobacco online here. And games cannot require an age check apart from Germany. Also, for any sort of account ID, the bank handles it, so by supplying your card or PayPal info, these banks handle the legal side of the process.
(Just for clarification, before an American guy starts another thread on this: PayPal in Europe is registered as a conventional bank.)
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and suppose you do not have a bank account, just a prepaid card, ready charged to buy, no paypal. how does square enix know you're not from Germany not to ask you for your id ? and age restrictions do not apply in other countries for games, really? http://www.pegi.info/en/index/
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PEGI is the same as ESRB. Tells what age range should play it. They won't arrest a 13-yo kid for going to a store and buying CoD, nor the store owner for selling it.
Also, what pre-paid card?
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there are prepaid debit cards without having to own a bank account.
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so who should assume the responsibility for a lawsuit started by a mother of a child who went on a killing spree because YOLO and "GAMEZ" i do not want to name them, we pretty much know i think G. etc A, because the store where he bought it (online in this case) because the rating was mature but no one enforced it, the company selling the game being the first? i find it a hands on approach and respectfully knowing you are 18 i wash my hands clean afterwards as a company/store, "you don't like it ? find another way, good luck."
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In these cases the lawyer will advise to sue the company and try to get the game banned from the country. The company will send a lawyer, (s)he and the judge will have a good laugh at the new Lieberman wannabe, and they will rule that if said mommy didn't even know what the child was doing, it is not a game maker's fault. As it happened quite a few times already. At least I still don't see Doom banned in 'Murica, but bless their hearts, a few Republican senators and that overzealous parent organisation sure tried their hardest to make it look like the Devil incarnate after some dumb kids referenced it before they killed a few classmates in a school shootout.
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fact is someone still has to assume some responsibility to some degree, no matter who wins or loses that case, the fact you find it illegal in this case and not in others is just personal preferential status. as long as you gave your info to a company as paypal i do not understand the fuss about giving it to another company that deals with money/products and where one should be above the legal age of 18 to have full access to the products that are rated as such by a public organization.
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Oh yes, somebody has to take the responsibility, but in most if not all cases, it is the parent – who didn't even bother to check what the child was even doing. Playing murder simulator games won't turn you into a raging psychopath (if it would, no CoD kiddie could fit into society, and there are many of them… not to mention the hundreds of millions who played GTA). Parental negligence or abuse, on the other hand, can. At least somehow these cases always tend to end in that.
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i did not say it does (don't take me for a nut :) ), but that stuff happens to be blamed, and i as a store/company (with all the afore mentioned specifications), to avoid ANY responsibility, for ANY theoretical case, ask for you ID, it is not illegal for them(me , the company) as long as it is legal for paypal that you mentioned contains all your information, because legally they are both companies registered and having/or not branches in different countries with different legislations that usually abide to international agreements/laws and never forget bi-lateral agreements enforced/or not by public/governmental institutions (where even those both in the same territory may come into conflict). it is not black and white and the claim that it is illegal is too strident of a definition/accusation in my opinion.
edit: and plus the money like you mentioned before with the case with the judges and the "big ones" can help keep companies enforcing things that theoretically, by swings in the laws and whatnot "should" be illegal but are not or are just tolerated. Take Hollands example with its very complicated law about cannabis, that is NOT legal in that country, but the twists and addendums made it "tolerable" because it brings income, the whole thing is still very in debate. so not everything is black and white. (maybe offtopic i know )
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Oh, and just for the record i never said i would give them my ID(especially not knowing the exact circumstances involved here), i'm just stating it is not illegal no matter if it's illegal, if you catch my drift; every single system be it business/laws is built on little slips and cracks.
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So, how Square Enix should confirm you are of legal age to buy their bundle, if not by asking for some ID?
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They should not. Only German laws lets someone ask a customer to verify their age when purchasing a video game, and only if said customer lives in Germany according to their payment address.
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ok then, another hypotheses, i am a German, i go to Spain, buy a game under global key/eu, i will not give an id and have the game right, is that plausible, cause in Spain they don't care :) ? so if i'm Spanish and i'm in vacation in Berlin, and i want this new game that came out on sale, and it's age restricted, they will ask me for an id even though i will play that game in Spain, because i do not even reside there and vice versa for the first case ?
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Yes, and yes.
To make you understand more: in many countries, it is mandatory to show an ID to prove you are at least 18 to buy tobacco. Here, this was enacted recently. I lived somewhat near the border, and since we hadn't had this law, lots of teenage kids came to us to buy cigs in bulk (well, bulk as in how much they could bring back through the border without toll) because of that.
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so you are doing an illegal act by not having provided your id in Spain at the time of purchase, because even though under local laws you were OK, but upon returning in your country and making use of a product that was purchased with an "illegal" procedure in Germany, you're violating the laws where you reside ?
edit: and this is about digital content bought online, so we don't derail :D
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"They should not", but maybe they have to. Steam also asks for age, but if you lie they don't care. Maybe he given two different set of info to Squenix and now they are forced to confirm it? Or his payment info is different compared to his registration info?
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In that case the user messed up and Square should just flat-out deny payment or ask the user to make sure to update their address registered at their payment method in case they moved to somewhere else.
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Square Enix could be sued over it though, if it's illegal in a country to scan your ID or passport. And the defense of "it's not illegal in the country where they have their main office" does not hold up in court. Just ask Google (the company) who were taken to court over not following local laws, and lost.
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EU did the same with MS and Apple too. They were trying to be smart. Our frighteningly large bureaucracy proved to be smarter. Or just too complicated for even them to follow. Anyhow, in the end, they need to follow the local rules here, which in some cases leads to slightly separate versions of products sold (like the browser-selection screen after the installation of a Windows OS).
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um not really - case in point Google, Apple etc - Any country that operates in Australia must provide Australian residents with whatever they are selling/promoting/servicing etc, as to applies under Australian law - however said services etc must also comply with international agreements where applicable, as well as laws from services base of operations - when in conflict companies and countries must negotiate differences and this can lead to exceptions under the law - Google, Apple, Ikea and others don't pay the standard tax rate in Australia which has lead to some serious competition violations of the fair trade laws in Australia recently, resulting in some products and services being pulled until resolutions are released = Companies can do whatever they like under the laws until confronted with a legal test case - maybe Square has not had such a test case in your country yet?
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Would you be able to point us to the government website with the law in question? I would be very interested in seeing it but I don't have enough info to look it up on my tablet.
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Already did, several times, but my lawyer took care of it, an update is coming: it's illegal but Square-Enix is not "responsible" as they're using a tierce company who I am suing (and apparently I'm not the only one). An update is coming.
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Security or not, they really cannot do that in many countries. When a company tried this stunt on me, I just kindly told them this and wonders of wonders, suddenly my order came through without any identification.
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Looking at the latest articles of this week's parliament session, I wouldn't go this far… but as a citizen of an EU country, I do enjoy some customer protection laws, yes. ^.^
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Facebook? Are you serious? I don't even use a real name on facebook.
They should ask for a document before charging the money. If you buy alcohol, the seller asks for the document before taking your money, not after. I'm not going to send my document photo over the email which can be easily hacked, we had too many similar incidents already.
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we have this in Italy https://en.wikipedia.org/wiki/Certified_email
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It is more offensive to ask for someone's name than his nudes. Like asking a woman's age!
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wtf since when did asking for woman's age offensive?
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Well, not precisely all women. Some do get offended by that, one girl once blocked me for asking her for her age. Another one told me not my business...
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Since forever. At least with American women. "A lady never tells." (Which basically just means "I'm old and insecure, stop asking, a-hole!")
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I can't say about America, since I'm obviously not American. xD
But it's kinda weird to know this fact.
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It's rude here in EU too. You never ask a woman age.
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Women and a Lady are two different things entirely, the latter is seldom found now days xD
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Well I didn't mean to suggest the phrase was still used (hence why I said "since forever"). I've seen maybe one person who could maybe be considered a lady and even then it was pushing it a bit.
But anyway, you get my point, I think. American women are ashamed of their age. Even my own mother, who told me the year she was born, still will not tell me her age. I have the ability to do basic math, mother. I can figure it out, just save me the time!
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It is considered rude in my country. No idea why, just been like that since forever.
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That, I already sent them, they said the document is not valid although my size and shape can't be mistaken for anybody else.
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Depending on which country you're in, it can be illegal to scan in a passport etc. and e-mail it. Subsequently, those companies have to implement some other kind of identifying process. Like personal identity confirmation through postal services etc.
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I guess OP misread the e-mail? I'm pretty sure they didn't ask for any legal document. Probably any document that can verify your identity, including bus subcription and school identity...etc
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Well these are legal document (at least in my country). And it is strictly forbidden for a company to ask for a photo or scan of these papers.
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Your country should reconsider its consitution then. I find it rather bizzare to forbid a company from knowing your identity.
In my country, you could be locked in jail for up to 48 hours if you were asked by authority for an ID card and by chance you're not carrying it.
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I'm blacklisting you, I can't stand people like you. There is NO country including the US where a company is an authority that can ask, let alone lock you in jail, you're ID card but governmental institutions and police.
Square-Enix or Facebook are companies, not government or police.
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They have all rights to ask for them. They are certified companies by the GOVERMENT. Saying "I'm blacklisting you" shows how arrogant you are, you're just pushing it too far and acting childish. Send them your identity, don't be ignorant.
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I think the issue is that he understands that companies can ask for documents, but you seem to ignore the fact that he's telling you that it's illegal in his country to do this very thing, and you bringing the point up again and again like he can do something about it won't change anything at all. Good for you if you give your passport or any other private document to random companies, but I'm siding with him and wouldn't do that at all.
Honestly, where I'm from, it's not illegal for them to ask them, but it smells like a scam. Why on Earth would Square Enix need ID documents for someone to buy a bundle? Don't they get enough by people using an actual credit card or Paypal account or something?
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It's illegal to ask for a photo of your credit card, passport or any payment card. Because they belong to certain individual companies, whether they are private, public or govermental. an ID card in the other hand, is okay because it only has your name in it, and your registration. Companies ask for identities to make sure that the person processing isn't underage, scammer or a bot. It's totally okay for them to be safe, OP is just saying that Square Enix shouldn't attempt to do any security mesurments of their own. Take a bank as an exampe, wouldn't it be logical for a bank to ask for your identity if you're trying to deposit money in someone's account?
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There are countries (like my home), where an ID card is the same legal document as a passport. My ID card is usable as a passport inside the EU. Therefore asking a copy of it is not something I would think as an acceptable business decision.
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Actually, it would be totally legal for them to ask for photos of your credit cards, at least state side. You shouldn't necessarily give it to them, but if it's in the ToS for the service ti's potentially valid. Brick and mortar businesses will ask you to display your card even if you swipe it on a point of sale terminal to verify things on occasion. (Side note, not very often, because in about three years with "SEE ID" written next to my signature on my card I've had like five people check.)
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Exactly. It's both in legal rights (for now) and in principle, that I refuse that any private company asks for my ID documents online as it's a slippery slope I won't be one of those dumb fuck to enable.
Using verified Paypal account with my verified credit card to pay the transaction which they indeed charged should be enough, especially for a 6€ bundle. I mean a 500€ smartphone I'd understand that they would try, but for a 6€ it's unacceptable that they even try.
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This practise was enacted precisely because this is the easiest way to start an identity theft, and considering large companies like Sony handle the sensitive personal data in such secure manner that they are essentially hacked and the database is stolen now on a monthly basis, no wonder some countries who still don't like to treat their people as freely distributed market products like to stop that practise.
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ahahaha blacklisted..... so he must scare now?! but if serious i only see here my country....... your country..... and don't understand why it so hard to write where are you from (for me and for others to know where such different laws take places) or are you afraid \ ashamed of something or maybe you a secret agent \ terrorist
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Blizzard/b.net asked for my ID to recover a lost password.
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I did, but I won't stop there. It's a fucking 6€ bundle I'm buying casually and never add any problem, neither with banks or anything, so the fact that they asked for my number first got me discomfort (I never activated Steam Guard, don't care), but when they are infringing my privacy right to that extent, as a company (which no other company did and I mean...fucking Square-Enix?) it infuriated me.
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but did you pay for the bundle or first you have to send your personal info?
if they got your money and later they asked for more info, you should do a chargeback.
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Both. They have my money. I'm not sure I can do a chargeback as I've never done that and use (fortunately enough) paypal. Or is there a function?
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You have to ask SE for a refund before attempting a chargeback, but you are certainly entitled to a refund if they haven't delivered the goods.
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You don't have to ask for a refund. You can chargeback anything you want on Paypal as long as your account is verified -- but I doubt Noobabene's Paypal is verified anyways.
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Then write them that they have taken your money but haven't delivered the goods. Don't even ask for a refund, say that you want the goods and don't accept any refunds. If you are in the EU and they decline, you can just report them at the European Consumer Centre for fraud, and they will handle the suing for you. :)
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So they took your money, havent delivered your product and are holding you a hostage until you deliver your ID documents? now that would make a much better case on court.
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Since you're privacy conscious, you'll be interested to know that PayPal often blocks user accounts, without justification, and requests private ID information in order to unblock them. Also, PayPal shares user account information with many third parties (mostly banks and financial institutions).
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Well, PayPal is a bank… At least in Europe it had to register itself and such and has to follow rules and regulations that are valid for banks.
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Thiel, the founder of PayPal, has stated that PayPal is not a bank because it does not engage in fractional-reserve banking. Rather, PayPal's funds that have not been disbursed are kept in commercial interest-bearing checking accounts.
wikipedia
they only had to open a EU account, an IBAN is all they have, and guess what, it's in GERMANY :D
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some more recent news, and you can search for yourself for some updates seeing that article is from 2007. see what happened after 2008.
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Erm… your article refers to PayPal's US business. I am referring to PayPal's European practises.In the US they are some financial… something, because the laws permit them to function without becoming a bank. It's some interesting legal state they are in there.
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http://www.gtb.db.com/solutions/case-studies/paypal.htm there i'm telling you they only latched to an account, a EU IBAN, and they are working with a bank but they are not a bank.
"Results
The solution enables PayPal to use millions of IBANs (International Bank Account Numbers) for its customers, allowing fully automated payer identification without the need to match existing client data, and improving auto reconciliation rates for PayPal by up to 100%."
and in the bottom of the screen it says it was last updated in Nov 2015, so i find it to be more recent news, especially after all the 2008 crisis deals.
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now let's light one up, cap a beer,and enjoy ! https://www.youtube.com/watch?v=bnC7TdkRnP4
that's what i'm doing, and i would share in the spirit of this website.
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Paypal is not a bank, not in Europe either.
It's considered a 'payment processor'. Just do your research and stop repeating the same invalid phrases over and over. :)
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So, this person doesn't exist then? :) https://www.paypal.com/au/webapps/mpp/about/rupert-keeley
Wish wiki could be used as a reference too
PayPal's corporate headquarters are located in San Jose, California,[39] at eBay's North First Street satellite office campus.[52] The company's operations center is located in Omaha, Nebraska, which opened in 1999.[53][54] Since July 2007, PayPal has operated across the European Union as a Luxembourg-based bank.
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He exists, but there is no banking operations being conducted by Paypal however they want to label their S.a.r.l. that is required to create for EU taxing purposes.
In fact, if you read the UA for EU-based Paypal users you'll see how they navigate the waters with healthy legal jargon. For example here's a quote (that's even included in the FT article ixei linked) from the agreement:
If you hold a Balance you will not receive interest or any other earnings on this Balance because the Balance represents E-Money and not a deposit.
“E-money” means monetary value, as represented as a claim on PayPal, which is stored on an electronic device, issued on receipt of funds, and accepted as a means of payment by persons other than PayPal.
So a bank that doesn't accept deposits? How does that work? No deposits means no withdrawals.
Like I said, you need to do your research -- which you haven't if you consider decade-old news articles to be up-to-date.
EU is not that smart, they are probably the worst regulators in the civilized world -- which is why UK is trying desperately to get out. All their red tape is easily bypassable which Paypal so elegantly has for the last several years.
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the regulations in the EU, i find it at least, were made this way in a premeditated fashion, the free market is not so free, and the american dream is no longer a reality, everyone has but his ideologies.
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"...you can go up on a steep hill in Las Vegas and look West, and with the right kind of eyes you can almost see the high-water mark—that place where the wave finally broke and rolled back.”
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damn good movie, spectacular i would dare call it, have not read the book, but damn good movie, i've last seen it 6/8 months ago for the x time :)
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Definitely one of my faves. Book is equally as good. Similar to how Fight Club book & movie are.
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Yeah, a bank that doesn't give loans or deposit. It was just a legal trick so they could register their normal business somehow. The only real, tangible difference compared to the US is that they have to keep a mandatory level of money/capital, otherwise they couldn't even do their standard money transfer/mediator practise. But since they had to register as a bank, they also have to follow the regulations as such, even if they don1t conduct regular bank-related activities.
UK has its reasons to try to get out, and it's not just red tape. They want all the benefits but aren't to keen on doing the obligations. And their little huffing and puffing is mostly viewed as how the English view the independence movements of the Scots: amusing, mildly concerning, but it is more of a bargaining chip because they wouldn't be stupid or ballsy enough to actually do it.
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ruptures create crisis, and everyone is yet to recover from the last one, but it is going to happen, every giant/union/empire/kingdom falls, rebuilds, interests change,ideologies clash, this is the way things work..
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The sad part is if the UK leaves the EU, imo, the EU will probably crumble and that would cause huge economic upsets in the continent. :(
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Don't worry, they will not leave the EU, or not in that big, flashy way they make it up to be. Even if they have that public vote, it'll either end up as the Scottish independence one (where "accidentally" the "stay" got a lead exactly in the time frame when they voted and since then it is "more people would leave according to polls, but alas, we voted so we stay") or the Greek one ("we voted to not sign the pact, so we signed it anyway").
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They can only share information I give them, and I don't bother giving them. Also no they can't give any of your information to any third parties. For exemple you credit card informations. Nor do they ask for your ID (again they don't have the right to in France, and since Paypal account I tied to countries)
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the fact that they can't does not mean they "don't", data collection is done by each and every company, be it your phone, your email, your id depending in the cases and somehow magically ad companies get a hold of them. try and make a blank email, register only to paypal,wait a couple of days/weeks/months and see if you receive spam or not without visiting/registering to any other website.
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Incorrect on both points, though in retrospect, I guess I should've cited my sources.
PayPal most certainly CAN ask for your ID. It's happened to me personally, and it's happened to many other people as well: https://www.paypal-community.com/t5/forums/searchpage/tab/message?filter=labels%2Clocation&q=Your+account+has+been+limited+until+we+hear+from+you%E2%80%8F&location=forum-board%3Alimits&sort_by=-topicViews&search_type=thread
What often happens is that PayPal will place limitations on a user's account, effectively making it useless, then they ask the user to provide 2 documents that prove their identity. This can happen to users who aren't sellers, and even users who only buy ocasionally, as was my case.
And PayPal most certainly CAN share your information with third parties. In fact, here's a list of them, straight from the horse's mouth:
https://www.paypalobjects.com/webstatic/ua/pdf/EU/paypal_third_party_disclosure_list_as_of_feb_23_2016.pdf
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I would provide my ID for a purchase, no problem.
I remember Blizzard support asking me for ID just to change the first & last names on my account.
I would like to ask: Can you register a Square Enix account, with a false first & last name?
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I don't know, I don't care, as per any store I don't have to provide my name, especially online, although I did provide my real name when registering because it causes no problem. But providing my ID document to a private company, I'm not remotely stupid enough to do that
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Facebook locked me out of my account once unless I took a scan of my ID & send it to them I would be able to log back in. Needless to say I then decided to delete facebook.
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You haven't indicated what country you live in. I've never heard of any country making it illegal to ask for proof of ID for a transaction or other purpose.
What about when you apply for a job and have to prove who you are then?
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The thing is, in the case of an online transaction, that you usually never claim to be someone. So asking for a "proof" of identity is kinda dumb, as you can just provide any fake document. Even "comparing" the picture or the signature is impossible. So what's the point of providing those documents?
I'm guessing there could be issues when a credit card has been reported as stolen or something, and then the credit company flags the transaction, but in this case the guy is using Paypal, so... It all seems very fishy to me.
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When applying for a job or a rent, the law specifically says it authorised to ask for an ID. In France.
But a private company doesn't have the right you're shopping at, doesn't have the right too for ID piece online.
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So in other words if someone suspect you are using stolen cc #'s or given false info they still have no right to ask for more proof?
Man fraud and identity theft must be quiet high in your Country.
By the way my name is Abe Lincoln and here is my stolen CC,enjoy
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They have the right to decline the cc transaction of verify it any other way (mail, phone, paypal, bank...) but not personnal ID document
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Yeah, lol. And he says "I would never be stupid enough to provide my ID to some private company" So I guess he'd never apply for a job at one of these companies?
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When you get a job, they scan your ID because the government/tax office files them. That's different.
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So would the company not see it? If that's the case then I guess it's different, otherwise, he's said he doesn't agree with it so it's not different...
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Depends on local laws. Here, those scans are put into the employee folder which has the contract, NDAs, other legal stuff, They are kept after the employment was terminated up to 5 years (or more… the entire emplyoment law book was almost entirely rewritten a few years back, never really looked up since), after that the files are destroyed. (At least those that were not handed back over to the employee.)
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It is France, they do just about everything wrong until it slaps them in the face.
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That's why we have better education, health and freedom, in general in Europe, while the US is doing nothing but crumble and I can't wait for people to vote Trump, now that'll be a funny spectacle.
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France does many things very well, I agree. Good on you for fighting this intrusion and standing up for yourself. It's quite distressing to see some people here rolling over or even barracking for these corporations right to intrude.
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They can ask you to prove your identity (showing them ID is OK), but they mustn't make a copy of it (and hold on to it.)
It's pretty much the same when buying cigarettes or alcohol (or other age restricted goods). It's no problem (and completely legal) for a shopkeeper to ask for proof of the buyers age. And it's no problem irl. But it becomes a problem for mail orders (or "internet virtual goods shopping"). To fulfill their legal duty companies have to get the proof the customer has the right age but it is forbidden to make scans or copies of official ID documents.
So (at least for Germany) there is a special system available called PostIdent, where one fills out a form (giving your age and place of residence, and the like) then you go to a post office where a real life person verifies everything from that form (by comparing an official ID document with the form). This way, the company abides the law, but this system is quite expensive and not feasible for a 6€ games bundle.
I believe that SQEnix tried to do act by the law (getting proof that the customers are old enough, I guess there is a 18+ game in the bundle) but they did that in the wrong way (either because they themself don't know better or -what would be worse- just try because they think their customers don't care).
Edit: seems I'm late, and some people gave answers similar to mine already...
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I am not sure where you are from but here..
As long as you give them permission to make a copy,and if they need your I.D. and the only way to show them is to send them a copy,i would think that by you doing that,you have giving them that permission to have said copy.
Buying Cigs. and Alcohol and such they can see the I.D. if in person so of course no need for a copy of any sorts lol.Though if you order it online,they may request a copy of a valid I.D. to make sure your not some teenage looking to get smashed.As just simply asking for I.D. # and info would be pointless when any fool could use any I.D. to order such goods online.
Also regardless if how they did it the basis of the thread was if they had a right to ask or not.I had mentioned before in my post that surely they could have maybe did it different but i still thought and still do think they had a right to ask as long as it was for the use to validate an order.
Now why they needed it i could guess all day,only they know the reason,be it 18+ game,or be it some payment info did not match up or something.None the less they where taking steps to validate the order and hence my reason for thinking they where not wrong.
Of course this is just what i think,and people are still free to think it is not,but i will be damned if i will sit back and let people question my opinion and try and invalidate it and so forth just on the basis they think i am in the wrong just based on the fact i do not do not and they do.
Though in the end if they really needed to verify his age and who he says they are with an I.D. i do not see any other way they could have handled this and that was my point all a long,how else can they verify this when this transaction is taken place online.If it was in person then yeah i would be against it and say something is fishy because they could just look at it.
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So you are from France?
Cause I know in some other European countries, such as the Netherlands companies are allowed to ask for identification in specific cases. However you can block off parts of it such as the personal social security number and the photo. Basically parts of the document are allowed and parts are not.
But it can indeed be quite different in France as compared to the Netherlands.
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As I said above it depends: if you are talking about online or physical location, and if you are talking about activities or products regulated by law like alcohol, as well as money games. And then, the same law that upholds seller not to sell to underage persons also forbids them to ask for a copy of your citizenship documents online, although it's no problem if it's checked at the entrance of physical better/poker room JUST because they can't sell to minors.
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Most European countries. For example, here is an exact report for the Dutch on this matter in English: http://www.dutchnews.nl/news/archives/2014/02/privacy_watchdog_warns_compani/
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E.g. Germany:
https://de.wikipedia.org/wiki/Personalausweis_%28Deutschland%29#Kopiereinschr.C3.A4nkungen (use google translate)
Here a court affirmed the bill directly:
http://www.verwaltungsgericht-hannover.niedersachsen.de/portal/live.php?navigation_id=19421&article_id=120077&_psmand=126
Only authorities like banks or public authorities are allowed to copy or digitally use the ID.
Different to this is to ask for the ID (without copying!) for identification purposes (e.g. age in clubs).
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When I went to buy Minecraft for one of my kids from the official site, and they did the same thing to "make sure I was me". I thought it was weird because I'd never seen something like that before.
I just cancelled my order because there was no way I was scanning in the documents they were asking for and sending them to some game company on the opposite side of the world. I later discovered Minecraft code cards I could buy at the store, so I bought those for the kids instead.
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Well you were smart. Never scan your official ID documents for anyone but the government, police or contractors you agreed with. A private company has no reason to ask for private information, let alone a scan of your personal ID documents
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not on sqaure-enix but 2 other websites (steam key buying ones)
pesky security measure to make it more difficult for charge-back/identity scammers/thieves ... chose to scan
my driving license and watermarked across the whole pic the "current date" and statement "1 time use only"
(to be sure it won't be re-used that easily)
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This measure is illegal in my country. And although you can watermark it, I'm strictly against putting my private ID for anyone online, especially companies.
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If it is they don't care or rely on court rulings of "higher grounds" EU-legislature > ye olde
mixed bag of rule-bending/breaking/grey-area ... that is what i'd assume without looking it up.
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Well from my point of view, you are buying from them, so they set the rules. Maybe it's illegal in your country, but they could be registered in another country, where this is legal. And of course you don't have to provide the id, but you also don't have to buy from SE. They will give you money back and that's it.
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It's illegal, because they can't sell in you country if they don't register in your country. Of course I won't buy from them, never again.
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I'm really doubt if you are right. Company could be registered in any country and sell all over the world. For example steam (register at Luxemburg), GOG (Cyprus), Amazon (many countries, but polish people often buys in German or UK version. I bought some games on GmG or Gamersgata, and none of these are registered in my country. The same with AliExpress and many other shops.
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They have to be registered, by that I mean register their activity and taxes in the country they are selling. Some are doing it illegaly like AliExpress or G2A, but otherwise they have to be declared directly in the country.
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This isn't how it works. Registration means they follow the local taxation rules, but if you do business in a country, you have to obey all laws of that country. They could be registered in Hong Kong, if they sell their stuff in France, they must follow French (consumer) laws.
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if they sell their stuff in France, they must follow French (consumer) laws
... for their French activities. Meaning Square-Enix can still ask for ID in countries where it is legal to do so, even though they do sell in France.
I'm sure it was implied in your message, but it's just for the sake of giving a complete answer.
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That's wrong point of view. Especially in our country where ID is often enough to take loan and stuff. I learned to never ever send anyone copies of my ID, same go with its numbers and things like that. You may get easily in trouble if it falls to the wrong hands.
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But you are talking about different thing. I didn't say that this is smart giving them id. I agree with you that better is not giving copy of id to anyone. I just said that they has own right to ask for it. And it is your choice, if you want to buy something from them or not. Even steam can break some rules in many countries, but you have no choice. You must accept their rules if you want to use it. Sometimes they change the rules (for example now you can return the game within 14 days and ask for refund) which was against the law in EU.
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I disagree pretty much with all your points. There is usually a choice. Sure, companies are trying to find loopholes and they often succeed, but they need to abide the law - not only of the country they are registered in, because in that case, believe me, you would see hundreds of companies registered in some countries that let them doing everything they want with no limitation. I think talgaby explained it in the best way.
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It is not illegal to ask you to confirm your identity i mean if it is in your Country then i would say damn i thought the U.S. has stupid ass laws.You are not being forced to provide those they are merely asking for them to do business with them.
For whatever reason whoever you say you are they are not 100% sure it is you i can not say why nor would i want to guess.I doubt it is illegal though to ask someone to show proper proof of who you say you are.After all i can do the same,if i do not think someone is who they say they are,i can ask to see a I.D.
They can refuse but then i would refuse to do business with them.I could even ask for a SS# if i wanted to do a background check and so on.All i am saying is i find it highly unlikely it is illegal to ask for such info,other wise people could run around saying they are Joe Blow and you could do little to prove other wise.As i said though,i can ask,and they can say no,and i could say then we are not doing business.
Anyhow bottom line is,if you do not provide said info i doubt they will provide you with said order.
It seems to me it just an extra security step on there end and for whatever reason they have,but they just asked,they are not forcing you,like saying if you do not provide info we will take further action against you.
Like Steam,it is in the U.S. it has to follow the U.S. tax laws,and it says anything over 200 transactions they have to collect info from said user if they are in the U.S. if you say you are not,then ask for more proof.
They ask for further proof to make sure your not just saying your not in the U.S.,you do not have to provide info,but you will not be able to sell anymore on the market until the following year if you hit 200 sales.According to you that is illegal in your Country.
No matter where they do business they also have to follow there own laws,they only ask for more proof so they can prove to the U.S. that that person who is doing over 200 transaction is not from the U.S. there for does not have to pay taxes in the U.S. and at no time are you being forced to provide it weather you are from the U.S. or outside of it.
If you do not want to or feel safe giving them info do not share any,they will cancel order and refund if need be.Just the act of asking you to provide more info of who are you i doubt is illegal in your Country,as like i said then anyone could be anyone and nothing you could do,I could walk into a bank in your Country and say i am Bin Laden,i want to open an account,and they would have to do so,as it would be illegal to ask for any further proof.I could purchase items that may be age restricted because it is illegal to ask for proof and so on.
In the end it sucks they did this,but it either give them what they ask or do not and order is nulled and then you can choose not to do business with them anymore.
But given how easy it is to fraud on the internet and so on i would assume most likely this is to prove who you say you are,or it might be for tax purposes as more and more places are asking for further proof as more and more use the net to evade taxes.
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It is not about them verifying and even then it's about context, verifying for one single bundle is ridiculous, but also highly illegal in the document they ask. If you want to verify, ping paypal, bank, phone number, email etc...but asking for official ID documents has a whole lots of other implications.
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Bizarre or not, in Europe the law is protecting the customer and not the company. If the company has a problem with it, they can just leave the continent and the second largest market on the planet with it.
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He paid, they did not provide the product. They are asking for an ID right now
Sounds pretty much like a blackmail to me and I can assure you that EU Customer Care doesn't allow this kind of attitude from a company. You can say "yes, he can always ask for a refund" but it's not by any mean an ethical way of doing business and it would be punished by a court (here).
Also, if the company is suspecting a fraud, it should report it to autorities. They are not entitled of doing any kind of research about their own costumers.
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I was trying to debate the issue at hand of right or wrong to ask for such info...
Of course if they want more proof of who they are or to process the card or what not,they are not going to hand over product before that.What would be the point in trying to verify who they say they are if they hand over said product before that?What is the logic in that?
Hey i want to know who you are by the way he is your item send me your ID in the mail..
Again how is he being forced?What is this crap about being blackmailed?Do you even know what that means???They never made any threats,never demanded money to keep there mouths shut,never threatened to harm anyone if they did not pay up and so on.
Second he still had a choice not to give said info and wait for them to issue a refund.I also told him that if he does not want to give info he does not need to and has the right to do so.It seemed he did,and then filed a dispute with Paypal,without even giving them time to give money back or maybe he did either way he got the money back and did not give any extra so that does not matter.
Do i think they could handle this better i suppose so,but i thought this was about right or wrong to ask for such info,but people keep changing things around and adding stuff to make a point.
I never said they where entitled and not sure why you brought that up as i do not see how this has to do with the topic to start with which is if it is illegal or right for them to ask such things.
However they do have a right to take steps to protect themselves from harm or wrong doing in this case to make sure who they say they are is who they really are.
"Also, if the company is suspecting a fraud, it should report it to autorities. They are not entitled of doing any kind of research about their own costumers."Everyone should have the right to protect themselves from harm or wrong doing,in this case taking steps to make sure someone is not trying to fraud them or rip them off.
It would be no different then say Wal-Mart asking for I.D. before they send your card through,wait according to you and him they have no right to.A business is a business regardless if online or offline,regardless if it is a bank,wa-mart,muffler shop.They all have to follow the same rules and laws in the Country they operate within in.So why does Square online not have the same right as Wal-Mart in person?
Also i should have been more clear on what i meant by possible fraud and i did word it wrong,I meant if they doubt the person is who they say they are first before you doubt the person and go call the cops would you not at least ask for more info maybe an I.D. or something.They could have asked for info because they did a bit of checking and some things do not match up so now they want more info before going balls deep into red alert mode.
That would be like any time someone tried to buy alcohol that may appear to be under 21 instead of asking for I.D. you just call the cops every time someone looks under age trying to buy said alcohol,when a simple check of the I.D. should be enough then call the cops if they do not check out.
Seeing how none of us know what they did on there end or how this was triggered to start with,we have no clue what they do or do not know,so how can we sit back and tell them what they may or may not need maybe they want I.D. because some info does not match up.
If every banks and so on reported every time a piece of info failed to check out and may be a fraud attempt instead asking for I.D. or other documents for more proof the man hours wasted for police who could be doing other things.If they used Paypal maybe the I.P was the issue,maybe it was the source of payment fuck if i know those are just guess,all i know is something through a red flag.
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First of all, I'm non native speaking so chill please. No need to be aggressive here.
Secondly, "I will send you your games once you've sent me your ID" is a blackmail (unless my bilingual dictionary is wrong)
Thirdly, it's no way ethical that a seller adds requirements to a buyer after he payed his product. Terms must be cleared before the operation (unless I misunderstood the whole story, he first payed then he was asked to give the ID)
And lastly, alcohol sellers are autorized (/forced) by the law to ask the ID to young people, companies are not (they are not reponsable for customer's fraud as well). I think that things in America work very differently from here
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so when you pay for a hotel reservation online, or at least the 1st night, depending on your type of reservation, you are not obliged to give your id, just your name and/or email/phone number, but when you arrive for check-in if you do not want to show your id no one will let use the room you paid for.
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You are mixing things that are regulated by law in different ways. Of course I have to give my ID to a hotel, as well as an alcohol seller.
But if I go to the market, pay for a banana and then the seller asks me an ID before giving me the banana I would totally refuse and probably report that to the police.
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i think you are mixing things up, with how online business works and the selling of fruit which by the way if in any country your absurd example the banana would be regulated because of it being a special commodity you would be asked for an id (absurd case) if you want try and read the discussion in this thread from the 1st page, if you do not i shall not repeat what was debated. good luck to you in the endeavours of economics and law.
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I was not trying to be aggressive no point on doing that on the internet or even in person for that matter at least not over this lol
Also it is not blackmail i explained why it is not...but i will do it again not to be a smart ass just so you know the difference ..
Blackmail
the action, treated as a criminal offense, of demanding money from a person in return for not revealing compromising or injurious information about that person.
Extortion (also called shakedown, outwrestling, and exaction) is a criminal offense of obtaining money, property, or services from a person, entity, individual or institution, through coercion.
I doubt they said in an e-mail give me your I.D. or no key.i am thinking the OP is leaving stuff out and important stuff so people take there side.I mean if they took his money what do they gain from saying no I.D. no key lol they already took his money according to him so why would they need his I.D. for a key?I mean really think about it,what will they gain from just his I.D.?
Alost any place like Steam,GMG,Humble and so on that sold keys it was always automated and always got the key as soon as payment cleared,the one time i was flagged i did not get my keys until the issue was resolved,so yeah i have my doubts they are holding his key just on the basis of giving him his key as no place i ever bought anything from has sent anything without payment being cleared first.
I found this a bit odd so i decided to dig a little deeper and see if anyone else ever got a e-mail like this and guess what i found...
https://www.reddit.com/r/ffxiv/comments/38vlky/question_proof_of_id_for_purchase/
So I am getting a e-mail from storesupport@us.square-enix.com asking for Proof of ID.
Dear *****, Thank you very much for confirming your order with us. To fully verify your order we would ask for a proof of ID on your part. Would you kindly provide us with a scan or picture of your driver's license or proof of ID to fully validate your order? Please note such measures are taken to protect all transactions and customers on our store. Best, The Square Enix Online Store Team
wtf? why the fuck would you need my drivers license..just take my damn money..does anyone else have to send in proof of ID? or is this a scam
Now that tells me that is most likely the e-mail they got,and i find it hard to think that any legit place of Business would ever send a product before they cleared payment fully hence why no key.
Yeah i am sure Square is going to send out e-mails demanding a I.D. as a scam or what not to get his key when there e-mail would leave paper trail to boot,again what would they do with his I.D. in the first place?If they got his money the need for I.D. just for his key is pointless,what are they going to do get his I.D. then ask for his SS # to get his I.D. back?
Anyhow in short,after finding that and coming to my own conclusion i think O.P. went over board with this and also tried to twist things around so people would take his side.
I tried to keep this short so i edited it a bit to cut down on it.
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It is not...
Blackmail
the action, treated as a criminal offense, of demanding money from a person in return for not revealing compromising or injurious information about that person.
Quit using either blackmail or extortion neither is going on...it best to learn what words mean before you try and use them in an argument or defense.
Also here is the other one in case you where not clear on it..
Extortion (also called shakedown, outwrestling, and exaction) is a criminal offense of obtaining money, property, or services from a person, entity, individual or institution, through coercion.
If they already took your money and cleared payment why would they need your I.D. and why would your I.D. be the key to getting your key?no pun intended.What are they going to do with your I.D. and need it so bad they would hold a game key hostage for it.I would think they could come up with a better reason to do that,like before they fully clear your payment.
You sure your payment was not on hold until fully processed?I have had Paypal show funds being taken but had not cleared from place of purchase until the next day then they shipped the product.Again if they have your money why not just keep it and not give your key,why use your I.D. for it,it such a weird and dumb way to try do it even if they where out to scam ya,given they have your money i see in no way how them demanding your I.D. some how going to twist there arm to hand over the key if there goal was to scam you.
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It happened to me too. I was buying a game and have paid with paypal. After some time i received an email asking for a scan of my documents. I asked for my steam key and said i'm not going to send it to them. They refused. After that i just opened a dispute in paypal and got my money back. Fucking idiots refusing to accept the money. I suggest you do the same, not ask for a refund but open a dispute.
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I will do the same, but ask for a refund. They'll get one of the worse negative PR out of me they can expect, and they don't even know it. Too bad
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If I'd sure them I would win, but because I'm help with my cabinet.
And I'm not worried about grey market which I would never give my ID document, I'm worried about a company that has no legal authority asking this.
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He doesn't have to sue them, we have an EU agency (ECC) for this kind of troubles.
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It is some other agency then. Sadly, there are hundreds of them. Still, their legal advice should at least point to that EU board which handles it, but I do know that you don't have to sue a company by yourself over a consumer law-related dispute, there is some agency that does this for you. We have a really large bureaucracy here though and for an average person, it is next to impossible to follow. (I mean, I took an Eu course once, but it was staggering just how many international agencies we have under the EU flag…)
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I've never needed to provide ID for an online purchase, and it seems shady as hell. There's no reason they should need that.
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There is if they suspect this said person might be trying to commit fraud or something else throws up a red flag,if merely asking you to prove who you say are to business with them is shady well then as i said before...
By the way my name is Abe Lincoln and here is my stolen CC,enjoy
I do not get it is shady for a company to try protect themselves from fraud and such lol...
Wait..maybe they are collecting this info so they can spy on you.....wait give me a second i have to adjust my tin hat i am losing reception
Also Square was not forcing them to handy anything over,if they where then i would say shady.
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A government angency, sure. To mail in official ID for a $7 online purchase? Just plain bizarre.
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exact, AND illegal for good reasons in my country.
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Again like i said...
So it is as you call it "Bizarre" for a company like Square to ask for further proof of who someone says they are because they might suspect fraud is in fact "Bizarre"
I do not get that logic,as in both cases they use said info to prove who you say you are.This is not some random website that just popped up or some new business or company.
This is also the internet,how else are they suppose to ask for proof?Are they suppose to fly out to the person to look at them?
If some random person showed up to claim he was your long lost father,would you just welcome them with open arms and take what they say for who they are.Yet Square who only knows you by who you say you are wants further proof and well that just crazy talk.
And people wonder how stolen keys and such end up on the market,when merely asking for further proof of who you are is a sin.
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So if you bought something from Amazon, you wouldn't mind mailing them ID after paying to complete the order?
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No why would i? This is Amazon not some run of the mill corner shop.So no i would not have an issue sending them a copy of my ID.
What the hell are they going to do with that?They already have all the info on it lol.Well i suppose they will have my ugly mug but eh i doubt anyone would want to use that,surely better look dudes out there.
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That's great, but obviously some people have a problem with it and it's completely unnecessary. Have you heard of Amazon doing that? No? Do you think maybe in their history they've suspected fraud? So they must have another way of going about it.
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Are you for real??
So if you bought something from Amazon, you wouldn't mind mailing them ID after paying to complete the order?
In short i answer no....
Then you come back with this..
That's great, but obviously some people have a problem with it and it's completely unnecessary. Have you heard of Amazon doing that? No? Do you think maybe in their history they've suspected fraud? So they must have another way of going about it.
Did you not say..if you bought....meaning me
Then to still try and win this debate you come back with...
That's great, but obviously some people have a problem with it
How did it turn from would i have a problem with it,to others may not like it? when you just asked if i did?
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I have no idea what you're going on about. I asked you if you wouldn't mind doing it, but your answer doesn't apply to the entire universe. I'm happy you would be glad to do it... congratulations. The entire controversy of giving out personal information doesn't live and die on the opinion of EViLiSLuRKiNG from Steamgifts.com in the thread "Square-Enix is (illegally) asking for my private identity document by email...? WTF".
You completely dodged my questions to make it look like yours is the only opinion that matters.
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You completely dodged my questions to make it look like yours is the only opinion that matters.
Really when you ask question like this clearly knowing i do not think it is wrong to ask for an I.D....
So if you bought something from Amazon, you wouldn't mind mailing them ID after paying to complete the order?
I mean if i said before i do not think it is wrong,why would i agree with this?And if i do not i guess it means only my opinion matters.
Then call me out on dodging questions and saying only my opinions matters? lol
I never said my opinion is the only one,but you can not based that me not agreeing on the subject at hand.
If i do not think it is wrong,why would i ever agree with anyone that does?
Either way there is more to this story and i still think they left a lot out to have people take there sides,as i mean come on you seriously think they are with holding his key for his I.D.?
After all according to him they took payment,which means if they took it and it cleared why would they need his I.D.and for that matter what good will them having his I.D. after the payment has cleared it makes no sense.
To me it seems like before they will process payment they need an I.D. so yeah i think someone is not telling the whole story.
https://www.reddit.com/r/ffxiv/comments/38vlky/question_proof_of_id_for_purchase/
So I am getting a e-mail from storesupport@us.square-enix.com asking for Proof of ID.
Dear *****, Thank you very much for confirming your order with us. To fully verify your order we would ask for a proof of ID on your part. Would you kindly provide us with a scan or picture of your driver's license or proof of ID to fully validate your order? Please note such measures are taken to protect all transactions and customers on our store. Best, The Square Enix Online Store Team
This is from another person who was asked for an I.D. and i suspect that is the same e-mail. they got which tells me they want the I.D. to validate the order so if they have not validated it then of course he will not get his key,Which brings me to another red flag is why they would take his money and not give the key,then demand an I.D. before they give up said key,why would they care after payment has cleared,am i the only one that finds this strange?
Maybe my motives for not thinking it is wrong goes deeper then just right or wrong,maybe it is because i think they have a valid reason for wanting it?I would think to validate an order should be a good reason?
Also if they already have payment where is the key?As all the sites i ever bought keys from it was automated and i got it as soon as payment cleared i have never done business with any legit place that ever let you have the product before payment has cleared.So why did he not get the key?
I am sorry if i do not find much an issue with asking for I.D. and you treat it as one of the top ten sins.I was suspect of this from the go,as nothing ever quiet added up and when i dug a little more into i found that reddit post.
Again i can not be the only one that thinks some of this just does not sit right,regardless of if asking for an I.D. is right or wrong.
I think it is right because so far they thread starter has been up in arms about why it is wrong but shows little proof of it other then there word.Then when people either question it or does not think it is wrong they get hostile and says things like this ...
Can't wait for the day you'll get identity theft.
Hopes my identity gets stolen because i will not take there side...but wants people to take them serious?And he does not want to give up his I.D. for fear of that,but hopes someones takes mine?
It is one thing to say i hope it never happens to you but i would laugh it does,but to hope it happens to me on purpose but will not give up his I.D. in fear of it lol
Look i do not care if he blacklist me or if people agree with me,i am calling him out along with other people and he gets hostile and defensive and yes i think he is not telling the whole truth.
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Nice attitude...
So let me get this stright,by giving someone your I.D that they are clearly asking for to prevent what you say i hope happens to me by sharing such I.D.
I mean that is what i am gathering from your comment as this is what the whole subject is about needing I.D. or not and if it is right or wrong.So i assume you mean they can do steal your identity with just your I.D. which is a farce,i mean unless they just want to pretend to be you,but it will take less effort getting your SS #
If you think that all it takes to have your identity stolen then you have a lot to learn..
What is on your drivers license is so easy to get without needing said I.D. ...as that is hardly ever needed to actually commit identity theft unless like i said your goal is to actually parade as the person in said stolen I.D. If not then all you need is SS # to get the job done which is the goal of most identity thieves.
That one thing can make it far easier then a I.D. ever will,the fact that you can walk into Wal-Mart with that # and they can use that to open a line of credit without even as much as an I.D. tells me my I.D. plays a very very limited role in comitting identity theft.
In fact some years ago a man got a hold someone SS# and card and used it to get a I.D. of said person,then used said I.D. to get locked changed on said person house they owned while they where away on vacation,Then bought a vehicle and bought,then when they got home had the person arrested for trespassing and said he stole his identity.
It took some time but they got it figured out,point being it all started with his SS# and the poor guy was the victim and still got arrested even know he was the one who was the victim.Like the police said though,they guy was living in the house,he had his I.D. and social card and key to the house.The victim just had a I.D. who would you take as being truthful?
Point being is all it took was that man losing his SS card and had his life changed,and was arrested to boot,So again I..D means little in identity theft
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i came here to write everything that you wrote, you are right and either OP is an Idiot or a Child, maybe one day he may have a company and get scammed a lot and will start asking for ID, like you say a company like Amazon asking for your ID to complete payment isnt something weird, the shop arround my block ask me my id when i buy alcohol and i dont complain, why would i complain about amazon? or in this case Square Enix?
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Your the same kind of fucking jackass that would be throwing fits that someone used your banking information and the company DIDNT confirm it was you by requesting further proof of identification. I was coming to the thread to offer you a reasonable explanation of why this would happen and why them REQUESTING it isnt illegal. But after seeing many others have already done so, and you just shove your fingers in your ears and refuse to listen to reason, fuck you. black list me, and fuck you again.
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Ah fuck it, I'll further explain anyways, when you purchase from them(or any online retailer), you agree to their terms and conditions, one of those terms and conditions almost always is, they, you, and the purchase are subject to the laws and regulations of where they are based out of. Not where you live, where they 'live'. And any and all legal remediation is subject to that same jurisdiction. Meaning, you cant sue them in france, you gotta fly your ass to their corporate headquarters and sue them there. Dont like those terms and conditions? Dont buy from them. The only reason they'd request this information is to protect you from fraud, eg, they think someone else is using the payment method used, and not you.
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If I purchase something from an online retailer in china, and it shows up and its not a real razor mouse but some cheap 2$ knockoff with a razor sticker, yes, they committed fraud, but can I sue them in the USA? Nope, gotta fly to china and sue them there.
That isnt to say the french government couldnt sue them or summarily block them from doing business, but do you think they care? I dont.
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I'm not arguing about them verifying, I'm arguing about the methods of verifying. If they want to verify the transaction, they can ping Paypal, the bank, phone number, email....but your personal ID documents now that's whole lot other implication.
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None of what you just said, confirms you are the rightful owner of the paypal, or email, and the phone # could be anyones number realistically. The only way to prove that John Notabene paypal is being used by John Notabene is for you to provide a government issued id.
Because I can hack your email from here, change password, request new paypal password, etc, and lock you out of all your accounts and start spending. But I cant hack your id, I could steal it if I knew you personally, but I cant fake one on demand for verification.
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How would that prove anything? Okay I'm not going to argue with the kind of hysterical dumb fuck with not a single clue about what you are defending, you are the kind of people that would collaborate with nazi (yes, take that godwin, it's litteral and 99% certain, you are that kind).
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I'll just paste in my edit since I dont think you saw it.
Because I can hack your email from here, change password, request new paypal password, etc, and lock you out of all your accounts and start spending. But I cant hack your id, I could steal it if I knew you personally, but I cant fake one on demand for verification.
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Wow dude easy. I get it you don't like people disagreeing with you but this is getting more and more rude.
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Its impotent rage, because somewhere in the back of his mind a small voice is telling him we are all right and he is not, and its killing him.
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You are not right though. As pent up he is, he is right: the US may be okay to let any company peddle with personal info, but in Europe it is forbidden by law for a company to just ask for a copy of your ID for any reason apart from you starting to work there.
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The second he agreed to their terms and conditions, he agreed to be subject to US or Canadian (not sure where square is based out of) law and not french law. This is the cost of doing business online, you almost always 99% of the time or more, are required to agree to their terms before completing the sale, and one of those conditions is always applicable jurisdiction of law. No one company could possibly follow every country/state/provinces law, its fucking impossible, so they bind you to agreeing to the laws where they operate.
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Square is based in Luxembourg, and in Europe they only have the tax laws there, all other activities are governed by the laws of the country where the buyer is from. I mean you can fling US laws here until the cows come home, this still won't make this particular matter fall under any kind of US jurisdiction.
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The government could penalize them if they cared too, or completely block them from doing business in their country. Germany actually has a history of doing this, but most countries dont or wont, because fucking with worldwide trade is risky business.
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Taken from the square enix store terms and conditions
Except to the extent that arbitration is required in Section 12(B), and except as to the enforcement of any arbitration decision or award, any action or proceeding relating to any Dispute or Excluded Dispute may only be instituted in state or federal court in Los Angeles County, California. Accordingly, you and SEA consent to the exclusive personal jurisdiction and venue of such courts for such matters.
MEANING, he agrees that the ruling law is based on the laws in LA County, California, USA.... NOT FRANCE
That defined jurisdiction is further referred to an additional 14 times in their terms and conditions.
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Pst… he is not shopping there, he is shopping at the European store, which is so different from the NA one that it is its own company with separate products and separate discounts.
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Id be willing to bet the t&c for the european store and a carbon copy for the na store right down to presiding jurisdiction.
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It's not even remotely similar. http://eu.square-enix.com/en/documents/tnc
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From the eu store t&c (wasnt a carbon copy but did cover it anyways)
a statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located (or, if the address is located outside the U.S.A., to the jurisdiction of the United States District Court for the Central District of California)
Again, consenting to california usa jurisditction.
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Where? "california" is not even on the Terms & conditions page. It couldn't even be since Square Europe is not a Californian company, it is registered in Luxembourg sorry, no, they just use the old Eidos HQ, so they are registered in England.
Governing law and jurisdiction. Except to the extent otherwise required by applicable law (for example, to give effect to your rights as a consumer under the law of the country in which you are resident), these Terms, each Supply Contract and any related dispute or claim (contractual or non-contractual) shall be governed by, and interpreted in accordance with, English law and subject to the non-exclusive jurisdiction of the English courts. We reserve the right to bring any action(s) in any other court(s) of competent jurisdiction.
So please, keep insisting that American laws are in effect in Europe. Please.
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Wow, Im not sure how that happened, I just changed the na to eu in the link i was looking at, and got something completely different than the link you gave. But, it does prove the point in a manner of speaking, and its subject to english law, not french, so if english law says they can request further proof of id, they can.
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It's illegal in the UK to for any kind of store to ask for a photocopy/scan of an ID. Moreso, I think a copy of an ID/passport/driver's licence actually cannot even be recognised as an official way of identification in any manner there, so even if you supplied them these copies, the whole process would be legally invalidated.
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I mean you can fling US laws here until the cows come home, this still won't make this particular matter fall under any kind of US jurisdiction.
Oh, man, I don't get to link this image often enough.
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That doesn't make him right in calling everyone "dumb fucks who would collaborate with nazis"...
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No, it isn't. OP has gone waaaaaaaaaay over the top a few dozen posts ago…
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Not everyone, just you and few other dumb fucks. Can't take the bite? Don't plunge in the crocodile pool. I mean it's okay if you insult me as long as you have arguments and are willing to debate. You're not a SJW who prefer to censor himself out of his inability to respond?
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Stop insulting people and making yourself look stupid, it's really annoying.
The moment you start flinging insults around is when people stop listening to your arguments.
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I get your side but let's not get agressive agaisnt each other. It will only cause more rudeness as i can see. I don't like this kind of arguments especially in this helpful community.
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You are not right. It's the implication of your stupidity (I'm not using this term as an insult but merely to underlign how grave your beliefs are) that infuriating and dangerous.
However, I'm glad we are able to debate about it.
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And actually I'm a libertarian, Im not arguing whether its morally right or wrong, just legally, they can ask you, regardless of french law, because of their terms and conditions you put a little check in when confirming the order. You agreed to be subject to the laws of their jurisdiction, not yours.
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You're not a libertarian, you're a neo-libertarian which is the same thing as neo-liberalism. You don't have the references and culture to understand the implications of what companies are doing, let alone understand our political and economical system and History which is often the case with neo-libertarian who will soon plunge us back into (literally, by definition) a new shiny automated dark age.
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You know what, right or wrong, I came into this discussion heated from real life issues, and copped an attitude based on that and my perceived attitude of your replies. I sincerely apologize for my tone and attitude, that being said, you have me pegged wrong as to my ideology and my education/culture, and thats ok, I realize its my own fault based on my comments. I hope you hold no ill will, as I do not towards you,
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I never hold ill will, I'm all about principles, and I don't censor or evade debate I'm not stupid or afraid of it. In fact, I don't care that you got vulgar, I have no problem with if this is how you felt depending on your opinion, I prefer people with balls, argumentations and the intelligence necessary to hold the discussion no matter how heated it gets rather than delusional neo-skeptics or SJW.
This being said we don't agree on profoundly important principles, but I respect you for being able to debate them. No offense taken thanks for your arguments.
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How else are they suppose to verify you?They can ping all that shit they want still does not prove you are who you say you are.Anyone could have that info.
That like me calling up a bank and giving them a SS# and Driver License # and so on,then being offended when they want me to send them copies of it and so on and say what more do you need you have all you need right there,run the #'s
If the person has your name and cc# it not hard to have other info about you,this is why they ask for more proof.
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Then how is you providing a fake driver licence which is as easy as abc to do, proving your identity?
You CANNOT fake a bank transaction. If they want to verify it, and ask the bank which is the sole the depositary of the money they are being transfered, then they can easily verify your identity and more importantly your id card.
I wish we would not live in a democracy but an evocracy, in which body of individuals would live by their own law applied to them, not the other. In other terms you would have to present your ID, maybe your blood type and fingerprint since you obviously would accept it in any store or transportation, while smart people would simply get into the store and buy freely.
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i think the most important thing is who really cares. Square Enix can have a photograph of my drivers license if they like.... not fussed
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I agree but it still fun to see some of the logic used to why it is wrong and so on lol good for laughs.
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Yes but that's the thing in a democracy: smart people who know the law and it's implication thus would never send their ID document to a private company don't have to pay for stupid people who would believe or do anything that is asked of them.
Although in the case of a US drivers licence which doesn't bear that much information and is obtained so easily, it is not the same as providing any of your official citizen documents.
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I work in kinda payment industry and this case is similar to what I met.
It seems like simple phishing - somehow fraudsters might get your payment info and now faking E-mail and trying to acquire your ID to get use of your PP account or a credit card.
Even if I'm currently wrong no bundle is worth your payment security and ID privacy.
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It's possible that it's a phishing attempt. Check the email address it came from, get in touch with Square-Enix Support to verify it if you have to. If it's not on of their emails, then it's a phisher.
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When my battle.net account was hacked (and once I forgot the password and couldn't restore it because of the blizz security loop) I had to send them a picture of my ID card. Just saying that it's not such a thing that hasn't happened before.
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This is different - you claimed your money-worth account without a password verification and he is just made a purchase in an online store, using legitimate account and password.
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There is a subtle (though injustifiable) difference between a subscription for a service to which your account is tied and buying something as a buyer/customer.
Even then, it is a grey area: they can't refuse for you to retrieve your account and you're free to provide other materials to provide your identity, or you can sue them and you will win.
Of course it is a matter of not endangering or abusing of your personal data to keep your account and their transaction safe from frauder, but when they use the same methods as frauders (which wouldn't exist in the first place if there weren't such private company practice) and specifically asking for ID document, they're in the illegality.
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I mean , it should be pretty illegal tbh...
Trusting online service with data like that sounds like a bad idea to me .
I am really not sure how does this stands in other countries , but as far as i know , where i live ...there are couple of layers of security and clearances needed for any institution to request data like that .
So im not sure if an online platform , regardless of what is it , have the right to ask for such data .
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I would not go as far as it being illegal,as nobody is being forced to give up such info.
And if a company wants to take steps to protect against fraud and such,why should that be illegal,the harder you make it for them to verify the identity the easier it will be for people to use your info to purchase such goods.
I know in the U.S. at any time you can ask people to prove who they say they are,like requesting there I.D. and so on.Though most stores do not bother so that is why it so easy to use stolen cards and such because of that reason.
Places like Walmart are to afraid to take steps to protect themselves because of people like you who think it is wrong for anyone to ask to prove you are by proving further proof.As it stands right now i could go to Wal-Mart with a fake ID and stolen SS# and open up a charge account just using the SS# and most of the time they never even bother to ask for I.D.
Why bother with that though when it is much easier to do so online and 10 times easier if they made it illegal to ask for any documents or what not to prove you are.
I would be glad they did that,i would think that would make me feel safer shopping with them knowing it would be harder to use my stolen info.
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Yes, and there are reason why it is illegal. You're status as a customer or buyer should not be confuse with your status as private individual and citizen.
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Found the law you're talking about, they are allowed to ask for it, you are allowed to refuse, and if you give it to them, there are extremely strict rules regarding what they can do with it, it's not much more strict than what we have in the US.
The law if others are curious: Law 78-17 on Information Technologies, Data Files and Civil Liberties
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Huzzah, someone else who can google.
+1
+2
+3
+to infiinity and beyond.
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Read again the law, they have the right to verify transaction information, and to assert identity as a customer, not your official citizenry documents
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Confirming what DarkAlkaiser said.
I'm also in France, even if it rarely happens, they can ask for your ID as long as it's mentioned in the store TOS (and it is for Square Enix https://www.square-enix-boutique.com/docs/cgv). They just can't ask more than your ID (a black&white copy of the front side is enough and can't be used fraudulently after) and/or proof of where you live (usually for delivery).
You have the right to refuse, and they have the right to cancel your order if you do.
Easier to read version: https://www.cnil.fr/sites/default/files/typo/document/Achats-en-ligne_Fiches_Commerce.pdf
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It's funny that people like you would lie, because that's exactly the type of person like you are: hypocritically trying to make everyone who is not dumb drink the kool-aid.
But turns out: http://www.legifrance.gouv.fr/affichCode.do?idArticle=LEGIARTI000006417929&idSectionTA=LEGISCTA000006165309&cidTexte=LEGITEXT000006070719&dateTexte=20090620
http://www.cil.cnrs.fr/CIL/spip.php?article1489
http://www.senat.fr/lc/lc118/lc1180.html
https://www.service-public.fr/particuliers/vosdroits/F1036
NOBODY but the police has the right to ask for ID documents, and you can sue anyone doing so without legitimate police or institutional authority.
For pretty logical reason, when you have the minimum of legal and political culture, but some people are ready to accept and believe any bullshit that comes from private company. You know the kind of person...
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Except nothing you link here is related to online purchases.
"Les relations à distance peuvent rendre nécessaire l’envoi d’une copie d’un document d’identité, dès lors que la vérification de l’identité ne peut se faire par un autre moyen" (second link, with a pretty broad allowed use), and the other links are about IRL ID checks and other stuff like obtainning/sharing without your consent.
They're not asking for your identity itself, but to confirm the credit card is yours, you could hide 80% of the information on it except your name and it would still be considered valid for this kind of ID verification.
It's the same as providing ID when you're paying with a check, having the physical item (check or card if online) is enough to purchase anything, your card IRL requires a code so you can't fake that if it's stolen.
And once again you can decline. So stop saying illegal when it's not, and stop insulting people who are just trying to provide information or reassure you on this...
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A friend lawyer just confirmed to me it's illegal and explained to me the grey area and nuances. So now go make other people listen to your collaborator kool-aid BS who would defend any systemic abuses somewhere else.
In France, a country where we have the chance to have one of the best free education especially regarding to Politic and Civic history, it's unacceptable that someone wouldn't have the references and culture to understand why this is a big problem and should never be allowed, which fortunately it is not.
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I'm not saying it's ok for them to ask (I wouldn't provide my ID either), but it's still not illegal to ask for basically a proof of ownership. It would be illegal to store it/use it without consent though.
But sure, keep thinking you're right, I won't lose sleep over it.
Edit: btw check about contract laws
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Sorry, nothing in there clarifies it as illegal, it's extremely similar to the one I found, though the one I found was not in french, it's possible something is lost in translation, as I can't read french.
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Do you have an English version of this law OP? I'm having problem finding one.
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Not sure, I could find these set of law in english. I posted the french reference links above on which you can use Google translate: http://www.legifrance.gouv.fr/affichCode.do?idArticle=LEGIARTI000006417929&idSectionTA=LEGISCTA000006165309&cidTexte=LEGITEXT000006070719&dateTexte=20090620
http://www.cil.cnrs.fr/CIL/spip.php?article1489
http://www.senat.fr/lc/lc118/lc1180.html
https://www.service-public.fr/particuliers/vosdroits/F1036
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So far based on the 2 links you've posted, it is legal to request ID for verification.
In your first source, Article 226-1 states that there must be consent for capturing, recording or transmitting of privacy. In you're case, you would be giving consent if you did send Square Enix an ID.
Your second source also states that in line three, "There is no general text framing the case where an ID may be requested." Line 7 also states. "It will then be the responsibility of the applicant organization to delete the copy that was sent to him as soon as the identity verification is made, at the latest as soon as the request is processed. "
Your third source has nothing to do with ID request other than France citizens not forced to own one.
As for the last source, it literately says, "The identity check can only be exercised by an authorized person and according to precise rules."
In this case Square Enix is an authorized company and was metioned in their TOS.
That being said, I've never heard of Square requesting ID. Are you sure it's not a fake e-mail?
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Yeah okay, you didn't read and don't know how law works. The same texts you are citing is stating exactly the contrary to what you said.
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I'm reading from Google translated sources remember? Obviously Google won't translate your sources 100% right so I have to interpret most of it to get a somewhat sense what theses laws state.
Next time, point out where it's cited instead of claiming someone of not reading and not knowing how law works when you can't even remember the previous posts.
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Really? If you've never heard of the order, it's quite obviously a scam. Screw on your brain instead of automatically blaming a large company. You really think they'd be doing something illegal like that? Think straight.
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Unfortunately yes, it really is Square-Enix store asking for this. Right now I asked their support to provide the name of the private organism that wasn't handling their transaction and asking for such document, and they refused to provide it which is ABSOLUTELY illegal, now that's for sure.
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After reading the comments.. wow.. lol
your two countries clash. this happens a lot. all I could suggest you do, is possibly contact a representative of your country and seek some kind of assistance. some people like to live anonymously. so long as you aren't hurting anyone, who cares. you're obeying your countries law.
as far as a suit, possibly yes. since companies have different parts of it split up in multiple countries(ie: sony). i always assume "where applicable by law" meant if your county/town/city/country doesn't permit it, It's not permitted. end of story.
the only time you should ever have to show proof of who you are other than by an i.d. card is the government or police.
Edit: Can you link the bundle, please?
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I'm assuming he's talking about the Square Enix Easter Surprise Box 2016.
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We agree. I'm lucky to live in Europe (although not the only region with such common sense laws)...for now.
The bundle is the Easter S-E bundle, it's a ridiculous 6€ bundle they shouldn't even have such system of ID checking for, even then the only legal and logic way they should check is directly with my bank I have good relations with.
The fact that they ask for personal ID information is a big problem.
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Depending on how much time and resources you have don't buy the bundle / sue them.
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It's not Square-Enix I would end-up suing but their "illegal" organism managing their transaction, which...they refused to provide the name and coordinate off. Now THAT is absolutely illegal for sure, I'm waiting for an answer
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I'm from Austria and I've never had that situation so I'm not saying that kind of behaviour is not shady but unless you're wiling to go through court I would just not buy the bundle. I'm sure they'll rather refund your money than going through court if you refuse to provide the information they ask for.
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Okay this is the f'd up thing I've seen in my life: After registering for an account, even linking my Steam account I never had problem with, and ordering this bundle, Square-Enix asked me to enter my number to get confirmation code. Okay...
Then, by an email they asked me...to provide personal and private identity document by mail (which is illegal in my country) to validate the order which I've never seen in my life.
Did that happen to anybody else? WTF?
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