Well Im sure you all know of the pack but the thing is when I redeemed my Supreme Commander 2 code, I got the original Supreme Commander and not the second one. I found it odd, and should I contact costumer service?

Update: People who had SC1 can now redeem their SC2 code

12 years ago*

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Yes you should

12 years ago
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Definitely. The first one wasn't even Square's.

12 years ago
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But that (and its expansion) is a better game than Supcomm 2. OP got lucky.

12 years ago
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the first one is supposedly much much better...

12 years ago
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The only real complaints i see about the second one are that it's too different from the original.

12 years ago
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It's dumbed down for consoles. Which is why everyone hates it.
Not to mention they 'forgot' to finish one of the races and serious balance issues.

12 years ago
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Yep. Just about everything was a downgrade.

12 years ago
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Sounds like someone might of got 2 games once they call support!

12 years ago
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this might be true. Amazon is usually nice, at least in this department. They messed up somehow around Christmas giving Dead Space 2 keys, so they reissued all of them just in case the first ones didn't work. Mine did, so I got another one to give to a currently former friend.

12 years ago
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youarenotalone

12 years ago
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"UPDATE 10/15 8:16PM PST: Apparently the keys for Supreme Commander 2 we got from Square are actually activating Supreme Commander 1. I am now going to pull the buy box and email Square. I'll update again when I have more information. This panda is sad.

Cheers,
Tony"

12 years ago
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Why do they have a bunch of keys for a THQ game anyway? O_o

12 years ago
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+1

EDIT : Same dev

12 years ago
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Same dev, but different publisher. And publishers are the ones that provide the keys. So its very, very odd.

12 years ago
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Or maybe Amazon fail. Load the wrong key

12 years ago
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Nope, the keys were definitively given to them by Square Enix.

12 years ago
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LOL. Big mess. Looks like who already activated Supreme Commander 1 gonna have 2 games xD

12 years ago
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So this is in the new batch of keys, not the original batch? Cause I got from the first batch and am saving SC2 for trade or giveaway.

12 years ago
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Its only in the new batch of keys afaik.

12 years ago
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Where's that quote from ?

12 years ago
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Same problem here...

12 years ago
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same thing... and i already have SC1...

12 years ago
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Same issue here...

12 years ago
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Just noticed that, what happens with those who activated Supreme Commander 1? My guess would be the key being deactivated

12 years ago
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More like a free game I think.

12 years ago
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Well, definitely gonna be happy about an extra game if that's the case

12 years ago
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I don't really think that Amazon has the power to remove games from your Steam inventory. It specially if it was activated using a key.

12 years ago
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I wish I had that problem, haha. I got 2, as I should. But I'm kind of disappointed I won't be getting both.

12 years ago
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I bought SupCom: Forged Alliance for ~$3 from Amazon earlier this year. When I activated it it was SupCom + SupCom FA! They should have it for that price again at some point

12 years ago
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That's strange... I have no interest in Supreme Commander, should I try the key for you guys?

12 years ago
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I ended up getting Supreme Commander 2... which I don't need since I don't think I can even play it...

Oh well, maybe if I ever update my comp. I'll try it :|

12 years ago
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happened to me too. not sure if happy or upset about this.

12 years ago
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UPDATE: I called Amazon Support. They gave me another product key. It was also for Supreme Commander 1 (duplicate product.... i'm thinking giveaway? :D)

They told me that when Supreme Commander 2 as a standalone game came back in stock they'd give me a promo code to get it free.

12 years ago
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When did you purchase your bundle and redeem your key? I bought mine yesterday but havent redeemed it yet.

12 years ago
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11:22PM EST (about 45 minutes ago)

12 years ago
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Hmm I just revealed my key about 15 mins ago. Will go test it out tonight to see if I get SupCom 1 or 2.

12 years ago
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waaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

you guys are gonna be so lucky :<

12 years ago
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Seems to be the new batch of keys... I got SC2 fine when I bought the pack hours after it's released before the keys "ran out". I guess Square accidentally reloaded Amazon with SC1 keys rather than SC2, lol!

12 years ago
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If this was EA with the screw up, everyone would demand that they get their money back but keep their games.

12 years ago
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and then EA'd respond by taking the games back and keeping the money

12 years ago
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yep, that's what happened over the weekend and last year.

12 years ago
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EA let everyone keep the games this time.

12 years ago
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DAE hate EA?

12 years ago
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It's the gift that keeps on gifting

12 years ago
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I wish this had happened to me, I already have 2 but I still need #1 ;)

12 years ago
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Response from chat support:

"[...]I am sorry to hear about the trouble with your order. Unfortunately I will need to put you in touch with our Game and Software downloads team. They will be the ones to be able to look into this further than I can. They don't have chat support at this time but I can send them an email for you to look into this and get in contact with you."

I'm waiting...

12 years ago
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So anyone knows which batches of keys are affected? I bought it in the second batch (right after it became unavailable the first time) would that be a sc1 key then? (cannot test it as i bought supcom2 on steam already would loose the key if it were a valid sc2)

12 years ago
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I'm pretty sure its the recent one. That's where I got it.

12 years ago
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keys remain active if they end up being a game you already have

12 years ago
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^ This.

Just go ahead and try to activate it. Steam won't destroy keys if you already have the game.

12 years ago
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I am wary about this as someone told me that this is not possible if you bought the game in the steam store and then try to activate a key for it.

12 years ago
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I had 2x keys given in Be Mine bundle 3 from Groupees, for Avencast. I loaded the first one, then realised a week later they had given me a second key. I couldn't tell which was the one I had used. I tried inputting both into steam, to see if 'duplicate' key would come up.. but if you already have the game, it just says 'already installed, play the game?'. I gave away my second key last week and no issues.. so testing the keys does not invalidate, as long as you actually have it on your account.. otherwise then of course it will add it to your account instead of 'testing' it.

12 years ago
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does not apply to the case i was wanted about though :-/ (which is bought in steam store and then trying to verify with a key)

12 years ago
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Sounds like this is a deal too good to be true made even better with another free game.

Too good for school

12 years ago
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Aw man. Just redeemed my key. It was SupCom 2 lol.

12 years ago
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So you got what you paid for ? That's terrible ! :(

SCNR

12 years ago
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Yes but an extra bonus wouldve been handy!

12 years ago
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I already had SupCom 2, which I think is a terrible game, so I was hoping I'd have a SupCom 1 key, but oh well haha.

12 years ago
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I wonder if this is why Amazon just pulled the whole bundle instead of re-upping it, since keys for each individual game are now available again (finally). Sad that I didn't get to buy it :(

12 years ago
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They probably just ran out of keys.

12 years ago
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I called amazon again about this and they hooked me up with a BOXED copy of Supreme Commander 2 for free. They assured me that the CD-Key in the box would activate on Steam and be for the correct game.

12 years ago
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nice :D

too bad I got mine in the first batch :P

12 years ago
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If I knew it was Supreme Commander 1 I would have gotten it, :(

12 years ago
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Closed 12 years ago by Trainn.