Okay so here's the situation. I won a copy of Duke Nukem Forever exactly 21 hours ago from the time i am typing this. And i just found out that i won another copy of the game about 30 mins ago. I didnt have the game yet when i joined the second giveaway, which was hosted a few days ago. I've already requested the gifter of the second giveaway to reroll but im not sure how it works. Do i have to contact support for this issue or it will all be resolved once it is rerolled? Thanks for your help guys!

8 years ago

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just simple contact the person that made the giveaway and ask a re-roll :)

8 years ago
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Yeap, thats what i've done. Thanks!

8 years ago
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You did the right thing. Just tell the second one to reroll, and don't accept the win.

8 years ago
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Thanks!

8 years ago
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Only the giveaway creator can ask support for a re-roll. But he needs your permission to do so. So jeah, tell him to ask for a re-roll and wait.

Do not mark the gift as received and don't mess around with the key :>

8 years ago
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I was the second giveaway creator and I think I could have rerolled just fine without permission in this case. One of the valid reasons for rerolling seem to be that the winner already won the same game previously or has the game already in their library. I pretty much put a reroll request right away when I noticed the previous win and the game in their library, but I do think the winner leaving a comment where they support the reroll is always helpful.

8 years ago
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Yes in this case it would not be required. :)

I assumed, that the first one wasn't activated, yet which I could have figured out by reading properly before posting no regrets xD

8 years ago
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/answered

8 years ago
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Closed 8 years ago by iluvpizzas.