Well, that's interesting. I also do not see that category, but we've had new tickets created in the last 24 hours for it...
Edit: Please see your "Other" ticket.
EditEdit: Apparently, this is normal. The option should only be available when you have 0 slots (not counting pending).
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I'm in no need of giveaway slots, but the category is not on the list for me
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Yeah I see the same options as Almostn33t does, no category to increase slots
Do you think CG broke something? xD
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I would suggest, that the option should always be available. In my old case, that I've mentioned below, the request was in the following circumstances:
For 2 weeks I've been working on preparing an elaborate train event, and only a few days ago I've realized, that I can't launch it, because I have not earned the right to create enough GAs.
Event description you can find at https://www.steamgifts.com/go/comment/hup4Ei7 or https://www.steamgifts.com/go/comment/dtuewxc.
I currently can create up to 21 GAs, and I would need 35 or 44 GAs to get it running (26 GAs in CSPIJS main event + 5 GAs in SFTD potato train + 4 GAs for SSTT to advertise it to selected groups + 9 extra spots, if multiple game GAs count as more than 1 allowed GA).
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4 years ago I've made such request (I needed extra slots to start a large train) using "Other" category and it has been approved.
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Under normal circumstances, the correct category is preferred, as some staff can only complete the requests via that ticket type.
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You get +1 slot per 3 successful giveaways, and -1 for each failed/deleted. So for now avoid making weeks-long-giveaways, on the contrary, create some quickie-1-hour and you'll get your slots.
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wow a new person who makes and not just takes giveaways that is a good one - not to many of those
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I sent in a request for more slots through the "Other" category as well 6 days ago. Glad to see that I'm not the only one confused. (no response yet)
EDIT: Gaffi hooked me up with more slots :)
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Yeah, I had heard that you could ask for more slots so I requested some more under the "other" option for the support ticket as I really had no other category to put it under. Eventually, I was told the option ONLY shows up when you have run out of giveaway slots due to giveaway deletions.
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I made a ticket before this but was told I needed to use the Increase Giveaway Limit category, but I can't find it under the Category list in the Support Tickets. Can anyone point me in the right direction?
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