I won the same game twice and didn't know I couldn't accept both, the game was Rush Delta Z.

7 years ago

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Try to contact one of the giveaway creators and ask them to reroll and of course give them unused key for that game.

7 years ago
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I will try that, thx

7 years ago
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Ruzh Delta Z is free game now 😁 and there's only one ga-creator for both ga's.
http://store.steampowered.com/app/370190/Ruzh_Delta_Z/

7 years ago
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That might complicate things just a little bit... ^^

7 years ago
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I got 37 blacklists probably because of that..

7 years ago
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Wow, so, basically I can't redeem myself? ;-;

7 years ago
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You're not really out of options. If you by any chance convince giveaway creator to delete the giveaway, then you'll have your situation fixed.

HOW you're going to do that, is up to you to decide. Providing giveaway creator with new copy of the game you won and asking politely for reroll is just one way of doing that.

7 years ago
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Haha, halloween Archi. :]

7 years ago
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i'm not sure i understand this ^^
U got 2 keys, one u activate for your account, extra-key is non-used?
If key is ok and someone could redeem it, u need give this key back to ga-creator.
But as talgaby said

The chance for you to convince him to reroll is next to zero

7 years ago*
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Great, and he has a private profile on steam too, so, just great..

7 years ago
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Hey, is Black Shell Media responsible for that game? Their logo is on the game page.

7 years ago
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yes, but something weird happened and

3 months ago
Removed publisher – Black Shell Media

7 years ago
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Really weird

7 years ago
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Both were large-scale giveaways from the same user who is seldom here. The chance for you to convince him to reroll is next to zero, because finding a suitable winner after all this time for a game that had at least one gigantic massive free key drop in the meantime would take him way too much effort, and getting one key deleted from the giveaway is something only the site owner could do by manually editing the database.

Just get used to never being able to enter any SGTools giveaway. There aren't that particularly many of them.

7 years ago
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Didn't know about all that, not even about SGTools, don't know what that is :P

7 years ago
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Then there's no point in worrying about it.

7 years ago
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I got 37 blacklists probably because of that...

7 years ago
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There's far more than you realize and most of the really good giveaways are usually locked behind an SGTools Giveaway Gate.

7 years ago
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Well,damn...

7 years ago
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getting one key deleted from the giveaway is something only the site owner could do

super-mods now too

7 years ago
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Well then, OP actually has a chance. I mean a chance larger than 0.001%.

7 years ago
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If I do make SGtools giveaways I don't use that rule exactly because of how difficult it is to resolve this particular situation and I know I'm not the only one who feels that way.

7 years ago
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If he didn´t reroll, simply aktivate one and mark as recived. the second one mark as not recived

7 years ago
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Kindof too late for that, I accepted both at the time, I didn't know what I was doing, damn...

7 years ago
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That's wrong. You don't mark something as "not received" when you did receive the key.

7 years ago
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Which is a bannable offense. Perma one.

7 years ago
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nope!
https://www.steamgifts.com/discussion/e9zDo/change-log

June 27, 2017
Feedback now locks after it's in the received state for 30 days. After that point, users will need to submit a ticket to modify their feedback.

7 years ago
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Can't you submit a ticket for this fairly unique problem you have (long time ago, game has changed price, etc.)?

Are there any consequences to not doing anything about it?

Looks like you deserve a break to me. Assuming it's all true.

7 years ago
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Will try that out, thx for the suggestion.

7 years ago
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The important question here is -- did you use both keys?

If you did use both -- well, you're kinda screwed.

If you didn't use both and can remember which you didn't use, perhaps you can submit a ticket to support so they may advise you how to proceed with things.

7 years ago
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I'm pretty sure I didn't, because I didn't give it away to anyone and it's not possible to redeem the same game twice, or is it?

7 years ago
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Yep, then like Fang suggested above, send in a ticket to support and see what they advise. Good luck. :)

7 years ago
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Thx dude!

7 years ago
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there's a way to delete one of your entries in those mass giveaways, but if i remember correctly only the admin can do it (not even sure if this is allowed now).
so you would need to convince the giveaway creator, support, and wait till cg does it.

7 years ago
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Yeah, not sure that's going to be possible because the creator has a private steam profile + last time he was online on steam gifts was 2 months ago, so...

7 years ago
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But thx for the suggestion

7 years ago
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You can and should contact support, even though it might take awhile to get resolved
I wish this was somewhere on the guidelines.
I come across this problem often, and i always consider if i should reroll or not.
People end up looking guilty, not because they want to, it's a harder issue than lets say "Unactivated wins"

For SG suspension is your penalty, though its not just that,Not when everyone can keep track of your unactivated and multiple wins.

7 years ago
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Well, I can tell it sucks, I'm waiting for SG support to see my ticket and hoping to get help with it :/

7 years ago
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Waiting on support to see my ticket and help me with this, thx for all suggestions! Have a nice day!

7 years ago
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