Exactly one month ago i made this giveaway since i already owned the game: http://www.steamgifts.com/giveaway/je8sB/broken-sword-directors-cut
I sent the gift and it was marked as received, but today i received a notification by the winner that the gift was already used (that's a long time gap there), but there is another message from one month ago that didn't show up in my notifications that says the exact same thing.
What gives?

Also i didn't know where to post this, so if it's the wrong area can a mod move it?

9 years ago

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Contact the member on Steam and see if it can be resolved. Maybe you gave the wrong key. Maybe it can be an easy fix.

9 years ago
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Pretty sure the gift link is correct i double checked, still gonna send him a friend invite to try and talk with him.

9 years ago
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9 years ago*
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I only checked the Broken Sword game and seen it as not in their library. I did not go the extra mile to check other wins. Sometimes going the extra mile brings to light a suspicious activity of a member.

9 years ago
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9 years ago
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I would take your findings and open a report on the member(s). Take your findings to the support and edit out the call-outs from your post above. Even though they are may be in fact legitimate, it is not up for any of us to decide or make assumptions. Good detective work though, I cannot be bothered to do that much. So I am glad some can.

9 years ago
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9 years ago
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you should be on SG support :)
just saying

9 years ago
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9 years ago
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Please do not call out members. It is against the rules of the site, the way you are doing it.

9 years ago
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thx for reminding, I rather send it to support.

9 years ago
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9 years ago
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different thing :)

9 years ago
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9 years ago
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ok

9 years ago
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Yes, this is the best thing to help the situation, is have the OP make the report. Thank you for being an upstanding member and doing the best you can. This is what I should have said, is to contact the OP with your findings.

9 years ago
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If I were you I'd contact support and tell them what happened. He took a month to mark it as not received. That's his fault even if the key isn't working.

9 years ago
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Okay i sent a ticket to support guys, thanks for the help very much appreciated!

9 years ago
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Thank you, everyone. This topic can be closed, now.

9 years ago
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Closed, thanks but there's still a problem my gift is still marked as not received it seems.

9 years ago
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Closed 9 years ago by Crazy1Diamond.