So what will happen if he didn't claim he received the gift ?? I want the value of the gift to be added to my account so i can participate in contributors, he's active its not that he's away or something but the kid didn't claim the receive ... MY god,, should've requested a new winner

UPDATE::: Solved

11 years ago*

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Contact support after 7 days and provide proof that you've sent him the gift, they'll set it to received for you.

11 years ago
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Thanks!! Will do

11 years ago
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Way quicker to contact the user then wait for it to be manually adjusted.

11 years ago
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The winner has 7 days to activate the game and mark it as received.

if you searched the forum you would have found a lot of threads about this.

You should have added the winner personally on Steam.

11 years ago
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Did you checked if he has it in his steam library? or if he has made a giveaway with it?

11 years ago
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this is why i contact the winner first b4 i send them the gift, maybe add him on steam and msg him

11 years ago
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Closed 11 years ago by BaSsGaz.