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Help/advice wanted regarding giveaway

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tdc733

Hi guys

I recently won a giveaway on here and the gifter promptly sent the key through SG, however when I tried the key in Steam it said it was invalid. That was a week ago and since then I have been trying to make contact with the gifter, adding them twice on Steam (the first they declined, the second they have ignored/not seen). Their SG profile has a few other giveaways and they seem to be fine, so I do not doubt them, I'm just thinking they may have typed the key incorrectly or something.

So I was wondering if people could advise me what I should do in this situation please? Since a week has passed I can now mark it as "not received" however I don't know the repercussions of this (if it will result in a ban, damage their SG reputation, etc) and I don't want to do this over what is most likely an honest mistake.

Thanks

8 years ago

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4 Comments
Heeroo

The only thing to blemish their reputation is just that one "Not Received" on their profile. I suggest you first try that key again, making sure to remove any spaces in front or other things like that, and then you could try contacting support.

8 years ago
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tdc733

Ok thank you, I have contacted support. Appreciate the help!

8 years ago
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Lugum

Some don't like adding strangers, give them a reply in the giveaway or on their profile, else they just need to take the loss.

8 years ago
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tdc733

I forgot to mention I did leave a comment on the giveaway page (5 days ago) and unfortunately their Steam profile does not allow non-friends to leave a comment. Thanks anyway

8 years ago
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