Well no, not really, but my Steam is totally FUBAR. It's been 3 days now since I was last able to log in...

Whenever I try to start it, Steam just hangs at the "connecting" stage.

I've tried deleting everything other than Steam.exe, and the userdata/steamapps folders (the suggested solution), but it's the same crap every time. I've even got to the desperate stage of trying obscure system health checks such as virus/malware scans, defrags, chkdisk and memtest, in case Steam's misbehaviour is a symptom of something more sinister afoot with the OC, but other than sitting in my chair and gesticulating wildly at the screen, I'm all out of ideas now :(

If anyone can help get Gaben's Grey Beast working again, I will :heart: you for ever...

11 years ago*

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Go play outside!

11 years ago
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I tried that, but all the cool kids were indoors playing games on Steam.

Also, the sun caused my skin to make these weird hissing noises.

11 years ago
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:D

11 years ago
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A vampire! Runnnnnn

11 years ago
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no, a hermit gamer.

11 years ago
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Or just a person with super fair skin.

11 years ago
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I did the same thing but my body has grown roots in my chair!

11 years ago
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ah yes, a ginger!

11 years ago
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ask the support

11 years ago
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This usually results in several copy and paste answers which either have minimal bearing on the problem or, more frustratingly, ask me to repeat exercises I have clearly explained to them that I have already undertaken.

My previous experiences with Steam support have ranged from abysmal to suicide-inducing.

11 years ago
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^

I'm thinking for ya man, this shit sucks, sorry for your issue :/

11 years ago
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Thanks :)

11 years ago
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A few starter questions:
1) Have you tried properly uninstalling Steam?
2) Have you recently bombed your PC with ComboFix?
3) How long have you waited while Steam has "hung"?

11 years ago
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The answer to 3) is about two hours before I lost patience.

I'll certainly try the other two right now though. Thanks for your help :)

11 years ago
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If you try combofix and haven't used it before, please PLEASE only get it from http://www.bleepingcomputer.com (not linking to show it's the real url :P).

If you do an uninstall, the steam folder should still be there and some folders will remain. You can leave "steamapps" and "userdata" but back up and then delete everything else, then reinstall. The keeps and backups are to preserve saves that don't cloud. If you don't care, just bomb everything in the steam folder after the uninstall and then reinstall completely fresh.

11 years ago
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Thanks! No worries.

I know the drill :)

11 years ago
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Good. Sorry, I'm a repair tech by trade and telling anyone to use CF without me present sets my "PC gonna die" sense tingling :P

11 years ago
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That's cool. I appreciate your thoroughness. Imagine it's one of those jobs which induces facepalms like few others...?

11 years ago
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"My cup holder stopped coming out of the front of my computer."
"It's so hard to control my PC with that foot pedal."

Those were the two calls in my history that nearly broke my neck with facepalm/headdesk force. They're common incredible examples, but I've GOTTEN THEM AS CALLS. I just chant "PEBKAC, PICNIC, EBKAC, ID-10-T" to cope now. Less trips to the chiropractor now.

11 years ago
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That cup holder - every time I see it I recall that was funny joke those 15+ years ago and can't believe there are still people who are saying that.
Then I recall how stupid average human is. And then I remember that half must be even more stupid...

11 years ago
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http://store.steampowered.com/news/10165/
"NOTE: if you use McAfee anti-virus products, you may experience an issue where Steam continually tries to download and apply this update. If so, please temporarily disable your virus scanner and restart Steam to complete the update. We are working to find a better solution for this incompatibility in future updates."

11 years ago
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Interesting... I'm using AVG, but have already turned it off and killed all processes to make sure it's not acting up.

11 years ago
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It's far fetched, but if you don't mind, uninstall it completely for a try. I had similar issues with BitDefender once. Even after turning it off and killing all processes it still had services like parental lock stuff running that kept MoH from starting completely and Itunes from connecting.

11 years ago
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Have you try sandbox Steam? To see if that it is not a firewall/antivirus thing

11 years ago
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Yup. My sandboxes version (which is installed on a separate disk) works fine.

Very strange...

11 years ago
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Create another sandbox with ur steam on the same drive.

11 years ago
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Will that affect performance if I've got Sandboxie running concurrently? Seems a bit of a hassle having to run a sandbox every time I want to use Steam. Thanks for the suggestion though. If nothing else works, that would certainly be better than nothing :)

11 years ago
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have you tried a full delete and reinstall? make a backup copy of the steamapps, uninstall steam,delete every file and registry entry that is still alive,reinstall steam. Start it up (without copying back the steamapps). If it works copy the steamapps back. You will probably have to verify your games afterwards.

11 years ago
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Combo fix is running on my PC right now. If that doesn't fix things, a reinstall is next. I'd previously tried deleting all the files in the Steam folder except steam.exe, which prompts a reinstall, but I guess if there is a registry problem, that may not have fixed it...

11 years ago
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forget the "just leave steam exe". Full uninstall via steam uninstall,then deleting the remaining files,then the registry entries,then install it via the installer.

11 years ago
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Have you tried turning it off and on again?

11 years ago
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lol

11 years ago
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Deleted

This comment was deleted 11 months ago.

11 years ago
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Thanks. Assuming combofix doesn't sort things, I'll uninstall and check for any lingering registry entries in thoses addresses.

11 years ago
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Did you have anything related to a 3 near it?

11 years ago
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DELETE CLIENT REGISTRY.BLOB, RESTART STEAM

11 years ago
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Thanks. I already tried deleting every Steam file other than Steam.exe, and no dice :(

11 years ago
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Disable your AV as some AV has issues with the enw Steam client update

Also note that 'disabling' can mean different things for different AV. Make sure it's OFF

11 years ago
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Have nothing to add that others haven't mentioned. Just want to wish you good luck with getting it solved!

11 years ago
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Thanks :)

11 years ago
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HEY WHAT DID YOU SAY TO ME?

11 years ago
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Don't you ever answer your cellphone anymore? Also, "3"...

11 years ago
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use TCPViewer

11 years ago
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the only time mine hangs like that is when my internet connection has slowed to a crawl, instead of steam saying "cant connect" it just hangs there.

11 years ago
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Open 20 instances of Steam (19 of those will be "Steam is already running). I'm not joking.

11 years ago
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turn it off then on then off then on again

11 years ago
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Go for the nuclear option. Reformat and reinstall Windows on a clean partition. You should have your data somewhere else and fuck your installed applications.

11 years ago
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Gaben must die!

11 years ago
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It shall be done

11 years ago
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I approve this!

11 years ago
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Well, Combofix seems to have fixed Steam!

Thank you all!

11 years ago
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Closed 11 years ago by AtomicWoodchuck.