This usually results in several copy and paste answers which either have minimal bearing on the problem or, more frustratingly, ask me to repeat exercises I have clearly explained to them that I have already undertaken.
My previous experiences with Steam support have ranged from abysmal to suicide-inducing.
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^
I'm thinking for ya man, this shit sucks, sorry for your issue :/
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The answer to 3) is about two hours before I lost patience.
I'll certainly try the other two right now though. Thanks for your help :)
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If you try combofix and haven't used it before, please PLEASE only get it from http://www.bleepingcomputer.com (not linking to show it's the real url :P).
If you do an uninstall, the steam folder should still be there and some folders will remain. You can leave "steamapps" and "userdata" but back up and then delete everything else, then reinstall. The keeps and backups are to preserve saves that don't cloud. If you don't care, just bomb everything in the steam folder after the uninstall and then reinstall completely fresh.
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That's cool. I appreciate your thoroughness. Imagine it's one of those jobs which induces facepalms like few others...?
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"My cup holder stopped coming out of the front of my computer."
"It's so hard to control my PC with that foot pedal."
Those were the two calls in my history that nearly broke my neck with facepalm/headdesk force. They're common incredible examples, but I've GOTTEN THEM AS CALLS. I just chant "PEBKAC, PICNIC, EBKAC, ID-10-T" to cope now. Less trips to the chiropractor now.
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That cup holder - every time I see it I recall that was funny joke those 15+ years ago and can't believe there are still people who are saying that.
Then I recall how stupid average human is. And then I remember that half must be even more stupid...
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http://store.steampowered.com/news/10165/
"NOTE: if you use McAfee anti-virus products, you may experience an issue where Steam continually tries to download and apply this update. If so, please temporarily disable your virus scanner and restart Steam to complete the update. We are working to find a better solution for this incompatibility in future updates."
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Interesting... I'm using AVG, but have already turned it off and killed all processes to make sure it's not acting up.
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It's far fetched, but if you don't mind, uninstall it completely for a try. I had similar issues with BitDefender once. Even after turning it off and killing all processes it still had services like parental lock stuff running that kept MoH from starting completely and Itunes from connecting.
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Yup. My sandboxes version (which is installed on a separate disk) works fine.
Very strange...
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Will that affect performance if I've got Sandboxie running concurrently? Seems a bit of a hassle having to run a sandbox every time I want to use Steam. Thanks for the suggestion though. If nothing else works, that would certainly be better than nothing :)
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have you tried a full delete and reinstall? make a backup copy of the steamapps, uninstall steam,delete every file and registry entry that is still alive,reinstall steam. Start it up (without copying back the steamapps). If it works copy the steamapps back. You will probably have to verify your games afterwards.
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Combo fix is running on my PC right now. If that doesn't fix things, a reinstall is next. I'd previously tried deleting all the files in the Steam folder except steam.exe, which prompts a reinstall, but I guess if there is a registry problem, that may not have fixed it...
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Thanks. Assuming combofix doesn't sort things, I'll uninstall and check for any lingering registry entries in thoses addresses.
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Thanks. I already tried deleting every Steam file other than Steam.exe, and no dice :(
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Don't you ever answer your cellphone anymore? Also, "3"...
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Open 20 instances of Steam (19 of those will be "Steam is already running). I'm not joking.
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Go for the nuclear option. Reformat and reinstall Windows on a clean partition. You should have your data somewhere else and fuck your installed applications.
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Well no, not really, but my Steam is totally FUBAR. It's been 3 days now since I was last able to log in...
Whenever I try to start it, Steam just hangs at the "connecting" stage.
I've tried deleting everything other than Steam.exe, and the userdata/steamapps folders (the suggested solution), but it's the same crap every time. I've even got to the desperate stage of trying obscure system health checks such as virus/malware scans, defrags, chkdisk and memtest, in case Steam's misbehaviour is a symptom of something more sinister afoot with the OC, but other than sitting in my chair and gesticulating wildly at the screen, I'm all out of ideas now :(
If anyone can help get Gaben's Grey Beast working again, I will :heart: you for ever...
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