Winner refuse to take gift on steam

Reroll.

Screw that ungrateful person. Winning anything here is a blessing in and of it itself and outright denying that opportunity is like denying a thing you always wished for.

Really sorry this happened to you... I hope you keep in mind that many, many members of this site are quite friendly and do understand the rules. Unfortunately there are always going to be some that refuse to read the rules/FAQ (or simply misunderstand them).

Anyway, I hope you get it all figured out soon :-) Have some {Momo hugs}.

Winner rejected gift, you have chat log confirming that. Reroll ASAP, no need to waste your time and nerves.

lol xD

wait 7 days, send a screenshot of that to support and get a reroll ❤️️

Well, occasionally theres a retarded one. Looks loike you got one, OP

reroll ofcourse, as soon as possible, just send that conversation as proof in the ticket, the 7days limit is to get in contact with the winner, and he already made it clear he doesnt want it. you cant even send steam gifts through email anymore.

Reroll, and report the chat.
I swear there should be some kind of intelligence test when registering on websites, cause (I hate to say it, but) clearly some people are too stupid to use them!

Reroll as other people have said. Its their loss through no fault of your doing. If they don't want it, then someone else more grateful should have it :-)

He's probably just angry at you for exterminating the Uchiha clan ;)

Please let us know when you hear back from support. I have no doubt that a reroll will be accepted but make sure to send a ticket as soon as possible ("Request New Winner" -> "Winner Rejected Gift" is appropriate even though the winner demanded that you send the gift another way while refusing to accept it). That should be a fairly high priority ticket but might still take a while because there are only so many support volunteers and a lot of tickets to go through. If it takes more than 7 days (it probably won't, but it still might) then don't stress or give in - even if the winner marks it as "not received" that will disappear when the reroll happens.

Just make sure not to publicly reveal who the person is. As much as we'd all probably like to know, it's against the rules to "out" someone like that.

If anyone ever responded to me like that I'd demand a re-roll. I'd sooner take a ban, even a permanent one, rather than cater to such ungrateful people.

Take screenshots. Shouldn't be a problem.

Simple solution: reroll. They were probably expecting a key to sell/trade. There's really no point in wasting time with them.

my calculations tell me the only option for u to make this situation better is if u gift the game to me instead.

jk

I don't understand why he people act like that. Reroll and blacklist it's the solution.

Screenshot, reroll, blacklist him.

I really wish we could see who the winner was. Would BL him as well, to prevent any possible future headaches. I don't usually BL people unless they are repeated rule breakers or their ratio is something ridiculous like 200 won to 0 given, but this guy is something else! :D

Good luck with the reroll!

I'd just ask for a reroll and send a copy of that conversation.

since he started to sound like an asshole, just reroll... proof for support is there...

They probably want a KEY to sell or trade or some BS. Report them, I have a feeling they have inactivated GA's

A reroll would indeed be the best choice, but that won't work for you if you were planning to do a gift giveaway, as the sale will end in 8 hours, and as noted above, tickets take days (sometimes even weeks or months) to be resolved, not to mention it's highly unlikely the game will go on sale again too soon.

Instead, you should send a "Delete Giveaway" ticket, with the exact same reasoning -winner (rudely) refused all contact attempts- and proof (that's the vital part).
Then, as a safety net for future giveaways, you could raise the entry level, since lower levels (to which I'm pretty sure that person must belong) are more likely to be populated by the "leecher" type of users - a.k.a. those who are here only for profits and free games.