Very rude and ungrateful winner. I guess you should ask for a reroll now with all your screenshots.
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Agree but where one more way to send a gift - send gifts to his email (could be find on SG). I'm not sure reroll is possible here cause winner don't refuse gift. I very want to add him to BL if he don't change his opinion after reading FAQ and rules.
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Steam only allows you to send gifts to your Steam friends (inside Steam).
You cannot send a Steam gift to an email or an anonymous user.
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Go to your inventory, click on gift, click send, choose "send gift via email", fill letter, click "send".
Email address could be find on steamgifts: you need to go to your ended giveaway, choose "Winners", take email address under winner's nickname.
It's able to do without friend-requesting.
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I'm not sure whether this conversation can be used to ask for reroll, but it probably doesn't hurt to try submitting a ticket...
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Either excessive hostility by a winner in the period following a win or user refusal of a gift for any reason can be used as grounds for a reroll.
This doesn't near meet the criteria for the first, but if the OP screenshotted the conversation, they may be able to push for the second, assuming staff doesn't have a stupidity exemption clause.
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I'd try asking for a reroll, considering your GA description stated it would be a gift through steam and he refused to accept it...
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I never put in the description whether it's going to be a key or a gift, nor does anyone have to, and I've never had anyone complain about it either. There is no logical reason why anyone would refuse getting the gift through Steam, unless they actually planned on abusing the key they would have otherwise gotten. (There are, of course, illogical reasons, like not understanding how things work at all.)
The only reason you'd mention it's a gift is when pricing differences make it unlikely you'll be able to send the gift at all, but then you should have it region restricted anyway.
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i think the same, winner rejected the gift - it could have been done more polite thou, i dunno, like "sorry i won 2 times, reroll pls" lack of basic culture standarts
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I did make an oops by declining a FR when I did not realized I won a game ( am kinda paranoid about them) but quickly fixed that and apologized though :P
This person is an ass though and I would indeed ask for a reroll and blacklist/block after that
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Funny you write that! I made a quick GA yesterday and it was a Steam gift. Sent a friend request to the winner but he refused and blocked me. Tried email but no answer so far. What a waste of time!
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Oh, and while you're at it, check the winner here:
http://www.sgtools.info/activation
http://www.sgtools.info/multiple-wins
If he really want the key to resell, he might have some other infractions. If he does, note that in the report as well and probably you get him suspended.
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https://greasyfork.org/en/scripts/10120-steamgifts-add-links-to-sgtools integrates them into SG profiles.
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Reroll, obviously. And do what the user above me said
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Sounds like the winner isn't aware that people also gift via steam and it's not always through SG and as mentioned above by Jeridex I don't think English is their native language either. I really think their might be a communication barrier. It's unfortunate how it turned out. The person is going to miss out on a copy of Counter Strike.
Hope the situation turns out ok, uchihaitachics. And as Oppenh4imer mentioned above me Unlucky 7 is a really good group you should check out.
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:) that's great. Hopefully he/she wins some nice games.
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Just get a screenshot of the conversation and open a reroll request after 7 days if the user does not accept the giveaway in that time. His loss.
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He clearly refused your gift. Ask for a reroll and send the screenshot of the chat just in case.
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Thank you all for your comments. I took a screenshot of the conversation. I will wait a while and talk to the stuff.
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oh no you don"t, tickets take days to be resolved, So submit a ticket now.
(if the winner come back at you soon enought, you can close the ticket)
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Well, it takes time too. :/ It used to take a few minutes or hours, but not anymore.
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Almost a year ago my very first reroll request was approved within four hours. Now I have been waiting for three days, giving the winner enough time to mark the GA as not received (which is very funny when failing to accept the gift for seven days is the reason for the ticket in the first place). Times change. ¯\(ツ)/¯
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The last two re-roll requests I put in still took days to resolve. Support staff are overwhelmed with tickets.
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I wait since 9 days on a reaction to two re-roll tickets. Thats "high priority" at the moment :o(
They are not enough support members for the basic stuff..
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Depends on the day and your luck. I had a reroll approved in exactly 10 minutes 2 days ago.
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So all these assertions of the support going through tickets in the order of posting are lies? :o
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I don't think they are straight up lies, but there is definitely some inconsistencies - 2 reroll tickets submitted with 1 minute of a difference, the newer one solved in 20 minutes, the older one still wasn't solved when I closed it myself 4 days later. Or an user report I submitted 2 days ago was solved yesterday, meanwhile I have user reports in the same sub-category open for over 3 months.
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fell bad for you but you reacted well so whitelist
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Well, the winner looks like he/she doesn't know many things about steam, so you can't do anything else other than reroll.
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Seems like you're talking about giveaway i joined. Do take reroll request :P
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Let me get this straight. This person thinks sending a steam gift on steam will get you banned on site called steamgifts? You have my condolences, dealing with people ain't easy.
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xxx: or you send gift in steangift or you take ban in site
Obviously he doesnt understand how this site works. So reroll if he refused to recieve gift. Doubt anyone will be against that.
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I specifically informed that I will send the gift through steam. I added the winner as a friend and told him that I will send his gift in a minute if he has time. Then;
uchiha_itachi: you won GA from steamgifts,
uchiha_itachi: i will send your gift in a minute if you have time
xxx: you will send gift IN STEAMGIFTS how all users
uchiha_itachi: it does not work like that, i will send your gift through here
uchiha_itachi: you will mark your gift as receved on steamgifts
xxx: or you send gift in steangift or you take ban in site
xxx is now Offline.
He unfriended me. What should i do? I don't want to send any gifts like these kind of people, it makes me sick.
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