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Why do you hate me THQ?

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Carnehil

I wonder if it's because I'm doing something wrong or they just hate me but this is the longest support service I had to use...

Support without files and screenshots:

Started 3/16/2012 okay screenshot here

Why can't I unpack and install the game?
"Windows can't find file 'setup.exe'"

3/20/2012
Are you using the download manager in the default download directory?

3/20/2012
At first no but I just tried doing so. There is no
change. The same message pops up

3/22/2012
This could be an issue with the files. Have you tried deleting the files you have an redownloading the content?

3/26/2012
4 or 5 times already

3/26/2012
Just to verify, this is a purchase made through the THQ Store?

3/26/2012
Yes it is

3/27/2012 <- [wow this was fast]

Can you try a Clean Boot when downloading the files?

a. Log on to the computer by using an account that has administrator rights.

b. Click Start, type msconfig.exe in the Start Search box, and then press ENTER to start the System Configuration Utility.

If you are prompted for an administrator password or for confirmation, type your password, or click Continue.

c. On the General tab, click Selective Startup, and then click to clear the Load startup items check box. (The Use Original Boot.ini check box is unavailable.)

d. On the Services tab, click to select the Hide all Microsoft services check box, and then click Disable all.

Note Following this step lets Microsoft services continue to run. These services include Networking, Plug and Play, Event Logging, Error Reporting, and other services. If you disable these services, you may permanently delete all restore points. Do not do this if you want to use the System Restore utility together with existing restore points.

e. Click OK, and then click Restart.

^ question, is it safe to do this? (I didn't make system copy since quite some time and lately there have been some problems with avast bugging out so I may have to make system copy first...)

12 years ago*

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19 Comments
Carnehil

Now I don't know what to do. Try to do what they said or download it from other PC in my house (if this would indicate that it's not my PC's fault it's not working)

12 years ago
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Raiden

Well guess when the devil may cry movie is coming

Flying lions, hammers etc.

12 years ago
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Jurjee

Safe.

12 years ago
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Oxyligen

not safe: "you may permanently delete all restore points."

12 years ago
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PPG113

I have never found MS restore points helpful personally. Yes its completely safe, and no it wont delete your restore points. It just changes the things that start up. So unless you disable MS services, the worst that will happen is that you wont be able to start up certain 3rd party applications. Do it, then change the settings back when your done.

windows key + r-> msconfig. Instead of running a search.
Selecting "selective startup" is a wasted step. Changing any settings automatically changes the startup options to selective.

12 years ago
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Oxyligen

You should check your firewall, maybe its blocking the .exe. Dont disable the firewall but look for programs in 'quarantaine'

12 years ago
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Carnehil

Doesn't look like it (seems like there are no programs in 'quarantaine')

12 years ago
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thejadefalcon

It's completely safe. Done this a few times myself.

12 years ago
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mrlukecaptain

THOU SHALT NOT SPEAK ILL OF THQ IN MY PRESENCE

12 years ago
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Voho

They did a botch job of saints row 2 on the PC, and a botch job of homefronts campaign, they deserve some criticism.

12 years ago
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Brandongl

THQ had nothing to do with SR2 on PC. that was all CDProject Red

12 years ago
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Voho

THQ had their logo slapped in it, that makes it their responsibility.

One does not simply publish terrible game, and then avoid all the criticism.

12 years ago
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Cappa

yeah this is safe. But the message "Windows can't find file 'setup.exe'" sound like a anti-virus program blocked the read process... be sure, that nothing of those are blocking the setup file. And you need enough space on your system drive for the temp files.

12 years ago
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Carnehil

I added the sreenshot of the problem. Basically it shows up after trying to extract downloaded game files. And I have loads of space after cleaning my disc for Tera beta

12 years ago
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Cappa

have you tried to extract the files with winrar?

The screenshot looks like a "Self extracting RAR" those are extractable directly with WinRAR.

12 years ago
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Carnehil

The problem comes from first file. I could unpack them if all were .rar

12 years ago
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Cappa

right click the first file - then choose "extract with winrar".

If this doesn't work, open winrar and then open the file in winRAR. That should work.

Its possible that this would be work without errors.

12 years ago
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Carnehil

Thank you for the help <3
Now it's finally working ^^

12 years ago
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Cappa

you see: i'm not from THQ

12 years ago
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Closed 12 years ago by Carnehil.