the appid installation thing doesnt work. and it doesnt say i own it :[
i'm not even in the "Friends who have played The Elder Scrolls V: Skyrim previously" list even if i have played it for abotu 45 hours
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Isn't there supposed to be a red message when a game is removed from your library ? A big warning that tells you a game was purchased with fraudulent payment...things like that ?
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i dont know tbh, never got any of my games revoked. but i GUESS they are supposed to inform me somehow. i already sent valve a ticket, hope they solve the mystery for us.. It's weird, the disappearance pattern doesnt fit a revoked game.
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I hope you keep us informed, I would like to know their answer. I hope you get it back.
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i will keep this thread updated with any news. It's reaaaaaaaaaaally weird, skyrim was on my library until 1-2 months ago that i last checked, im pretty sure
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Yes there is. I've got removed a game before due to price error and a massage popped out the time I logged in.
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chargeback after 2 years, really ? It makes no sense, I doubt this is a real things, it must be a bug or something like that
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i know.. it's less than 2 years i think but still, it's a lot of time. I think i bought it in september 2013
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I don't see it as a "someone paid with stolen card\chargebacked", I think that: 1) is a bug or 2) devs revoked a bunch of keys for some reason (something bigger than a chargeback\stolen card)
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What about the achievements and TCs? What does it say on the store page?
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ah, cant click link in op for some reason
the only thing I can think of is that you put it in the hidden section, but that doesn't match with your story
i guess you just go to steamsupport and wait
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try again. i had written "ttps://" instead of "https://"
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seems like a bug
did you try restarting everything?
maybe it's the steam beta program...
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yeap i restarted everything. and yeap i have steam beta activated
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well those are all my ideas
I'd ask steamsupport for help if you haven't already, it usually takes around 3 days to get an answer
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u mean it takes like forever and only bots answering after around 1 week...
steam support lately got more than lazzy -.-"
last problem i had with a game purchase that hasn't worked as supposed it took 2 month filled with nonsense-bot messages and then suddelny got closed by the support-team, after that i opened a 2nd ticket right after i found out and the same crap started over again, after all it took no less than 5 month in total for my problem to got solved...
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my skyrim is still there!
you scared me ;-;
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Dude, my friend still owns it too. I bought 2 cdkeys from the same trader.. And i havent met anyone else with the same problem yet ;s
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cd keys dont work like steam gifts, as far as i know when someone buy a bundle with fake credit cards the games just vanish as well (probably dev revoked, idk :V)
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I know but my friend still owns the game, also the game was revoked so many months after it was activated?? It doesnt make any sense. I really think its a bug. It was REALLY weird that even when i played it, the game didnt show up in this list: http://steamcommunity.com/id/etze/games/
i had about 45 hours
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if it was a bug skyrim still shoulb be showing on your steam profile, most probably keys bought on g2a from two different sellers and we all know that g2a is not very trustworthy due to their stock source
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But still, revoking the game after a year and a half doesn't it seem kinda strange to you?
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No, you get a warning from Steam when a game key is revoked. I've seen it first hand when they revoked all the Warlock II keys from the GamersGate price error.
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true but they were not bought with fake cc, if OP got a key from fake credit card purchase i'm not sure if happens the same way because bundles would not give you any warning if gets revoked (not sure if still happens)
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The warning was from Steam itself, so I'm pretty sure it applies to any key getting revoked. I could be wrong though.
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when did that happen to you? usually keys revoke pretty fast so if OP used it 2 years ago there could be no warnings yet, idk :V
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some more info on the case, will put it in OP as well
when i go here: http://steamcommunity.com/id/etze/stats/TheElderScrollsVSkyrim/?tab=achievements i get this
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have you try searching the game in your library??
It has just happen to me the same but doing so has appeared
Edit: It's not in alphabethical order. It appears between D and E
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Here's the search. Only getting oblivion as a result, with no filters on
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The placement for "The Elder Scrolls V: Skyrim: is correctly placed after "D" as the first word in the name is "Elder".
SMH
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Valve really should make it obvious why a game is removed from your library. You know, send an email to the account's email address, put some kind of placeholder in your library which explaining what's going on. Don't just leave people wondering what happened.
Hell, if you've got more than a page full of games in your library, you might not even notice if one disappears.
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Valve is acting the same way since steam was born with the Counter-Strike update 1.5 to 1.6. I can still remember the mess with missing and removed preorders for Half Life 2 in the past. Well people are willing to buy digital copy's of games, even if they can get a physical copy for the same or even lower price. So why should they change anything there, if everyone continue to pay them even if they dont change anything?
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login via website, and go https://store.steampowered.com/account/
or just press in your name above in the page and press account details, there steam save yours active games/dlc.
if skyrim is not showed there, you need send a ticket to the support
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Wowwwww
yeah you are right.
Here it is. December 2013 and 45 hours..
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You can craft badges without game, thought. Even play (and have playtime and achies) with family sharing :P
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Not sure how long steam is keeping to track your past transactions (half of my games are not there, maybe because that system was implemented after i got those games), but you should take a look there.
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7 year club, transactions go all the way back to when I bought left 4 dead, (first game).
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Ah, thanks for information. I am using steam since its first day's and my CS 1.6, Halflife 2 and some other games are missing there in my transactions. Good to know, that it keeps track for at least 7 years :)
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Definitely seems like an error on Steam's part. I bought Fallout New Vegas off Newegg and activated it with the CD key, it's still in my library and I activated it like 2 years ago. So if I were you, I'd contact steam support with your CD key and have them re-add it manually, and try to find out why/how it was removed in the first place...
Let us know what you find out!
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i fucking don't have the cdkey man, it was from a trade. i just activated it and everything was fine. i dont even remember who the trader is. i traded hundreds of times in my life :[
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Well that's a bitch aint it. I understand your frustration, i'd be pissed off too. Either way, like i said, let us know what you come up with
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Have you tried checking the Steam Console to see if it gives you any additional information?
Type into your browser:
steam://open/consoleThen, type in the command line:
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how am i supposed to check that ?
that thing i type in my browser doesnt really do anything :p
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You need to have the Steam client running first. Then go to: steam://open/console in your browser. This will open the Console tab in the Steam Client. At the bottom of the Console tab, there's a command line for you to type in commands.
If the browser isn't loading the tab for you. You can also go to Start > Run, then type in the same command.
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] licenses_for_app 72850
No active license found for appID 72850.
This is what i got
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Looks like your Skyrim license did get revoked then as nothing is listed.
Normally, if you have any type of license for a game, that command will list:
- the specific subid (ROW, RU version, etc.);
- the country the game was originally purchased in;
- the method (Guest Pass, CD-Key, etc.) of activation;
- the exact timestamp of when the game was activated; and
- the apps and depots (DLCs, soundtracks, etc.) the license lets you access/download
Hopefully, you'll be able to get this sorted out with Valve Support. Best of luck.
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What surprises me here is that licenses do have a state and flags, so if I had any control over it I would revoke licenses by changing their state to inactive and setting a flag to show why it was revoked... but I have no idea if that's how steam works...
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Don't mind me asking what other commands can you do through that console? Kinda interested. Is there a wiki or something?
Sorry for going off topic...
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You can probably google a more comprehensive list, but the most useful ones are:
-
app_start_validation <appid>- verifies the game cache integrity for a game (without invoking the normal dialog box)
-
app_status <appid>- installation information (size, depots installed, location, etc.) for a game
-
download_depot <appid> <depotid>- downloads a specific depot for which you have a license (ex. a soundtrack without downloading the full game)
-
licenses_for_app <appid>- displays license information for a specific game
-
licenses_print- displays all licenses associated with your Steam account
-
user_friends- displays all your friends with their Steam AccountID, online status, and nickname
-
user_info- displays your account information (e-mail, country associated with your IP, SteamID, etc.)
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Thanks man, best list I can find is this https://gist.github.com/xPaw/fe7d275d31da14d70481#file-steam_commands-L237
It doesn't tell you everything, but it does the job.
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Wow o-o this is a cool thing. I must now play with this and learn more about it.
Best of luck to the OP, keep us apprised of your situation!
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Bet you that they are gonna respond 3 weeks later and not even understand your issue. Valve and Steam are notorious for their very bad, copy-paste, we-don't-care, we-don't-read-your-tickets "support". I have sent 3 or 4 tickets myself and each time I do, I always end up boiling over it. Sure they have sales that are great but that's it. I guess they get that through to their heads. I'm actually sick of them to be honest but I'm sort of in too deep at the moment. For a "retailer" they don't know the first thing about support or customer satisfaction. I guess that's what you would call "getting what you paid for".
Oh well. I am migrating to another country in a few months and I am already expecting half of my library to disappear or be unplayable because Valve and their asshole people keep thinking up of asshole policies to get more money from us. Aside from that, I hope everything works out for you. Take care.
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Wow, seriously? cant you figure a way out to keep your whole library since you are moving into another country? thats a shame dude. I really lost any hope for them helping me haha
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Well, if he moves from Russian Region then tons of his games will give him "you must have Russian IP to play it".
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I've had my copy of Saints Row IV revoked once. It was a CD-key I traded, and one day when I went to the game in my library I got a purchase button instead of a play button. Weird thing is that I traded a copy of skyrim too with the same guy, and that one never got revoked. I didn't get any notice from Steam what so ever, so I'm guessing the same thing happened to you...
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Yeah. Wait for forever for Steam support I guess. :|
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I'd check the EULA which you probably accepted after installing the game first. Maybe it has some clausule which allows the company to revoke the game without any warning and stuff, like the one in Borderlands 2.
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sorry man :(
hope steam & Bethesda sort the issue out asap.
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Same thing happened to Dead Island when I bought an extremely cheap key for my brother's account. A few months later it was removed without any notification. I assumed the key was stolen and therefore revoked by Valve.
Also happened to my Natural Selection 2. Woke up one day and it had vanished. The difference here being that I bought the key from a trusted site (not anymore) G2Play.com. While not an official key retailer, I've still bought from them in the past with no issues.
Don't be angry at Valve, they could have taken more action against your account but they didn't. The best advice I can give, is buying directly from Steam/trading for gift copies. Valve does not support key trading whatsoever, so that's all done at your own risk.
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Did that incident regarding Dead Island happened like two years ago or so? There was a massive key leak for DI and Portal 2 back then, some of those were removed and some lucky ones still got to keep their copy. As for your Natural Selection 2 story, you might want to take a look at this
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Yeah I remember reading about it. Not sure if it was related, but it did happen around the same time.
I also heard about the Natural Selection 2 keys, but mine was revoked long after it was announced and I bought it from a fairly reputable site. Really annoyed me because G2Play.com didn't do anything about it. I've avoided pretty much all non official key resellers since.
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Dude, that sucks. If you don't hear back from support, or they confirm that the key has been revoked, throw a friend request my way on Steam & I'll give you another TES: Skyrim key.
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Thanks a lot for the support sir. Actually it's not that i don't own the game anymore but the fact that it just vanished without informing me or anything. I still believe it might be a bug.. They can't have revoked that after so many months. Last time i played it was like 10 months ago? Still, its about 1 year after i activated it
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That mean you have possability somebody played your Skyrim, that mean you cant play it may be even if you should see it in your library. Try to turn off Sharing, restart Steam or even PC. And look again.
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If I remember reading right, if that someone else is using a shared library with the OP, then the OP can't use any of his library while the other user is logged in.
Did that other user maybe uninstall Skyrim?
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Sorry, but some of Your message is dumb.
1) OP has the biggest right to play his games, so the other user will get kicked out of the game.
2) Uninstalling Skyrim? It's just dumb. One of them uses computer 1 and the other one computer 2. If the game gets uninstalled from computer 2, it'll still stay in computer 1.
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Ouch, dude. You're different on Youtube. Where did the salt come from?
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BHTrellis188 was not speaking about present and at least in the past the family sharing did work exactly as described: If someone did play a game you were sharing, then you were unable to launch it until the first one did exit the game. So he said NOTHING wrong about that point, so there was no reason at all to be offensive ;-)
However, his second point (the one about uninstalling) has nothing to do with steam at all, if he did mean uninstalling by the definition of the word. If he just did try to say "remove from the library" instead of "uninstall" there, then its just wrong, because it is not how family sharing works (or did they change that in the past year? o_0)
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Valve tend to change things from time to time, even in the beta ;-)
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You may never heard about that, but it doesn't mean that such a thing never happened ;-) I did face the described problem once myself in the past. You are 100% right if you say, that it works different now, but thats what i am telling here since my initial comment ;-)
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By chance have you tried smashing things and throwing stuff to get it back?
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Well hey, at least I tried to offer some help. I guess pour one out for the lost game... :(
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Did someone press magic-wtf-its-even-there remove button? (on account details)
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Not anymore.
There is a thread dealing with the topic somewhere around here so take a look- now you can remove other games too.
As I gathered, and I only took a quick look, you can also remove those who come from a 3 or 4 pack and were received as a gift, but don't hold me to it.
Here it is:
http://www.steamgifts.com/discussion/RikSn/wtf-steam-lets-me-remove-gifted-games-manually
EDIT: Took a look at the thread and it seems that the option to remove games has been disabled or it was a bug to begin with.
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That's where i heard about that option. Didn't follow it so didn't know it works different now.
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Yesterday, i was thinking about playing Skyrim again. I had bought it many months (maybe 2 years ago -not 100% sure but it was in 2013) from a trader. It WAS a cdkey, i paid him via paypal. I'm pretty sure he was a trustworthy trader cause im a really experienced trader and i wouldnt trade a cdkey if his rep wasnt really good since i know the risk of being scammed and i guess i know almost every way i could get scammed. Anyway, im going to download my game and i cant find it in my library. I had played about 45 hours in the past. Here i have to mention a weird thing; from the first day i bought/activated it and played it the game didnt show up in my games list, where you see how many hours of each game you have played. Another weird thing is; i bought 2 keys from the same trader, the other key was activated from a friend and he still owns skyrim. There's no sign in my account that i ever had skyrim, the only one is this . It's on my account details. Nothing else. Probably, it was a cdkey bought with a stolen card but here come some other questions like: if it was like this, wasnt i supposed to be informed that my game was revoked? i got no mail/notification or anything related, it just gone poof! and disappeared. And after so many months? wtf i had played it a few times already.. I feel like they broke into my house and stole my skyrim copy.
tl;dr -> skyrim missing from my library; bought it as a cdkey about 2 years ago; nobody informed me or anything; wtf valve?
edit#1: when i go here: http://steamcommunity.com/id/etze/stats/TheElderScrollsVSkyrim/?tab=achievements i get this
edit#2: Here's some more info. i HAVE a skyrim badge dated December 2013 + 45 hours on record. Here you go
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