Policy Update: Giveaway Completion Process

First

How to report a winner who did not activate his gift? By sending you an email or by opening a support ticket?

ok

A good change in verbage.

Does activating mean putting it in my library? It doesn't mean installing it right?

Thank you, a lot, loko. :)

good idea

seems good to me.

I didn't recieve something I won... I reported it like 3 times and they never did anything to the guy afaik. Suspension is too light; outright permanent banning is the only solution.

This is going to help alot, thank you!!!!

Make it permaban, like a man.

I believe this is a very good thing. Thanks lokonopa for make it even clearer so fast.
I do have a couple of questions... just to clear things out a bit.

1. Are people who create giveaway obliged to check the account of the receiver/winner after 7 days? If so, then what to do when/if the said profile is set to private/friends only?

2. Are all/any members allowed to report winners who don't have the game in the library after 7 days or is the creator of the giveaway the only person who can report such actions?

3. What are the punishments in each case a) game not activated by still in the winners inventory; b) game not activated and not appearing in their inventory (if it is public) thus it has been traded/gifted (which is suspension, which is ban, etc.)

Hope these questions don't bother you, I'm just trying to make things clear for myself and all members of SG.

Thanks in advance :)

+1

Potentially dumb question here.

The first giveaway I won on here I couldn't redeem. I got the email immediately, so I went and checked the Received button (I was new here then). I then clicked the email link... wouldn't redeem; just brought me to a blank inventory and sat there. So I contacted Steam support, went back and forth with them for 2 months, and they did nothing. I never changed it to Not Received because I believe the gifter honestly sent it, and the problem is on Steam's end. I haven't the slightest idea what to do about it, and obviously it's not redeemed on my account.

Will I be slammed for not redeeming it...? I don't want to lose my account here. :/

After 7 days, please report the winner of your giveaway if they have not activated the game on their account. This behavior could lead to a suspension if it's discovered the user no longer has the gift in their possession.

Curious how can you tell if they active it or not?

Totally agree, if you win a game on this site, you should activate it on YOUR profile.

If you already have a game... don't enter in that giveaway.

Well done !

This is a fantastic addition. Thank you.

I just thought of something, maybe steamgifts can make a change in their system "requires some coding" that it auto-syncs account of the winner when winner chooses "Yes" for "Recieved Gift?" field and checks if he really has the game in list. Otherwise winner can't pick "Yes" and gift sender can be aware of the problem.

I haven't kept up with developments here, but why require recipients to activate?

Good call. Sometimes it's just an misunderstanding...

Hey, can i still have it in my inventory?

Good. I figure some people have won just to keep it for trading or to sell it etc.

At first, if the gift is sent via e-mail, how can it happen to move into the winner's inventory? As much as I remember (it was a long time ago), if you got a game gift through e-mail, you can only accept it to add to your library (not to your pocket), also gift is e-mail bounded (either your account or no one else can use it), so you cannot share the link to someone else. But I may be wrong, tell me more about it. It'll be more than useful for my currently running big giveaway.

And another thing. How to prove the innocence of the person who giveaway games? It's like you never sent it (or even never had it in the first place), but then you may claim, that the winner didn't activate it or sent it to someone else or whatever. Why, you may ask? Lets say in personal hate purpose or just due to bad behaviour.

P.S. And of course the method to be sure it's been or been not activated by the winner. Maybe the most tough aspect of it all.

And what if the winner have private profile, you cant see his games/inventory. What then?