The serial i won by a gift its invalid when i activate it i talked with the gift owner and send me a photo of the serial and still is the serial that he gave me before and i cannot activate it . why ?

11 years ago*

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Hmm, it could be the giveaway creator's fault, could've used the key already or the key is fake. Edit; oh also, maybe it's the owner typed it invalid or he bought an invalid key

11 years ago
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ask the owner,
but maybe it's not steam, maybe it's just cd-key

11 years ago
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Was it the Red Alert 3 giveaway? Those retail keys do not work for Steam.

11 years ago
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yes it was so what i cando with that serial ?

11 years ago
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contact steamgifts mod and marked as not recieved

11 years ago
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No, contact the giveaway maker, as he has to give you a valid, working key. If he doesn't within 7 days, mark not received, and ask him to resolve the situation as fast as possible with a working key. Only if he refuses or acts difficult / rude / obnoxious, do you take screenshots of the chats and contact support.

11 years ago
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without the game itself nothing. Mark the gift as not received as soon as possible.

11 years ago
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Contact the giveaway maker, as he has to give you a valid, working key. If he doesn't within 7 days, mark the giveaway as not received, and ask him to resolve the situation as fast as possible with a working key (you can always change not received to received). Only if he refuses or acts difficult / rude / obnoxious, do you take screenshots of the chats and contact support.

11 years ago
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I dont think there are steam redeemable Red Alert 3 cd keys (if that's the giveaway you are talking about).

Next time: Do not mark it as received before you activated it, if it isn't a valid Steam key it doesn't count. If you mark it as received and do not have the game on your account, it will be you who is in trouble for not activating a win (in 7 days you can change it though, or contact support, thats better and faster :p)

If you are a very lucky bastard and won another giveaway in this short timespan: ignore my advice and... congratulations (somehow)!

11 years ago
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You can actually unmark as "received" now by re-clicking the checkbox. This will return the giveaway to "Awaiting feedback" status.

11 years ago
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Oh, I learned something. Thanks :P

Didn't had to use it so far, so yay me. :P

11 years ago
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What do you mean "now"? As far as I know, this was always possible? :|

Or could you only toggle between received and not received before?

11 years ago
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"Now", as in, instead of "in 7 days you can change it" in the post I replied to.

11 years ago
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OooooOOOOOOohhhhhh... Right. The "actually" made me think you were referencing something like a new feature (like you were saying "as opposed to before").

11 years ago
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Not a steam key. Probably origin. you could activate there and steal the key to punish this guy, but you must mark as not received here.

11 years ago
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Wow this is ridiculously rude, bad advice. Maybe the maker didn't know it wasn't steam redeemable and is happy to get the winner a new key.

What you're suggesting is flat-out stealing "to punish him", when a) this isn't your beef, hence b) you don't know a single thing about the maker, c) you stealing a game from someone would be a worse offence than not giving a game away.

11 years ago
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+1

11 years ago
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+1

11 years ago
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+1

11 years ago
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+9000.

11 years ago
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Thanks for the laugh.

11 years ago
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You can't be that sarcastic, people will take you serious.

11 years ago
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In the end its just a giveaway. If he honestly didnt know it wouldnt work dont be a dick and just move along. If hes a dick about it go to support and mark as not received. sheesh you people are acting like you have this enormous entitlement when this guy offered a game out of his own good will and you are ready to scar his record permanently because he messed up... give the guy some slack...

11 years ago
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Closed 11 years ago by zarpalasjohn.