Longer than it takes to get a response to this topic here in the user forums.
There is only a small number of Support members, a lot of tickets, and certain tickets can only be solved by higher ranked Support members. Something like a reroll will have higher priority than missing games.
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Yeah I figured it's not exactly high priority and possibly something that needs one of the higher support to handle. Here's hoping it won't take too long
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Quite a long time. Like Delta said, some tickets will get high priority, so yours may take a week or so. Maybe a few days if you're lucky. :)
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This image should show you how long can you wait :) on the other hand to few people for such a big task with a community large as steamgifts :)
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I closed a couple of user reports that were 34 months old :D
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Wow I didn't realize just how busy they are apparently
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- it take exactly 5 long for it to be answered. You could try bribing them? For some reason, no support is responding to my bribe of totally legit, not black-market organs, nor my offer of blowjobs, so i have no clue what they're interested in.
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I know my support ticket isn't super high priority, especially with things like user reports, rerolls etc. I put one in to give my account access for a rather large giveaway and was wondering if anyone had any experience with how long that might take. I know support is bogged down with a lot of stuff and appreciate what they do, especially unpaid (I assume). Just a general inquiry.
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