What can YOU do for SGv2? Close your old tickets/user reports (giveaways inside)

Probably a drop in the bucket, but it's a nice idea.

You know, I wish other organizations would employ this feature. I'd gladly ease my local municipality's workload by closing out any outstanding traffic & parking citations I may have. :)

I've closed the only two tickets I had opened, but hey that's something.
Also, thanks for the GAs :)

thanks for the info, closed my tickets.

Thanks for the suggestion, just closed mine!

I also looked at my previous posts and edited them to move them to the right category. It annoyed me to see them as uncategorized.

Yeah, probably not worth keeping my half dozen 2 year old user reports around.

I apparently have 658 user report tickets. Going to take a while to close them all...

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Well shit!
Maybe cg could run something like
update sg.supporttickets set status='resolved' where (status='open' AND date_created < '01.01.2015')

Thanks for the info, closed mine

Whoof. I had about 10 or so open tickets from a year ago, maybe close to 2 years. Then one from 9 months, and another three weeks ago. I just closed them all, so that should lighten the mods' load a minuscule bit. Thanks for the heads-up!

While I still would like these people to get what they deserve you are probably right about these reports not being of much use anymore. I closed all since the newest one was three months old. Hat tip for your thought.

41,128 unanswered tickets.
Second oldest ticket: "User Report cg"

Whoa, so that's where all the "report a user" tickets went. Closed everything that's listed as more than a month old, except for one serial offender.

Thanks for the giveaways, and the important message.

Bump yes!

Very important since the feature is there. Just self-resolved one of my tickets and closed it to lighten the load for them. Closing just one ticket can make their backlog that much smaller, so anything we can close that doesn't need attention anymore should be closed. I'm glad to see tons of people understanding and doing the same :D

I just realized that all the pending reports I have for regifting are have the reason "other" attached to them. And we can't edit them to update the reason. (Only the description can be updated)