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Can't get in contact with the winner

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niceguyjon

Are there any other ways to get in contact with the winner of a give away besides steam and e-mails, i can see that they've been online (on both here and steam) but Steam gifts doesn't have a messaging system.

8 years ago

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14 Comments
Mully

reply in a giveaway or to one of his posts.

8 years ago
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jbondguy007

How long have you been waiting for the winner?

8 years ago
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niceguyjon

only a couple of days but i'm worried if i leave it too long i'll miss finding a way and get bad feed back

8 years ago
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jbondguy007

That won't happen. If the user doesn't claim their win in 7 days, you can request a re-roll (pick a new user to win the giveaway)

8 years ago
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MeeMesmo

On any of their replies here, on steam or email, beyond that past 7 days you can ask for reroll with print screens or what you got

8 years ago
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TexWilleri

You can post one of their old giveaway, but if you are talking about the one's that ended yesterday then just wait, they have 7 days to redeem the key.

8 years ago
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corona88

and that is sometimes problem, if winner online and was online on steam play game etc. why is that hard to active game and mark as recived?

he now can't create new giveaway because is hard to do that.

winner should add game immediately after he saw, not wait

8 years ago
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Deleted

This comment was deleted 4 years ago.

8 years ago
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corona88

yes, but he said winner was online on steamgifts. If you was here then you probably was see.

always is posible to some else was use his steam account at home.

don't get me wrong. 7 days is good rule. everyone have RL.

8 years ago
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LittleBibo1

It could be someone else using their browser while the tab is still on in the background.

8 years ago
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TexWilleri

Now days, been online doesn't mean he can access steam and playing game on steam might mean he has Idle Master or something running.

8 years ago*
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corona88

of course, everything is possible. i only said isn't nice see you won something and then wait few day to claim game.

8 years ago
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ath3ris

You have to wait 7 days before you can ask the support to re-roll the giveaway.

8 years ago
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MikuIT

Next time you make a giveaway with a Steam Gift in your inventory, you could add the winner on Steam to send it to them, if you want to be 100% sure.
For now, you could check his/her Steam account to see if they added it, and if they didn't, just wait...

8 years ago
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