if they had indeed marked as received, you can only change it to not received after a week has passed.
Comment has been collapsed.
He said it was 2 received and now it's 1 received so it's obvious he saw that already...derp.
Comment has been collapsed.
Several reasons. First off, someone might mark it on accident. Some new users think they have to click yes to GET the gift. Others will mark it before getting the gift to make the green bar go away. Occasionally someone will have a game removed from their library due to keys being revoked or a credit card chargeback. Also lots of cases where a gifter ended up gifting a different game and the user marked it as received even though they shouldn't, they need to change it back to not received later...
Lots of reasons to unmark it.
Comment has been collapsed.
bobofatt is talking about why there is the option to revoke your 'yes, I received it' in general, not your particular issue.
But it's understandable, I also had someone once markt it as received, whil I didn't even send anything. In this particular caase, just ask the person why he did it. Through mail, or just add him on Steam.
Comment has been collapsed.
Wouldn't it be better have support handle those case instead of people removing the mark after a while because they traded/regifted their winning? Or does english-illiterate people and chargebacks happen more often than feeedback fraud?
I too think it should be locked in a week after marking it as received. (And right from the start for developer giveaways)
Comment has been collapsed.
262 Comments - Last post 4 hours ago by stertyr
163 Comments - Last post 4 hours ago by Wolveruno
19 Comments - Last post 4 hours ago by KjaerBeto
16,703 Comments - Last post 5 hours ago by wigglenose
126 Comments - Last post 6 hours ago by Superefg
48 Comments - Last post 7 hours ago by wigglenose
1,215 Comments - Last post 7 hours ago by Carenard
14 Comments - Last post 17 minutes ago by AllTracTurbo
386 Comments - Last post 18 minutes ago by lav29
221 Comments - Last post 20 minutes ago by zkndlin
76 Comments - Last post 29 minutes ago by samwise84
1,012 Comments - Last post 41 minutes ago by ImpAtience
91 Comments - Last post 58 minutes ago by CultofPersonalitea
910 Comments - Last post 1 hour ago by Kappaking
Did the site do a rollback 2 of 3 of my giveaways said gift recieved but now only 1 does it let me open another giveaway about 30mins ago but i did not submit it when i tried to open it again a few mins ago said iv exceeded my giveaways so i looked at them and now only 1 is showing recived.
Comment has been collapsed.