this is the answer i received from alienware arena:
"Hello,
A site error occurred for some users as keys were being assigned for the AMD Never Settle Forever Silver Key Giveaway, causing the same key to be assigned to other users. Unfortunately, as much as we would like to be able to provide a replacement key, the giveaway has a limited quantity and all keys have already been distributed. We sincerely apologize for the inconvenience this issue has caused you. Should we receive any additional AMD Silver Keys, you will be sent a replacement key.
Thank you,
Alienware Arena"
:D
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First of all, they forgot to announce the fourth wave on twitter and they added 250 more keys, so AMD obviously has more of them.
Also, if we assume that some people received the same key, then some have received two keys? Or what happened to those?
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Of course AMD has more keys. The point is that they gave for >FREE<, there is no reason to AMD replace these keys. But if they do, great, they are awesome anyway.
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Yep, one of my friend has received 2 keys in the last wave
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"Unfortunately, as much as we would like to be able to provide a replacement key, the giveaway has a limited quantity and all keys have already been distributed."
There aren't enough keys for everyone as in there are more winners than unique keys. So there's really nothing they can do. Time to move on
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What I understand from reading the AWA answer is that AMD hasn't provided enough keys for 1250 winners? Anyway, at least it was a free giveaway, they haven't bought anything, they haven't spent money so there's really nothing to lose. I've bought a R9 290 GPU and I haven't gotten my Silver Key like I was supposed to (yet I'm not complaining) so how do you know it was AWA's fault? I bought an Humble Weekly Bundle where they promised Steam keys that weren't available at the time and I never got them. It could be worse... Like I said, it's time to move on
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I sent them an email, and received the same message.
But it was a giveaway, and I didn't lose anything, so I can endure it.
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Yes your math is correct 250x4=1000 but they forgot to announce the last give away so added another 250 that they announced.
"AMD Radeon Graphics @AMDRadeon · Feb 27
@xxxxx Due to technical difficulties our post didn;t go out yesterday, we will be giving another batch away Feb. 28 to make up for this"
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Yes contacted AMD:
Hello,
Alienware Arena will review and handle the issue regarding the giveaway. If you have any other inquiries please do not hesitate to contact us again
Thank you for your cooperation.
For a faster solution, please visit www.amd4u.com/radeonrewards/faq for frequently asked questions.
For more information, please visit www.amd.com/neversettleforever for full terms and conditions.
Regards,
AMD4U Support
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Yeah, I got that too, but I contacted them again, and included the Alienware response, so they can see just fine how Alienware are handling it, and hopefully see that they have to take action, even if it's just to shout at AWA until they get it right.
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AWA is the worst place to give keys like those. Their system is unfair and exploitable. I would prefer a system like SG where winners are chosen at random. Well, I think AMD learnt their lesson. They won't be letting AWA host any of their giveaways again.
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Honest mistake, and it was free anyway, so just let it go. My sympathies, though. Must be tough to go from the high of winning to the low of realizing the key doesn't work.
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Well, the mail states that they are out of keys atm, and it is also a possibility that someone who received key earlier (people who bought their hardware) and didn't activated it on time, now can't do it at all because AMD sent his key to someone else. So my question is how will they replace keys in that situation if mail states that they are out of keys.
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Uh, no. I've got a "not received" on my account. Haven't seen the mob with pitchforks yet. Do let me know if you see them, though. I'm out of shape enough to need the head start.
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You reminded me that I must go dislike and unfollow their Facebook page. :P
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I have been trying to contact them over receiving a USED key but to no avail, some users have received this response:
"A site error occurred for some users as keys were being assigned for the AMD Never Settle Forever Silver Key Giveaway, causing the same key to be assigned to other users. Unfortunately, as much as we would like to be able to provide a replacement key, the giveaway has a limited quantity and all keys have already been distributed. We sincerely apologize for the inconvenience this issue has caused you. Should we receive any additional AMD Silver Keys, you will be sent a replacement key.
Thank you,
Alienware Arena"
Implying they are not responsible to the winners any thoughts?
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