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Paypal problem

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tomi69

Hi,

A long time ago a guy a guy made ​​me chargeback .. paypal has limited my account and my money were put on hold. I had to wait between 30 and 180 days.
Yesterday had passed 180 days but my account is still limited for this reason:

September 26, 2013: We need a little bit more information about Some money you recently received or withdrew.

The problem is: Paypal told me that I could withdraw the money, but when i tried to withdraw the money on the card doesn't work. How can I withdraw my money?

P.S: Oh yes, sorry for my bad english xD.

10 years ago*

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21 Comments
Infernotoni

Thank you for contacting Paypal support. I will withdraw your money soon™.

10 years ago
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wokcz

Call paypal on the phone, they may ask you to send some paperwork or if you are lucky they will "fix" your account right away.

10 years ago
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tomi69

My bad english doens't work on the phone so they can't understand me..

10 years ago
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LeLobster

It's basically the only option you have. Their email support is horrible so don't even bother.

10 years ago
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Thompzen

dont they have support in your language ? and your english isnt that bad at least i can understand you :P but you could also try asking a friend or so who can speak better english then you

10 years ago
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tomi69

i just checked but they don't have support in my language..

10 years ago
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drabit642

Maybe you coupld find someone that you could use as a go between, if you're wording something wrong, get them to translate to what you're trying to say to paypal.

10 years ago
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tomi69

is an option, but.. idk, maybe i can solve this problem in another way..

10 years ago
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fubarnocaps

+1 ask a close friend?

10 years ago
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fubarnocaps

+1 ask a close friend?

10 years ago
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Eldrants

come on! my friend isnt fluent nor good in english but he called anyway. lol and successfully dealt with it. i think your english is better.

10 years ago
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tomi69

can anyone help me ?

10 years ago
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Rapajya

Not on SteamGifts. You need to work with PayPal.

10 years ago
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tomi69

You're right but i sent between 3 and 4 mails and no reply.. How can i do more than send emails ?

10 years ago
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helixx

I guess you need to link a bank account.

10 years ago
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tomi69

Yes but i can add just a U.S bank account and i'm not from U.S

10 years ago
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helixx

Then why did you make US account?

10 years ago
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tomi69

i don't understand..

10 years ago
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helixx

You made a US account while not being a US resident, right?

10 years ago
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tomi69

what does mean "us account" ? is just an account on paypal, like others accounts. Actually yes..

10 years ago
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Argeus

Who said he made 'US account'? He is trying to withdraw money to his card not to any bank account.

10 years ago
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Closed 10 years ago by tomi69.