Hi family,

I just wanted to sync my account, but was told to put my profile to public - which it is!
Never had this before. Anyone else facing this? And what can I do?

Thanks everyone.

EDIT: Thanks to coleypollockfilet I found the fix, which is being stubborn and just do it again and again, until it syncs. Leaving this discussion open in case anyone else is coming to the forum with the same issue looking for help.

View attached image.
1 month ago*

Comment has been collapsed.

Can you sync?

View Results
Yes
No

i've the same issue, it works if you try multiple times

1 month ago
Permalink

Comment has been collapsed.

Thanks, yes, I just tried it again and it worked without problems.

1 month ago
Permalink

Comment has been collapsed.

Yup. Happened a few hours earlier also.

1 month ago
Permalink

Comment has been collapsed.

Happened to me too yesterday, just changed it to private and then back to public again and it worked.

Btw it doesn't let me sync again, so it's not a long term solution.

Tried again and now it worked :D
I guess it can be random

1 month ago
Permalink

Comment has been collapsed.

Got that error in the past days, just waited it out and solved itself in about a day.

1 month ago
Permalink

Comment has been collapsed.

This happens every so often. I don't remember what the cause was, but I remember cg being able to take care of it pretty quickly.

1 month ago
Permalink

Comment has been collapsed.

Whenever i have the problem, i switch the profile to private and then all back to public.
This fixed it everytime.

1 month ago
Permalink

Comment has been collapsed.

Same here for a couple of days.
Thanks for the heads-up will try and try again.

1 month ago
Permalink

Comment has been collapsed.

Happened to me now. Tried syncing like 5+ times and still nothing. Switching Private>Public doesn't help either.
EdIt: Finally it synced, took forever.

2 weeks ago*
Permalink

Comment has been collapsed.

Hi all this is not the only issue. New groups are not synced at all. Steam support washes their hands and steamgifts support blame steam API thank you for nothing.

2 weeks ago
Permalink

Comment has been collapsed.

It does fail a lot that's for sure

2 weeks ago
Permalink

Comment has been collapsed.

Tried putting profile on private then public again
I've tried syncing about 10 times now
Still doesn't work

EDIT:

I waited 17 hours and then it worked

2 weeks ago*
Permalink

Comment has been collapsed.

Update here created 2 groups in december none synced ... created one yesterday it got synced

http://steamcommunity.com/groups/aceventurasgiveaways

Did not.found any reason nor explanation... it is what it is

2 weeks ago
Permalink

Comment has been collapsed.

Steam made a change which caused groups to stop syncing. I fixed the issue yesterday, so groups are syncing once again. However, there are millions of groups that need to be synced, and Steam has rate limits, so give it 10 days before every group is resynced. New groups typically get priority (so people can start making giveaways for them), which is why the group you made yesterday after I fixed the issue has already synced.

2 weeks ago
Permalink

Comment has been collapsed.

Cool thx

2 weeks ago
Permalink

Comment has been collapsed.

New groups typically get priority

Oh, great, so people like me who have been waiting months for their group to sync are now the ones who have to wait the longest for their groups to appear? Seems totally fair to me :/

2 weeks ago
Permalink

Comment has been collapsed.

It's not syncing for me. Steam also keeps logging me out a lot in the browser.

EDIT: Worked again a day later.

2 weeks ago*
Permalink

Comment has been collapsed.

Sign in through Steam to add a comment.