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[PSA] Check your "Support" tab and CLOSE old tickets!

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Sinovera

If you have ever clicked on the "Report User" button on old SG without SG+ mod then you made a User Report ticket that the support team could not access at that time. Apparently those have now turned into real support tickets and are sitting in your Support tab. Do the support team a favor and go check those out to see if they still need attention or not.

For example, I had a ticket in there that was resolved ages ago but came up as Unresolved because I had reported the guy. He has already served his time, no need to have support look at it again.

9 years ago

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19 Comments
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This comment was deleted 5 years ago.

9 years ago
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jatan11t
(Super Moderator)

Already a thread about it

9 years ago
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Sinovera

Ah, I did search but I searched "support". Oh well.

9 years ago
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sviat

The new thread tells it more clearly by title.

9 years ago
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SquishedPotatoe

2 year old ticket closed.

9 years ago
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DefieO

same, lol

9 years ago
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ExistsInAccount

Closed half of my reports, still waiting on reply to the other half (some of them are 5 months old already).

9 years ago
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PsyKo

User reports didn't work until v2. If you wanted to report someone, you had to write normal ticket.

9 years ago
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Muhnopol

The did work with SG+, that's how I did mine which got answers and were closed by the mods.

9 years ago
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Deleted

This comment was deleted 6 years ago.

9 years ago
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Ultor

Thanks for the heads-up, closed what I had.

9 years ago
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AgeOfArmageddon

Had like 10 open tickets from 2 years ago, closed em all :)

9 years ago
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MegaGiga

Closed around 65 ticked from 1 and 2 years ago :o

9 years ago
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Sinovera

Holy crud! You're a busy man!

9 years ago
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MegaGiga

And I still have 9 of them open (found some old tickets which got overlooked - peeps with fake giveaways must not avoid the banhammer!) :<

9 years ago
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QuartzPort

My one about wrong game prices/values is still open. Still seems to apply right now - not all them are correct.

9 years ago
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MattsPeppers

5 year old thread closed

9 years ago
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MrPandaChao

Thank you for the reminder. Always good to help reduce the workload on Support.

9 years ago
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dooder

Holy duck! I've reported so many people in the past... I'll close all 3 pages who are still open...

EDIT: Done.

9 years ago*
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