I have recently won Darksiders 2, i received my key via email however upon redeeming this Steam says the key has been registered to a previous steam account and is labelled a 'duplicate code' Is there any way to fix this problem?

11 years ago*

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Contact the gifter

11 years ago
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Talk to the one who gave you the code.
Also read FAQ.

11 years ago
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No, you will have to contact whoever sent you the key and tell them what happened. They have to send you a new key or you mark the gift as not received on steamgifts. Nothing much else to do

11 years ago
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Contact with the giveaway creator and tell him about the situation , if he won't give you a valid key by a week from the giveaway ending, you should mark as not recieved and until he won't give you a valid key ( And you will check its valid ) , don't remove the not recevied

11 years ago
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Thanks for the help, I have sent him a email about the situation but I will have to ask for a valid key

11 years ago
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it owuld be disgusting if he didnt send u a legit key , he deserves his account to be banned otherwise, so please i beg you, if he doesnt give it to you, PLEASE mark as not received

11 years ago
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I will for certain, thanks for the help :)

11 years ago
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Closed 11 years ago by alivejailai.