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This gift has already been redeemed...

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OneHitKiller

Hello.
Today i logged in steamgifts and saw that i won Dota 2 six days ago.
So i checked my mail, and there was a message from Steam.
But when i clicked on the link to redeem, it says
"An error was encountered while processing your request:

This gift has already been redeemed."

What should i do now?
Can you help me?

13 years ago*

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7 Comments
Yatterman

Contact the person who sent you the gift. If they don't send it to you again, contact support.

/thread

13 years ago
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OneHitKiller

I send him a friend request, i will ask him to resend the gift...

13 years ago
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Monukai

Just mark the giveaway as not received. If you won it from someone who has been giving away a lot of Dota maybe try talking to them, it's possible they sent the same one to two different people by accident.

13 years ago
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Rinarin

I've had that in the past too and the gift was redeemed by me.
It was just steam bugging. Check your library.

13 years ago
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OneHitKiller

I checked, it's not in my library. :(

13 years ago
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Deleted

This comment was deleted 5 years ago.

13 years ago
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OneHitKiller

I tried it many times, still can't activate gift and there's nothing in my game list/inventory too. :(

13 years ago
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Closed 13 years ago by OneHitKiller.