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Time Warner Cable is, according to my numerous experiences with its CS and this list.
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Believe me, the frustration is much worse, when you wait a whole week for the most unhelpful response ever (sometimes doesn't even have anything to do with your question), and next week too, and so on until you close that ticket.
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I felt less frustrated when I was scammed than when I tried to report the scammer. So yeah.
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Because I was never scammed by support, so I don't have the sympathy to relate with it. All I know is that Steam Support really got on my nerves beyond words. And It's not like I'm belittling your feelings towards this whole issue, I'm just hating on Steam Support, So I'll obviously call it the worst thing ever, that's all.
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Try this :http://www.facebook.com/help/contact.php?show_form=impressum_contact
There should be somebody at the other end who at last can help you with finding support ;)
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But what if you try to contact support about missing ads?
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i have been seaching for a while now and it's one big mess their help site
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