How Many Support Tickets Have You Raised?
Considering the things I had to do in order to actually get my "labyrinth" working and issues with SG, and games from steam problems.
A lot not counting normal tickets
Comment has been collapsed.
77
Add Game to List
1
Change Giveaway Game
2
Delete Giveaway
34
Other
3
Request New Winner
16
Request Received Feedback
10
Unsuspend Request
1
User Report
10
Comment has been collapsed.
too many, support hates me ;_;
Comment has been collapsed.
Huh, over 130 "Other" tickets.
What do you actually use those for?
Comment has been collapsed.
Do we have to report the bundles, too? Not sure how that worked up until now.
I only filed one "Other" ticket and it was to have a reroll for the GA I won (two mass giveaways for the same game that ended almost at the same time).
Comment has been collapsed.
you can report games that should be bundled, for example, because they were over 95% discount or price errors. :3
btw, if you need to be rerolled, you can instead post in the giveaway you won, contact the creator and let him handle the support tickets.
Comment has been collapsed.
People who create mass giveaways are often atrocious about actually asking for rerolls though; I remember quite a few horror stories about that BSM account that spammed giveaways.
Comment has been collapsed.
iirc it was always the same dev that didn't even reply to comments.
Comment has been collapsed.
Yup, probably the overture/some-other-game giving guy. I asked for a reroll in his GA, but I don't think he cared enough to bother.
I still have that key...
Comment has been collapsed.
12 total in over 3 years
Delete Giveaway 3 (they had no entries so were done automatically)
Other 2 (one username change, date on that is 3 years ago when you couldn't do it yourself I guess, one asking for more giveaway slots for an event).
Request New Winner 6
Unsuspend Request 1 (I was stupid and thought I'd activated a key but I guess I probably copied it and got distracted by kittens and forgot, so got suspended - activated it and was unsuspended)
Comment has been collapsed.
I just did my first 3 reroll requests today for public GA's which were handled very promptly by TempeteJoachim - thanks buddy : )
It's time to tighten the screws on rulebreakers I think, it's pretty much out of control on public GA's.
Comment has been collapsed.
There's no Last link on the Support page, so I didn't realize I had six pages of them...
Comment has been collapsed.
Not that many as I would have expected. 171 tickets ^^'
Most of the cases (where I read someone else reported them (e.g. active giveaway that is regifting), I trust they did so so I don't have to, therefore I just blacklist them.
Comment has been collapsed.
5,
2 delete giveaway because of twice clicking
1 asking to increase giveaway limit look above
1 user report
1 reroll
Comment has been collapsed.
266:
Add Game to List
3
Delete Giveaway
52
Other
64
Request New Winner
21
Unsuspend Request
1
User Report
125Comment has been collapsed.
42 at the moment. I will probably end up sending more in once I get my big train up for my writing contest/3k celebration thread... any day now.
(So many papers, so much D&D game to organize.)
Comment has been collapsed.
Just wondering: How many Support Tickets have you raised?
And I also wanted to say a big thank you to
jatan11t
SleepyCat
TempeteJoachim
Ronix
and any of the other support guys & gals who have yet to help me out ..
EDIT: Such as
Khalaq
Your work on SG is much appreciated :)
Comment has been collapsed.