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Strange disappearance of game from inventory

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SnarkovX

Hello guys!

I have a problem.

I bought a Section 8: Prejudice 4-pack a few months ago,two of these were sent, one is mine, and the fourth one was placed into my steam inventory.

So, the Winter Sale on Steam started yesterday (in my timezone) , Steam servers must have been heavily burdened, because I was unable to take a look into my inventory, and even when I did , it said I had 0 stuff.

Now, it's back, I am able to see my items, but there is only a Valve Coupon in my steam gift inventory, no Section 8. I checked all my trades, gifts, but I did not give it out.

I immediately contected Steam Support about this, but they have not responded yet.

Do you guys have any suggestion? Is this a bug or what?

Thank you for the answers!

13 years ago*

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8 Comments
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This comment was deleted 6 months ago.

13 years ago
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bufetman

relax, I had problems too, it should be fine soon :) luckily I can see my inventory now, but can't activate anything from it yet :)

13 years ago
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dksone

http://forums.steampowered.com/forums/showthread.php?t=2302933
"We are currently aware of the issues with your Steam Inventory displaying 0 items when in fact there are items in your inventory.
We are working quickly to resolve this issue. We appreciate your patience and understanding in this matter.
Please do not submit support tickets regarding this issue as it will be resolved soon."
So, I guess you should wait

13 years ago
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butterscotch

Restart Steam. Start up TF2, Portal2, or Spiral Knight and browse the items/store in game. If that doesn't work try rearranging items in your inventory if you have tabs or add a new Winter achievement.

13 years ago
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AliSama

you can also trade with someone. though not everything will show.

13 years ago
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Gijst

I was going to suggest this. Trading with someone usually helps me.

13 years ago
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SnarkovX

Thanks for the answers!

But all the items are shown, TF2, Spiral Knights, and the gift inventory is refreshed too, with coals and new stuff. But Section 8 is still not there.

Anyway, I really hope it will reappear soon.

13 years ago
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merchant2006

Don't worry, it should appear. As long as you have the evidence that you got the game (usually I have this in emails and stuff) then you're okay.

All I did to fix my issue was:

  • Load up TF2
  • Enter Mann Store
  • Exit TF2

After that my coal appeared in my inventory. If that didn't work then I opened up a trade with my friend in the Steam Chat and I saw my games listed under "Steam". It may take a while but it should appear eventually.

13 years ago
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Closed 13 years ago by SnarkovX.