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Can I ask to support to delete a giveaway AFTER it's already finished?

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iMatrix7

Hi guys, for example:
If I create a giveaway for FINAL FANTASY VIII, and I'll notice, after the giveaway comes to an end, that the key that I have is for FINAL FANTASY VII, what happen? Can I ask to support to delete it, for make a new giveaway?

UPDATE 1 : So basically, I have a chance to do this, if the winner allows me to contact support for delete it?

10 years ago*

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15 Comments
GPN

I think when that happens you can either acquire a copy of the proper game to give away or you have to live with a Not Received in your profile.

10 years ago
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aforce273

This is my understanding of how it works too.

10 years ago
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DeltaBladeX
(Senior Moderator)

I believe it might be possible. If Support is in a good mood, and the winner is okay with it. I can't confirm this though. Just read it somewhere, and can't tell you if it is accurate.

10 years ago
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This comment was deleted 6 years ago.

10 years ago
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iMatrix7

exactly! xD

10 years ago
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xiiliea

Try ask the winner if he would mind accepting it. After all, they're the same price. Chances are that the winner won't really care since most people want to win a game, anything anyways.

10 years ago
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DeltaBladeX
(Senior Moderator)

Except they still can't confirm it because rules. So that doesn't help.

10 years ago
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Pandryl

And the winner would then get banned, because he doesn't have the game he won in his library.

Your advice is bad and you should feel bad!

10 years ago
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xiiliea

Alright maybe a little change then. Ask support first if they can change the giveaway to VII with consent of the winner :)

10 years ago
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Angrenbor

It's stupid idea too. What about people who already own FF7 and entered this giveaway?

10 years ago
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xiiliea

Well chances are that the winner does not, and that's the only thing that matters. You can't see a person's entry history anyways, nor whether they owned the game before they entered it.

10 years ago
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DeltaBladeX
(Senior Moderator)

They can't change giveaways.

10 years ago
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iMatrix7

Yeah. Change a giveaway it's impossible guys, for sure. The only chance it's to delete it by support.

10 years ago
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Angrenbor

Just send the ticket and explain the situation. I had similar problem - created a giveaway, contacted the winner and at the end found out that GG ran out of keys. I asked support and they removed this raffle.
Reason: Requested by User

10 years ago
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iMatrix7

Nice. Thanks for posting this. So it's possible. I mean, this mistake can happen! :) ;)

10 years ago
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Closed 10 years ago by iMatrix7.