Thank you for creating the giveaway and check whether it's actually "The Incredible Adventures of Van Helsing: Final Cut" edition from the current Humble Endless RPG Lands Bundle. You've selected the original "The Incredible Adventures of Van Helsing" in creating your giveaway, which is actually a different edition of the game. If you've selected the right edition, such as a key left-over from a previous bundle, you can ignore the rest of this message.
If it's the one from the current bundle, that's going to cause problem with Steamgift's system recognizing it once the winner redeems the key to his or her Stam library (it won't be found, which will be recorded as an unredeemed win, which they'll have to contact support to get it fixed). In that case, I suggest you contact support and select "Change giveaway game" as the reason. This will get things resolved sooner and will get you additional CV credit you get toward leveling-up in Steamgifts. Both games have had their CV discounted for having been bundled, but the difference is on the order of $2.25 in credit for the original edition vs. $6.75, for the Final Cut edition. It may take a little time for them to get to it, but support can update the giveaway's information for you and get things back on track for everyone. Good luck!
That's perfect - I won the original almost a year ago, but the key I received was actually for the second game. Support fixed the giveaway info to reflect that, but I still didn't have the first game. I've kept an eye out for the chance to win the original since then, to play the trilogy in order.
Thank you for creating the giveaway and check whether it's actually "The Incredible Adventures of Van Helsing: Final Cut" edition from the current Humble Endless RPG Lands Bundle. You've selected the original "The Incredible Adventures of Van Helsing" in creating your giveaway, which is actually a different edition of the game. If you've selected the right edition, such as a key left-over from a previous bundle, you can ignore the rest of this message.
If it's the one from the current bundle, that's going to cause problem with Steamgift's system recognizing it once the winner redeems the key to his or her Stam library (it won't be found, which will be recorded as an unredeemed win, which they'll have to contact support to get it fixed). In that case, I suggest you contact support and select "Change giveaway game" as the reason. This will get things resolved sooner and will get you additional CV credit you get toward leveling-up in Steamgifts. Both games have had their CV discounted for having been bundled, but the difference is on the order of $2.25 in credit for the original edition vs. $6.75, for the Final Cut edition. It may take a little time for them to get to it, but support can update the giveaway's information for you and get things back on track for everyone. Good luck!
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It's the original one.
I buy it from the IG.
Thanks for your friendly reminder. : )
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That's perfect - I won the original almost a year ago, but the key I received was actually for the second game. Support fixed the giveaway info to reflect that, but I still didn't have the first game. I've kept an eye out for the chance to win the original since then, to play the trilogy in order.
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Activated and marked as received, a lot of thanks! <33333
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