Hey, I haven't received the Humble Bundle email nor any of the email they're supposed to have resent. And I can't even check my HB account because they're not sending the verification code either. I have contacted their support team.
uh, that's strange..
two things you've probably already done: are you sure you wrote correctly your email? have you also checked your spam folder?
this may be too late, but I hope not.
do not mention steamgifts in your messages to support. If you need to mention this game, just say a friend gifted it to you. there have been several cases (reported here in the forum) where support denied help to steamgifts users.
Humble's support was really quick to help me and they sent me the direct link to redeem the code (link I was supposed to receive in my mail box. I don't know why I'm not getting their emails though, it's not even in the spam folder. Maybe an issue with Outlook? But I got the game and marked the gift as received so it's all good now.
Hey, I haven't received the Humble Bundle email nor any of the email they're supposed to have resent. And I can't even check my HB account because they're not sending the verification code either. I have contacted their support team.
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uh, that's strange..
two things you've probably already done: are you sure you wrote correctly your email? have you also checked your spam folder?
this may be too late, but I hope not.
do not mention steamgifts in your messages to support. If you need to mention this game, just say a friend gifted it to you. there have been several cases (reported here in the forum) where support denied help to steamgifts users.
Comment has been collapsed.
Humble's support was really quick to help me and they sent me the direct link to redeem the code (link I was supposed to receive in my mail box. I don't know why I'm not getting their emails though, it's not even in the spam folder. Maybe an issue with Outlook? But I got the game and marked the gift as received so it's all good now.
Comment has been collapsed.