sorry, I use my e-mail but not receive the mail.
May I ask a favor that sent me the key by Steam message box?
(add me as friend plz)
I am really sorry for my e-mail failure.
Success! Your email is being prepared and will be sent soon!
i used the resend order.. and i checked its the same link i gave you, which is shown on my humble library.
maybe you email is wrong? you checked your email spam folder?
Or you can ask Humble Support what is wrong...but pls don*t tell that you won the giftlink... tell them that a friend send you that link. ;)
Yes I do everything I can.
My humble Library, e-mail spam doesn't shown this game, too.
Maybe I type the e-mail wrong or something, there is no place I can re-enter it.
So maybe you can still redeem the key? If you do, please help me.
I'm having a hard time finding the order you mentioned. To help me locate your order, can you send me the transaction ID for the purchase? The transaction ID should be a 13 character value that begins with X, or for subscription payments, A."
can you help me find the transaction ID she mentioned?
Thanks:)
I don*t understand..what order? you only got a gift link from me, why should you need a transaction id..are you scamming me?
"Hey Humble Support a got a gift link from a friend and after i put in my email (twice!), i received no mail from you with that game. " This would have been my mail to them, when i got a gift link and it got a problem.
sorry, I use my e-mail but not receive the mail.
May I ask a favor that sent me the key by Steam message box?
(add me as friend plz)
I am really sorry for my e-mail failure.
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why u cant send it again or lock in your spam folder.. i really dont understand the problem :)
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I saw this message:
Already Redeemed
This gift has already been redeemed. Please use our Order Resender, if you are looking for the key.
so I resent again.
But there isn't contain the game name Frog Climbers.
Just don't know why.
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Success! Your email is being prepared and will be sent soon!
i used the resend order.. and i checked its the same link i gave you, which is shown on my humble library.
maybe you email is wrong? you checked your email spam folder?
Or you can ask Humble Support what is wrong...but pls don*t tell that you won the giftlink... tell them that a friend send you that link. ;)
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Yes I do everything I can.
My humble Library, e-mail spam doesn't shown this game, too.
Maybe I type the e-mail wrong or something, there is no place I can re-enter it.
So maybe you can still redeem the key? If you do, please help me.
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Any news? You wrote Humble Support and told them that a friend of you send you a link and that you have a problem with that? :)
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Hello, I got a support from Humble website.
"Kayla Yesterday at 00:17
Hi there,
Thanks for reaching out to Humble Bundle support!
I'm having a hard time finding the order you mentioned. To help me locate your order, can you send me the transaction ID for the purchase? The transaction ID should be a 13 character value that begins with X, or for subscription payments, A."
can you help me find the transaction ID she mentioned?
Thanks:)
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I don*t understand..what order? you only got a gift link from me, why should you need a transaction id..are you scamming me?
"Hey Humble Support a got a gift link from a friend and after i put in my email (twice!), i received no mail from you with that game. " This would have been my mail to them, when i got a gift link and it got a problem.
Can you pls ask for help in the SG forum :)
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I am waiting for another reply from the Support.
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OK, I solved the problem with Humble Support!!
thanks for the great game:)))
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yes i wrote them and they said they send you an email..good finally its solved :)
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