Hey Krizzy, I'm so sorry to ask the same as above; I also have the DLC. While I'm trying my absolute best to check before entering + hiding already owned items, I have thousands of games and DLCs in my account and I sometimes miss it.
Yes, if a title's information is not available in Steams API then there's no way to check for it.
There's other things to consider though: The sites rules require you to only enter giveaways for games that you don't own, yet. You should have checked before entering. And since you didn't check before entering, you should've checked after winning rather than viewing the key.
While I understand that hardly anyone does that and instead simply relies to the site's settings that are just meant to help with that (which has it's limitations as explained above), there are tools that make this a really easy task. For example the Steam Web Integration script.
It shows you a green checkmark besides every Steam Store link for titles that you already own and a red cross if you do not own a title, yet. That way one can directly see if something is already owned or not.
I can only recommend using SWI. Not only to make things easier for oneself in order to follow the rules but also to help avoid unnecessary tickets and thus trouble for yourself and the giveaway creator.
You should hide giveaways for the game so this doesn't happen again.
Hi. I won the key. As it happens I already own the product. It's a known issue with this website and DLC.
Anyway, please make a new GA, thank you :)
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The description did say to check before entering...
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Hey Krizzy, I'm so sorry to ask the same as above; I also have the DLC. While I'm trying my absolute best to check before entering + hiding already owned items, I have thousands of games and DLCs in my account and I sometimes miss it.
My sincere apologies. :(
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can you mark it as received then please.
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From what I remember this will mean that I have accepted the gift and Ill end up getting banned though.
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have you revealed it?
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No, of course not.
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Hello rotie18.
Yes, if a title's information is not available in Steams API then there's no way to check for it.
There's other things to consider though: The sites rules require you to only enter giveaways for games that you don't own, yet. You should have checked before entering. And since you didn't check before entering, you should've checked after winning rather than viewing the key.
While I understand that hardly anyone does that and instead simply relies to the site's settings that are just meant to help with that (which has it's limitations as explained above), there are tools that make this a really easy task. For example the Steam Web Integration script.
It shows you a green checkmark besides every Steam Store link for titles that you already own and a red cross if you do not own a title, yet. That way one can directly see if something is already owned or not.
I can only recommend using SWI. Not only to make things easier for oneself in order to follow the rules but also to help avoid unnecessary tickets and thus trouble for yourself and the giveaway creator.
You should hide giveaways for the game so this doesn't happen again.
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I am sorry indeed, I made a mistake, entering the game. I was sure I hadn't it.
I have left the key unseen. Please, allow a reroll. Thanks.
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hi i have it already, please dont send me key, please reroll it, and sorry for trouble
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Thank You!
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