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Sid Meier's Civilization IV: The Complete ...
(30P)
Ended 6 months ago
6 months ago by sirmeep1
Level 1+
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New Mystery Box Bundle
Started 20 hours ago
$1.00
4 Comments
PerfectlyNormalBeast

Hey, it appears that I already own this, sorry about that. Not sure why it let me enter, I'm assuming it's because I own them all separately and that's the complete edition. Feel free to send it to somebody else.

6 months ago
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Noxco
(Super Moderator)

Hello PerfectlyNormalBeast.

It is an issue with how Steam API reports ownership. It doesn't properly report bundles, collections or DLCs as owned and since the issue is from Steam's side, unfortunately there is nothing that Steamgifts can do to fix it. All we can do is encourage users to check for ownership before entering giveaways such as this.

6 months ago
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PerfectlyNormalBeast

Oh ok, interesting, Steam won't let me activate the code though unfortunately. Will I be good if I press received or is there anything else I need to do?

6 months ago
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sirmeep1

Sure that would work, steamgifts can't delete the giveaway without your go ahead, which I think also involves opening another ticket, so your idea seems like the easiest fix

6 months ago
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