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Thanks for the Giveaway!
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Hello fnAticus,
I just noticed you left a message on my Steam profile about this giveaway. Sorry I don't get notifications about those messages, so it is best not to contact through that way. Please can you create a support ticket and request a new winner, so we can investigate. Thank you
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I created support ticket 4 times but all of them got closed without support reply...
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I can see 2 support tickets on your profile, neither of which are for this giveaway.
Anyway, if you need support, that's the way to get it. Have a good day
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if so, what are those: http://prntscr.com/kfy8si
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They are user reports. You need to create a ticket for "Request New Winner", as I suggested earlier.
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dude, they viewed my key, whats the point of that??
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Hello fnAticus.
Regarding this ticket, since comments are closed on user reports and we cannot reply to them, I will reply here instead.
If the winner hasn't seen the key, you should open a ticket in the "Request New Winner" category. If they have seen it, you could instead open one in the "Request Received Feedback" category. That way, we will be able to actually help you.
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wow... this user saw the key the day they won it, and since then I tried to add them in steam several times to tell them to mark it as received, they ignored me several times...
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In that case, simply open a ticket in the "Request Received Feedback" category. Support members cannot change the feedback without the proper ticket. (The process is automated inside the ticket system, we do not have the power to change feedback ourselves.)
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thank you. I will try that.
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