8 years ago

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ZaydelJmz

Thanks for this Giveaway! :)

8 years ago

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Kizuna13

thx

8 years ago

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Ronix

Hi sffxzzp

No one can answer in User Report category.
You should click on "request new winner" here: https://www.steamgifts.com/giveaway/ozDxZ/asteroid-bounty-hunter/winners
You should also attach to that ticket a screenshot showing your attempt to contact the winner.

Let me quote the FAQ

The winner has not redeemed my gift, and I'm unable to get into contact with them. How do I proceed?

If you've been unable to reach the winner of your giveaway using e-mail and Steam after seven days of your giveaway ending, and they have not yet activated or redeemed any keys or gifts you attempted to send, please contact support to request a new winner. When creating a ticket, we ask you to include data that suggests you made an adequate attempt to contact the winner, such as screenshots of e-mails, friend requests, or gifts pending on Steam. If the request is approved, a new winner will be generated by the site.

8 years ago

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sffxzzp

What should I do if I don't know the winner had activated the key or not?
I've left a message in his profile page just few days before, so I'd wait for one more week before I request a new winner if this option is still available that time.
Thanks for your reply. :)

8 years ago

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Ronix

What should I do if I don't know the winner had activated the key or not?

If the key is attached to the giveaway, it is still valid since the winner didn't see it.
This giveaway ended 45min later his "Last Online" time.

I've left a message in his profile page just few days before, so I'd wait for one more week before I request a new winner if this option is still available that time.

You don't need to wait one more week if the key is attached to the giveaway.
Just provide a screenshot of this page. Be sure to hide part of the key before uploading it.