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Hi. In your support ticket, you said that you won the game "Draft Day Sports Pro basketball 4" but the key was activated.
https://www.steamgifts.com/giveaway/blmrO/draft-day-sports-pro-basketball-4
Why did you mark it as "Received"?
Can you change it to "Not Received"?
You should leave a comment on the giveaway page to tell the giveaway creator that the key did not work.
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