yeah Asulf was kind enough to give me the heads up on this person - he has a seriously long list of games not activated :( makes me pretty sad to think that he not only won from me, without actually wanting it, but then went on to regift it to another - makes me so angry to think people do this so much !!! - thanks for the additional info though, it helped with the ticket to support - nothing may be done as they are far to busy but I feel as though I have to try something to stop this sort of thing - as it just makes a mockery of the whole thing :(