sgtools.info is also affected https://www.steamgifts.com/go/comment/CtSOCMQ
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Oh, noooooooooo! :O I love that site! I hope they can recover, and quickly!
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A chilling reminder to have timely off site backups and a plan to restore those backups. Lots of the people on Twitter seem not to have a disaster recovery plan at all for their businesses.
Seems the whole Strasbourg site is offline due to electricity being cut for safety. One data center destroyed completely, another burned 33%. From what I read that means over 20000 servers were destroyed. It will take potentially a couple weeks even for the servers that weren't burned up to come back online.
A lot of people are going to be having a bad day today. I feel sorry for them.
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I'm sorry for my ignorance, but if the servers burned down, does all the data get deleted forever? Or is it still in the cloud and backed up?
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Depends on what product you bought from the Host/DataCenter. Most offer various backup solutions as a paid add-on, and usually have some sort of special High Availability cluster configuration between multiple sites that lets you fallback even if one server physically fails.
If you just paid them $80/mo to rent a 2U server on their rack that caught fire then your data's toast.
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Damn, then definitely a sad day for them, I wouldnt be able to bare with having all of my data lost.. Ty for the explanation though
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If all of the infrastructure was in the same datacenter then that makes sense, yeah. Usually when you provision servers you get to select what datacenter/site, or at least what geographical location you want the server to be located in. Been a few years since I used OVH. Last couple servers I've leased have been from online.net or hetzner.
They're in for some mighty damages if they sold promises and didn't deliver. The page for Block Storage for example, says triple-replicated and then goes on to elaborate that means the data is stored on three different physical servers, but doesn't specify whether those servers are on different sites or at the same site.
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That's what happens when you buy hosting on the cheap I guess. Although knowing the Frenchies, the service probably wasn't cheap but they were still cutting corners on safety, redundancies and fire prevention.
Apparently they had a fire detector but it's unclear if it detected the fire and they are not using any of the common fire suppressants systems that most of their competitors use: no inert gas, no high pressure misters.At least on their French sites.
And despite having 2 others sites in France alone, most of the data backups were on the same site so oops.
They sold cloud hosting but it was just old school servers in a couple of connected buildings.
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The fire started just before a introduction at financial market...
A frenchie😅
Let's not talk about some recent Microsoft problems 😉
At least let's hope everyone will learn a lesson from this situation and that there is not too much harm for end users
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GermanDarknes [Administrator]
Update Time:
Every affected user now has 100c. There where 882 unique users that made trades during these 3 weeks. This means some got 0 credits, some got 100c as compensation.
With this NO ONE should have less credits than he had before.
The website login is now enabled again.
Bot will come back in the next few days.
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There was a fire at a datacenter of french cloud computing company OVHcloud where some servers where destroyed. See: https://www.reuters.com/article/us-france-ovh-fire-idUSKBN2B20NU
The well known trading card site SteamCardExchange was located there and is down for an unknown amount of time. See announcement here: https://steamcommunity.com/groups/card-trading-card-trades/discussions/4/3104641620178545791/
That's really bad news, I hope everything can be recovered. The good news are that no one got hurt.
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