Steam support at it's finest

on the contrary, my friend, they were more than supportive whenever i needed them

I've never had any problems whatsoever with Steam Support. I found them extremely helpful when i queried them.

Last time that smart support told me, that market bots are allowed, because they don't make any harm to Steam

When I contacted them they resolved my issues with just the first email. I'm happy with their support. Only wish it was a bit faster though.

If the payment for the gift had been reversed from stolen credit being used it will be removed from your inventory and I have had that happen, in that case they will reverse the trade. Your case is most likely the person changed account information after trading with you, cuz he felt unsafe or out of spite towards you. Steam support basically told you everything they can do, and you shouldnt go to support for opinion on if you should activate it or not as they cant release personal details if the account that purchased it was under investigation or not. If you want a notification of the games removal you should activate it.

+1 For steam support being unhelpful. I had an issue making a purchase through the Steam client during one of the weekend deals and they came back to me after the deal was over and just said something like "Please try making the purchase again from a browser and come back if you have issues". Well firstly, I certainly wasn't going to make the same purchase at full price, and I wasn't going to just buy something cheaper just to test whether it worked or not.

I know now that purchasing through the Steam client is probably broken, because I tried a few months later and got the same error, but it was the first purchase I was going to make on Steam and I really didn't think to try in a browser. It would be nice to at least acknowledge that something is broken. :/

Meh never had an issue with steam support. They take forever to respond to your requests but the 2 times I have to use them, they refunded my items because the guy I traded with was using a scammed credit card and they refunded me my money for Rage because it was a piece of shit and refused to run at more then 1 FPS(If that, more like 1 frame per 6 seconds)

I have a Counter Strike copy in another account which I didn't remember email and password. So I've sent a photo of the ticket purchase and instantly the account was associated with my actual one. So, no problem with them :D

Last time I sent a ticket they didn't even bother reading the full 4 lines of text.

They have one of THE best supports,always helped me when I asked them.Should've checked the bundle before trading

I have only heard complaints about them being slow as hell. Luckily I have never needed to use them.

Hate the steam support and its the worst but nothing I can do about it.

It is funny how people that have not had a problem can't understand how anyone else could have one. I see this happen with games. Some people seem to believe that if it works fine for them, then anyone having an issue is at fault.

I think that they can help when you ask something like "how can I find Steam's store?". If you have some serious problems, you will know that they are an example of "I hate my cooking work, but I must do my cooking job".

There's a bug in steam recently where games are listed as not tradable even though they are

Warning TL;DR ahead: It's so weird, I've contacted them many times, most recently about cs:go crashing, and I have never waited more than a weekend for a response. I had a four day conversation trouble-shooting my cs:go, I waited overnight for a response to my ticket and then had at least 5 back and forth messages with the same staff member, every day until we resolved the issue. (4 days) in the end he waited longer for my responses than I did his. (b/c I assumed they might be slow getting back to me). It's strange though because I know someone who was having an identical problem and they still haven't gotten back to him after a week. They are certainly not consistent, but they have always been good to me.

It's completely your fault. Gifts that can't be traded (or have a delay period before becoming tradable), say so clearly on the gift.

Steam support failed me 100% of the time, even EA support was way better

AHAHAhhahaaa he see not tradeble item and quick run to ask support, with telling all the story..... man dont cry, call mama!
And if seriusly, nothing happen at all, once i buy a gift from steam wallet for myself and put it into inventory, and after two week i see its not tradeable for a month, but next day it again becomes tradeable

well its bad that its not tradable now i guess its expected support wont help on this.

As far as Steam Support for me is concerned they have helped me alot with my problems, they have banned almost all of the users i have reported, and even i have used them to check serial keys that i got on spare if they are valid or which game they are without activating it.