I won a giveaway and recieved the game as a gift but i can't add it to my library

region locked? see if there is red words in the game's inventory description

I just sent a gift to someone and he had the same problem. Try spamming "Add to Library" until it works or wait an hour and try again.

Sparkle 2 Evo in his inventory has no region lock

Bugs / Suggestions

Wrong forum section

Please review the following guidelines and keep them in mind when participating in the community.

http://www.steamgifts.com/about/guidelines

Giveaways

Creating

• All giveaways should be for Steam redeemable gifts or Steam redeemable keys.

Winning

• Winners should correctly mark their gift as received or not received within one week of the giveaway closing. This feedback should be kept up-to-date if the status of the gift changes.

http://www.steamgifts.com/about/faq

If I win a gift, when can I expect to receive it?

• Giveaway creators are allowed one week to send the gift after the giveaway has ended. Depending on the type of gift and the giveaway creator, you might receive the gift to the e-mail address you have listed on the account page, a key might be added beside the gift you won, or the giveaway creator might have sent you a friend request on Steam to make the exchange. Please remain patient, and do not contact the giveaway creator during this time. If the gift is not received after one week, you can mark the gift as not received, and attempt to contact the giveaway creator on Steam to follow-up.

any help?

Have you tried turning it off and turning it back on again?

You tru to redeem by your email?

http://www.steamgifts.com/discussion/YHt6k/gift-bug have you tried the solution proposed here?

Send the gift to a friend ask him to put it in the inventory and then send it back to you should work out.