I guess you will have to create a ticket yourself :I
actually not necessary, now thinking back why help him out in case he is new to giving, rather than doing the minimum necessary if he blacklisted you.
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I suppose he got mad because he has to take time to file a ticket now. He'll probably still do it, since it's not worth getting a Not Received for. But really stupid reason to blacklist someone. It's a common mistake that happens from time to time to everyone, so you can't really blame anyone for requesting a reroll.
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However, that's usually under the premise of fair play (ie, not wanting any one person to get more than X wins off you, so that others can have better odds of winning from you), meaning that if the winner got a reroll, most such creators presumably wouldn't have reason to blacklist the user on the basis of having won something.
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It's a common mistake that happens from time to time to everyone, so you can't really blame anyone for requesting a reroll.
Except that you can read which game you are entering for and check before you enter if you are not using some simple autojoin script? There are some who prefer to give away games to people who don't just enter for everything, so you can't really blame them for blacklisting winners who need a reroll ¯\_(ツ)_/¯
I've had a Skyrim LE giveaway in which the winner already owned everything, even the special edition... and didn't respond to my request of posting on the giveaway to facilitate a reroll even though they keep on entering giveaways.
EDIT: Just to be clear, I don't blacklist everyone who needs a reroll. Of course there are more legitimate reasons to require a reroll than "I just enter for everything with a script", and of course there are people who blacklist for funny reasons. I'm just stating one reason why you might get blacklisted for needing a reroll. Their giveaways, their blacklists, so just move on.
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I rely on my memory to keep track on most games with DLCs. Plus, whenever they show up again, I hide them which also marks them due to the handy script I use (so I can recognize them within a train, for example). However, some people might forget once in a while, which is natural. You can't expect everyone to look into their library every single time, and people don't have perfect memory.
Also, a very large amount of multiple wins occur because of the same person winning identical giveaways over a short amount of time. Since popular giveaways often follow the trend of whatever given bundle or deal is popular at the moment, this can happen incredibly often. Just a few days ago, I won two copies of the same game from two different givers whose giveaways ended 1 minute after each other. Since people cannot be reasonably expected to check the site more than once per day, this is a very common occurence.
Finally, sometimes people don't always remember to leave ongoing giveaways for the same game after they win, or they would like to wait until they've actually received the game before leaving the other ones.
Lots of reasons of which I don't see any that warrants a blacklisting.
Besides, winning/entering more than once carries its own penalty because you permanently lost the points which you could've spent elsewhere, and you don't actually get the game twice (since that would break the rules and carry its own penalty).
Of course there are probably people who have sinister intentions, but you cannot gauge their intentions by the fact alone.
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I currently have one "win" I assume will be re-rolled because I enterd for DLC that had a different name in my library, and I just checked the library entry rather than the DLC tab before entering (name was correct there).
So it's a little easy to brand everyone who experiences this as bot-users.
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A Not Received implies the creator refused or couldn't deliver the game. A Received implies the winner received and activated the game on his own account.
None of those occurred here, so the giveaway should be left unmarked until the re-roll goes through. He'll either get a Received from the new winner after the re-roll, or one unmarked giveaway if he doesn't re-roll. It's clearly not right to penalize the giveaway creator in this instance with a black mark on his own profile.
In this case, the burden is on the winner to let the creator know it has to be re-rolled. The creator did deliver and the winner refused.
I assumed this was common knowledge. I guess not. -_-
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Makes sense, but since it's not written in the guidelines anywhere, it makes equal sense that the recipient should mark something, so by intuition, either option could be defended. So unless you have a source - which I'd gladly read, as I feel there are many situations that aren't clarified - I'm still not sure what I should do in the future.
I do wish there was an easier way for the winner to request a reroll instead of having to bother the giveaway creator with it, but I also think it's fair enough to make sure that you won't get in trouble for inaction on the creator's part - the mods are very harsh at penalizing multiple wins (and so are the users) so I've always felt more comfortable with strictly marking Not Received whenever I reject receiving a giveaway - which I can only do in the first place if it took more than 7 days to negotiate a peaceful solution, and fortunately it very rarely comes to that :)
I don't believe it makes any difference for the creator whether he gets unmarked or not received - either way the case wasn't fully resolved, and I don't think one carries greater penalty than the other? And either way, the feedback will disappear once the case is resolved.
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Maybe he just blacklisted you first and waited for support reply to re-roll.
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It's interesting that no one has commented about the ratio as the blacklist reason.
Also, the OP already said they told the creator to re-roll. Once you do that, no further communication is needed. The creator takes it from there.
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I won a game DLC, but I've already won the game DLC.So I request him to re-roll.He don't Reply my request and I look this:You do not have permission to view this giveaway, since you've been blacklisted by the giveaway creator.
Oh,my god.Why?What I did?(:3」∠❀)
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