Hi SG's
Today i want open Tremor Games and there was a Site Loading Error, then i deleted Cache and Cookies and now i can't log in. Password Reset didn't help either. Anybody has same Issues ?

Edit :Finally now i was able to log in

8 years ago*

Comment has been collapsed.

Are you using Tremor Games ?

View Results
Yes
No
Potatoe :)

No issues. Wow 500 coins for Fallout 4, that's gonna go quick. :p

Kidding.

8 years ago
Permalink

Comment has been collapsed.

haha :)

8 years ago
Permalink

Comment has been collapsed.

No issues here.

8 years ago
Permalink

Comment has been collapsed.

It wasn't working for like an hour or so, but it's back up now.

8 years ago
Permalink

Comment has been collapsed.

Usually when I have this type of problem I also run CCleaner on my pc and the site works again.
Oh also, what type of error does it give you when you try to login? Or you just cant enter on the site?

8 years ago
Permalink

Comment has been collapsed.

it say's : There was some trouble logging in. You may contact support
but thanks, will try CCleaner.
Yesterday all works fine and now no log in. Very Strange

8 years ago
Permalink

Comment has been collapsed.

Ah, never had this type of issues before... let's hope that with CCleaner it will works again for you.

8 years ago
Permalink

Comment has been collapsed.

ok thanks :)

8 years ago
Permalink

Comment has been collapsed.

For me it happened because I created an account in Argentina and went elsewhere. So it was because my IP didn't match my reg. Country.

8 years ago
Permalink

Comment has been collapsed.

i didn't change anything. i was yesterday on Tremor normally and today can't log in.

8 years ago
Permalink

Comment has been collapsed.

I doubt that their email support will be any help since you can't login, I have a error message everytime I log in that says "you may not login through a proxy" even though I don't use and never used one with tremor games, the support people basically all said the same, reset cache and try again, which I did, I even tried with other browsers and such and after over a month of sending them emails and most of the times don't even get any reply they just stopped replying for good, I also asked if it was possible that someone found my password and logged in from another country which they also did not reply

TL;DR - don't contact TG's email support, they won't help you

8 years ago
Permalink

Comment has been collapsed.

thanks for your reply. let's see what happens.

8 years ago
Permalink

Comment has been collapsed.

Eh, I had this proxy thing problem times ago, and CCleaner helped me... im not sure if you used it already.

8 years ago
Permalink

Comment has been collapsed.

yup, tried it

8 years ago
Permalink

Comment has been collapsed.

Same :I
Its a router problem. I can connect on my phone with mobile data. My account was not deleted nor suspended. Its just doesnt log in from this IP.
And yeah...i just get the same bot response from support

8 years ago
Permalink

Comment has been collapsed.

Well, can not say much about this proxy thing since I only encountered it only one time. But the one situation i contacted support they have been very helfpul to me.

8 years ago
Permalink

Comment has been collapsed.

I have the same issue. I deleted my cookies but I can't login now.

8 years ago
Permalink

Comment has been collapsed.

this is interesting why some have this issues and some not.

8 years ago
Permalink

Comment has been collapsed.

Don't receive the password reset mail for months now, but have to admit that I haven't contacted their support yet..

8 years ago
Permalink

Comment has been collapsed.

I can log in fine here.

8 years ago
Permalink

Comment has been collapsed.

Deleted

This comment was deleted 5 years ago.

8 years ago
Permalink

Comment has been collapsed.

no problem for me

8 years ago
Permalink

Comment has been collapsed.

Go to :

Forums > Tremor Games Support Forum

Create a new thread about your problem.

8 years ago
Permalink

Comment has been collapsed.

don't they have to be logged on to make a thread in the forum? xD

8 years ago
Permalink

Comment has been collapsed.

Yeah :P

You can create a new account only to inform them about your problem. I mean create a new account and only create a new thread about your problem in their forum and don't do anything else with it.


Your thread can be something like :

Hi. I only made this new account to create this thread to say my MAIN account has some log-in issue.


They will contact you and after they solved your problem they will BAN the second ( this new ) account.

Something similar happened to me months ago and i made a new account to inform them about my log-in issue and they banned the second account after they solved the problem.

8 years ago
Permalink

Comment has been collapsed.

i see =)

8 years ago
Permalink

Comment has been collapsed.

i will try thanks :)

8 years ago
Permalink

Comment has been collapsed.

logged out and logged in np here.
sry..

8 years ago
Permalink

Comment has been collapsed.

logged in without a problem.

8 years ago
Permalink

Comment has been collapsed.

Happened to me not too long ago. Cleared up on its own after a day.

8 years ago
Permalink

Comment has been collapsed.

yes i hope it :)

8 years ago
Permalink

Comment has been collapsed.

Closed 8 years ago by Sazz.