The code from the first giveaway was invalid so I tried the code from the second giveaway and it worked. Do I just mark the giveaway with the invalid code as not recieved?

8 years ago

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You should check out this thread where someone had the same problem https://www.steamgifts.com/discussion/BXsjl/won-2-copies-of-the-same-game

8 years ago
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well.... kinda. this one being invalid you don't just wanna re-roll..

8 years ago
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Now, this one is actually trickier than the other topic's...
Are you talking about those multi-copies "Wrath of Anna" giveaways?

8 years ago
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Yup.

8 years ago
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For the invalid one you can agree to cancel it with the giveaway creator, otherwise a re-roll would mean someone else has to decide whether to cancel or have the giv creator either leave it as not received or have to locate a new copy of the game.

8 years ago
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in this instance you wanna just want to comment inside the invalid key's comment section that it is invalid and additionally you have won it already both.. explain to them that if they have the valid key to replace it with then they are welcome to a reroll. otherwise i'd probably just give them permission to delete as well, but that's just me. -assuming they look clean otherwise as far as activations & dual wins. if they look dirty in those ways, then mark it not received after the weeks up.

8 years ago
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What would you have done before asking?

8 years ago
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I was going to look for a reroll option, but since the key was invalid I would have just marked it as not recieved.

8 years ago
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Thanks for the help guys! i posted this comment : https://www.steamgifts.com/go/comment/j2Ag0t9

8 years ago
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seems you aren't the only one with problems in that ga, it must be a bad key batch.

8 years ago
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