Question - Won giveaway but can´t redeem game.

Whenever I have that issue I contact the person who created the giveaway and we sort it out.

I see, thanks! I have sent an e-mail to the creator of the Giveaway to see if we can find a solution.

Hey. Wait a little, sometimes steam bugs out and that issue happens, but it will eventually work :)

Restart your computer and try again. If it doesn't work, contact the giveaway creator.

Just in case, if you haven't already done so, I would check your game list and see if the game's been added to your library anyway.

Tried restarting Steam and my pc, also i checked if it was in my library and no luck.

I will try restarting my router and keep trying in different times to see if it works, meanwhile i´ll wait for a response from the creator of the giveaway.

Thank you all for your replies :)

only creator can help now.