I sent him the key per email immediately, but he didn't mark the giveaway as received and ignored my emails and friendship invites in steam. Is there something I can do?

11 years ago*

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I would report that guy

11 years ago
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Deleted

This comment was deleted 3 years ago.

11 years ago
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+1

11 years ago
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Try to add him and ask him to mark it as received, if he denies then you'll have to contact the support.

11 years ago
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I tried to add him already, he didn't accept the friendship invitation.

11 years ago
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Then try contacting the support they'll surely help you. =)

11 years ago
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With key giveaways, I've heard they don't help much, other than suspending the guy/gal for not registering his/her win.

11 years ago
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But they will manually mark the giveaway as received? Delete the giveaway?
I've sent 40+ keys to email and luckly I've never had any problems.

11 years ago
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me too, until now...

11 years ago
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Activate the key instead, :P

And it was a group giveaway? lol, how horrid.

11 years ago
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I can't, I don't own Skyrim. Got the key by accident.

And it was a group giveaway? lol, how horrid.

Yepp.

11 years ago
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You might want to let the group admins know as well

11 years ago
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The most shameful thing is that I am one of the group admins...

11 years ago
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Are you sure he has seen your emails and Steam requests? Have you checked to see when he was last online on Steam and whether he redeemed the key you sent him? I remember a time I thought this guy was ignoring my attempted contacts with him on Steam, but I late found out he was just a holiday and away from the Internet! Could be possible...

11 years ago
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he is logged on steamgifts now :)

11 years ago
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Why did you send key by email? o.O Now your giveaway won't be rerolled because the key may be used.

11 years ago
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This.

Make sure you give keys through steam chat so that they understand and acknowledge the gift.

11 years ago
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was the first time someone didn't accept the key immediately. Maybe I got too relaxed through honest people winning my giveaways, who knows...

11 years ago
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It doesn't really matter whether it's sent over e-mail or chat. Most keys I have sent and received have been through e-mail. In cases like this, while it can't be re-rolled (not because it was sent over e-mail but simply because it's a key), support can manually mark the giveaway as received. In fact, they often get requests like that. All they require is proof -- like a screenshot of the e-mail or chat window.

However, it seems that the winner already marked the game as received just recently so all of this advice (and the discussion itself) is moot (at least in this instance).

11 years ago
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Have you checked on his profile that he had the game already activated by him?

11 years ago
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It'S the Skyrim Dawnguard DLC. Dunno if it's shown in the games list.

11 years ago
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Well, your problem looks to have been resolved.

11 years ago
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Closed 11 years ago by zombiesatemybrain.